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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,740 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,740 reviews

March 13, 2024

Service is timely, efficient, and friendly. I also appreciate the cleanliness and complimentary snacks and coffee while you wait. The tv makes the time go by even quicker. More

by deysha74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thanks for your review. It's pleasing to know that you found our services at Hebert's Town & Country Chrysler Dodge Jeep Ram efficient, and enjoyed the amenities - snacks, coffee and TV during your visit.

March 12, 2024

The service advisor was very friendly and knowledgeable and got my vehicle in/out quickly on a Saturday. The waiting area had pretty of room and was very clean. I am in the Service Repair business and I wa More

by Ken
Recommend Dealer
Yes
Employees Worked With
Lauren, Chuck Phipps
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your high rating and commentary about our service advisor and facilities at Hebert's Town & Country Chrysler Dodge Jeep Ram. Your feedback as a Service Repair professional holds extra weight for us. Thanks for noticing the cleanliness of our waiting area too!

March 11, 2024

Friendly and helpful! I visited several departments and everyone offered assistance! I most definitely will be back to this location! More

by elclark1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're pleased your visit to Hebert's Town & Country Chrysler Dodge Jeep Ram met your expectations. Your experience reflects the service we strive for. Thank you for letting us assist you.

March 11, 2024

David was very professional and just a wonderful person! I am used to dealing with the typical car salesman selling techniques in order to get that sale getting and David wasn't like this at all and it was More

by cbakertx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rivas, Chuck Phipps
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

It's reassuring to read how our team member's professionalism impressed you. Your confidence at Hebert's Town & Country Chrysler Dodge Jeep Ram is greatly appreciated. We look forward to meeting your future automotive needs.

March 10, 2024

Our experience was great. Everyone was very helpful and got us through the vehicle buying process with ease. More

by spaldingsr
Recommend Dealer
Yes
Employees Worked With
A J Miller and the financial services man, Mark Hebert
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're pleased to hear that the team at Hebert's Town & Country Chrysler Dodge Jeep Ram offered a smooth car buying process. Your positive feedback is appreciated.

March 10, 2024

I believe I received good service with knowledgeable employees. Work was done in a timely manner. More

by houstontx52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Williams, Walt Gerard, Chuck Phipps, Hebert's Town & Country
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your feedback about the straightforward service and timely work from Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you.

March 08, 2024

The service that was performed on my Jeep Grand Cherokee (at Hebert's) was to fix a deflated tire. More

by CareBear63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're glad our team at Hebert's Town & Country Chrysler Dodge Jeep Ram could assist with your Jeep Grand Cherokee tire issue. We appreciate the excellent rating given to our service.

March 08, 2024

The staff is friendly and professional. Updates on service are available via text. Snacks, water, and courtesy rides available if needed. More

by rturner2075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina, Nate
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your feedback. We appreciate your acknowledgement of our customer service and amenities at Hebert's Town & Country Chrysler Dodge Jeep Ram. Your satisfaction is important to us.

March 08, 2024

The young man Tyler Keltz in the finance department who I sign my papers with. Need recognition exceptional service he provided he made me feel like is baby sister. And the way my salesman Jeremy Tate took h More

by Whitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Tate & Tyler Keltz
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate the positive feedback. It's nice to hear our finance and sales teams at Hebert's Town & Country Chrysler Dodge Jeep Ram assisted you effectively. Recognition is indeed in order for their efforts.

March 08, 2024

Customer service was anything you could ever ask for. Went in with intentions of purchasing one thing which was sadly sold by the time I arrived but Jeremy Tate did everything he could to find me somethi More

by James Jelinek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Tate, Mark Hebert, Beau Hebert, Hebert's Town & Country
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your kind review about your experience with Hebert's Town & Country Chrysler Dodge Jeep Ram. We’re glad our team could assist in finding a satisfactory replacement for you when your initial choice was unavailable. It's our goal to provide the best service and create happy customers like you!

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