
Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
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Everyone was very kind and helpful Mr. Salone was very friendly and helpful. He was able to get us in the vehicle that we wanted . We appreciate all he did for us Mr. Salone was very friendly and helpful. He was able to get us in the vehicle that we wanted . We appreciate all he did for us More
Wonderful experience David was phenomenal’ he worked very hard on making sure i got the right deal and the right vehicle i wanted. Along side his partner Zach they both wo David was phenomenal’ he worked very hard on making sure i got the right deal and the right vehicle i wanted. Along side his partner Zach they both worked hard & worked out different numbers until it was some that best fitted what was best for me. I highly recommend anyone to these guys! More
The most easiest and friendly service I’ve had I’ve been to quite a few dealerships and they were the easiest and super friendly to deal with. Especially with it being Christmas Eve!! Then having t I’ve been to quite a few dealerships and they were the easiest and super friendly to deal with. Especially with it being Christmas Eve!! Then having to come back and get some stuff done to it after my vacation they were quick and easy to deal with. All around great service!! More
EXCELLENT SALESMAN Took care of all my needs and things I didn't know they would take care of like transferring my insurance to my new truck. Thank you Mr Clifford and t Took care of all my needs and things I didn't know they would take care of like transferring my insurance to my new truck. Thank you Mr Clifford and thank you Herbert Town and country More
Great experience. Our experience purchasing a vehicle was very positive. The transaction was Wuick and easy. We were provided Great service. Clifford was very knowledge Our experience purchasing a vehicle was very positive. The transaction was Wuick and easy. We were provided Great service. Clifford was very knowledgeable and accommodating. More
Great Service & Knowledge Had a great time buying my Jeep Cherokee 2019 and Mr. Salone had great knowledge and lots of professionalism. I also felt comfortable with my purchase Had a great time buying my Jeep Cherokee 2019 and Mr. Salone had great knowledge and lots of professionalism. I also felt comfortable with my purchase and would highly recommend anyone to him. More
Phenomenal DAVID is an outstanding sales rep. I literally walked in one night minutes before closing and the next morning David had me in a new car. I honestly r DAVID is an outstanding sales rep. I literally walked in one night minutes before closing and the next morning David had me in a new car. I honestly recommend him to anyone out there trying to buy a new car. Any way possible David will getter done 😉 More
Perfect First Car Buying Experience I went in with the full intention of “ just looking.” I was nervous with this being the first time I have ever bought a car on my own, but I left driv I went in with the full intention of “ just looking.” I was nervous with this being the first time I have ever bought a car on my own, but I left driving off in a new car and feeling 100% satisfied with my experience. Everyone at the dealership I came in contact with was so friendly and helpful and I never felt pressured into getting anything extra I didn’t want or need. I truly felt that Clifford was not soley concerned with making the sale, but with making sure I ended up with the car I wanted! I honestly could not have asked for a smoother or more comfortable car buying experience! More
First-time experience was absolutely amazing! I'm not even sure where to begin about my experience. To have people work so hard for you to make sure that you get something that you can drive on a I'm not even sure where to begin about my experience. To have people work so hard for you to make sure that you get something that you can drive on a daily basis is priceless. Thank you so much David R, Marianne L, and Jeff B for everything y'all did to make sure I had a vehicle. More
Where is the no star option? No follow up, no communication. Let me just say that our 2012 Jeep Liberty started showing signs that the transmission may be going out. Concerned about what the problem might be, my Let me just say that our 2012 Jeep Liberty started showing signs that the transmission may be going out. Concerned about what the problem might be, my husband called a week ago and scheduled an appointment Friday, December 28th 2018at 7:15 a.m. (We share this Jeep as it is our only vehicle). I dropped my husband at work at 5 a.m. Thursday, December 27th approximately at 7:30 a.m., the Jeep was not shifting and wouldn't safely shift past 3rd gear. So I called ahead and asked Shirley if I could bring it in now. She said yes and I drove it in and stayed while Hebert's staff processed it in. I was told that since it was a day early, they would "see if they could work it in". Nick was handling it at this point. So the courtesy driver dropped me off at our home on Barksdale Air Force Base Thursday morning. I immediately called and arranged a rental service to pick up my husband from work and help him rent a car. Thursday night, no word on whether the Jeep had been looked at. Friday, my husband asked me to take care and coordinate whatever was recommended. I explained to the staff that my husband would be at work Friday and that I needed them to call me in order to not disturb him at his job. However, they ignored this and called his cell once and did not leave a message. My husband and I both spoke to a technician at different times yesterday and the consensus from Hebert's was "we don't know" what is wrong with it. Nick went home sick Thursday, I can't remember the other guy who was covering for him yesterday, but he asked me "are you sure your having problem?" We asked the tech to please just change the transmission filter and fluid. Well today when my husband called, they hadn't worked on it. So I got on the phone and asked Shirley some questions leading to a man saying his name is Chuck and is the service supervisor to tell me "you need a transmission for your little Jeep." II said how much? $4497.34 for a vehicle worth around $7000 according to Kelley Blue Blook.Se asked for a corporate number since this man complained also that "we called but didn't get an answer". They did not listen and called my husband at the cell phone while he was on the job at a VA call center. Shirley said they don't have corporate so I asked for Mr. Hebert out of third day of getting the run around. They hung up on me. I am disappointed as we are purchasing a vehicle this year. It won't be at this dealership. More