Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
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I am extremely impressed with thee service department. i took my 2022 Ram 3500 in back in Nov. 2023 for some recall work. the parts needed had to be ordered. due to supplier issues, it took several months i took my 2022 Ram 3500 in back in Nov. 2023 for some recall work. the parts needed had to be ordered. due to supplier issues, it took several months for the parts to come in. in the mean time, the service agent kept me up to date. never once did i feel like they forgot about me or made me feel like they were not on top of it. I worked in manufacturing for over 30 years, the number one thing that keeps costumers coming back is their after sales service. Thank you Hebert's !!!! More
Friendly and courteous staff. Keep us update on progress and we could not have been better satisfied with the work done on our 2022 Wagoneer. And we appreciate the loaner vehicle Keep us update on progress and we could not have been better satisfied with the work done on our 2022 Wagoneer. And we appreciate the loaner vehicle as well. More
Very good customer service. Nice people. Answered all questions and delivered as promised. Highly recommend for future service. Nice people. Answered all questions and delivered as promised. Highly recommend for future service. More
Justin made sure everything was taken care of before I walked out. It was a busy day but when he spoke with me his attention was on our conversation and not distracted. walked out. It was a busy day but when he spoke with me his attention was on our conversation and not distracted. More
Good work. Good communication. I would like to see it streamlined between the maintenance department and other departments. For example, when I schedule a servi Good communication. I would like to see it streamlined between the maintenance department and other departments. For example, when I schedule a service to be done and mention that I need a headlight changed I should be able to get list that while scheduling the service and it get taken care of at that time. As of now I have to make two separate appointments to have that done. More
So friendly and always has great service and prices! The only dealership I go to! Highly recommend The only dealership I go to! Highly recommend More