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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,740 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,740 reviews

March 06, 2024

I am extremely impressed with thee service department. i took my 2022 Ram 3500 in back in Nov. 2023 for some recall work. the parts needed had to be ordered. due to supplier issues, it took several months More

by jasonhadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps, Hebert's Town & Country
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for understanding the recall situation with your 2022 Ram 3500. Ensuring consistent communication and good after-sales service is indeed vital to us at Hebert's Town & Country Chrysler Dodge Jeep Ram. We appreciate your patience and kind words.

March 06, 2024

Friendly and courteous staff. Keep us update on progress and we could not have been better satisfied with the work done on our 2022 Wagoneer. And we appreciate the loaner vehicle More

by dwwigins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rivas, Chuck Phipps
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're glad to hear your 2022 Wagoneer was serviced to your satisfaction at Hebert's Town & Country Chrysler Dodge Jeep Ram. The courtesy vehicle is always here for our customers like you. Your feedback matters greatly to us.

March 06, 2024

Very pleasant experience, willing to help and keep us updated on service progress. Friendly and couteous staff. More

by dwwigins
Recommend Dealer
Yes
Employees Worked With
David Rivas, Chuck Phipps
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're glad to hear your experience at Hebert's Town & Country Chrysler Dodge Jeep Ram was pleasing. Our team indeed values keeping clients informed about our service progress and providing satisfactory help, so happy to see it reflected in your review.

March 04, 2024

Very good customer service. Nice people. Answered all questions and delivered as promised. Highly recommend for future service. More

by wayne-2069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina 5 stars out of 5.
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for recognizing our attention to customer service at Hebert's Town & Country Chrysler Dodge Jeep Ram. Your recommendation means a lot. We're always here to help with any questions or requirements.

March 03, 2024

Justin made sure everything was taken care of before I walked out. It was a busy day but when he spoke with me his attention was on our conversation and not distracted. More

by michellelstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We value your recognition of our team's commitment to clients at Hebert's Town & Country Chrysler Dodge Jeep Ram. Their focus is indeed a cornerstone of their work service ethic. Thank you for taking time to share this.

March 03, 2024

Hebert’s offers great and timely service, always attentive and making sure the job is done right. More

by dcason0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your kind words and are glad our attention to service satisfied your needs at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for trusting us with timely delivery and job completion.

March 02, 2024

Good work. Good communication. I would like to see it streamlined between the maintenance department and other departments. For example, when I schedule a servi More

by daniel.fitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello Daniel, I appreciate you taking the time to share your feedback and am pleased to know that you received good work and communication from our Service Team. However, I would like to speak with you about your experience when scheduling a service visit. Please send me your best method of contact so we can discuss this further. Thank you, Mark Hebert Dealership President mark@hebertstandc.com

March 01, 2024

Friendly good people to work with. Been there before. Good selection. Good experience. High five More

by Michael
Recommend Dealer
Yes
Employees Worked With
Hebert's Town & Country
February 29, 2024

They’re always top tier helpful and get the job done they go above and beyond great crew More

by dangelo_no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We at Hebert's Town & Country Chrysler Dodge Jeep Ram appreciate your feedback. Our team will continue to go above and beyond for you. Thank you for your support.

February 29, 2024

So friendly and always has great service and prices! The only dealership I go to! Highly recommend More

by DavidC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Gonzales is my favorite express advisor, Mark Hebert, Walt Gerard, Chuck Phipps, Hebert's Town & Country
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're pleased you value our team along with the services and prices at Hebert's Town & Country Chrysler Dodge Jeep Ram. It means a lot that we're your prefered dealership. Thanks for giving us a recommendation.

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