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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,786 Reviews
Call Dealership (318) 221-9000
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1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,786 reviews

March 28, 2024

Great service, will definitely use again. Friendly service and very prompt on delivery. Great job. More

by reggieroark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is important to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. It is a pleasure to know that our Service Team was great, friendly, and prompt, however, I would like the chance to speak with you and learn more about your experience. Please email me at your earliest convenience so we can discuss any feedback you have. Best, Mark Hebert Dealership President mark@hebertstandc.com

March 28, 2024

The customer service was very good and the techs were knowledgeable, skilled, and very qualified More

by EDEBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We at Hebert's Town & Country Chrysler Dodge Jeep Ram appreciate your positive feedback on our knowledgeable service team. Thank you, and take care.

March 27, 2024

I wish I got the employee's name, but she was so helpful! She scheduled me an appointment without hesitation and very informative about the service provided. Will only see her from now on! More

by madisoncooley718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

It sounds like our team provided you with the excellent service Hebert's Town & Country Chrysler Dodge Jeep Ram strives to deliver. We appreciate your kind words and affirm that helpfulness is at the core of what we do.

March 27, 2024

Professionalism, efficient, personable, all around great experience. The wait wasn't long at all for my vehicle. More

by bjoneslane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren, Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your feedback about Hebert's Town & Country Chrysler Dodge Jeep Ram. We strive for efficient and professional service. Thank you for recognizing our efforts to assure wait times are minimal.

March 26, 2024

Always up front if there will be a long wait and very informative about services. More

by tbatts6733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 10, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your feedback about Hebert's Town & Country Chrysler Dodge Jeep Ram's transparency and detailed service explanations. Thanks for the 5-star rating!

March 24, 2024

Really like my service advisor. Nick is always on top of things. He really tries his best and that goes a long way with me. More

by DONALD0617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Henry, Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're grateful to read your praise for our team and their commitment to excellent service at Hebert's Town & Country Chrysler Dodge Jeep Ram. Your feedback means a lot!

March 24, 2024

I have always had a great experience with this dealership. They always try to meet my needs. More

by mrikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback, and it's great to hear that our team at Hebert's Town & Country Chrysler Dodge Jeep Ram is consistently able to meet your needs. Thank you for the 5-star rating.

March 23, 2024

Really good service just slow. But every good company is now days. So sad that we can't find people who want to work anymore. I'm 67 years old, so I've worked hard all my life, I w More

by weldrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Henry, the mechanic with the ear implants. Very very nice and knowledgeable. , Chuck Phipps
Report | Print
Apr 10, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for sharing your review with us at Hebert's Town & Country Chrysler Dodge Jeep Ram. We appreciate your business. If there is anything else you need or would like to discuss, please feel free to reach out to us.

March 23, 2024

The employee that helped me was great. Super friendly and helpful the whole entire experience. More

by tjbunger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

It's encouraging to hear about your smooth experience at Hebert's Town & Country Chrysler Dodge Jeep Ram. We pride ourselves on our team’s professionalism. Thank you for noticing their effort and giving us 5 stars!

March 22, 2024

Great place to buy a car. And the best cars salesman very nice . I love ❤️ More

by teresasinger75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivas
Report | Print
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're glad to hear you had a positive experience at Hebert's Town & Country Chrysler Dodge Jeep Ram. We strive for excellent customer service and appreciate your kind words. Thank you for choosing us.

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