
Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
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Operator Operator OperatorSpecialist will respond Operator Operator Operator Specialist will respond shortly I brought a vehicle and day2 the headlights went out.. I was told my warranty only cover Operator Operator Operator Specialist will respond shortly I brought a vehicle and day2 the headlights went out.. I was told my warranty only covered the lamp so I had to pay 375 to get fixed myself .. day 3 the tail light goes out.. the service center stated it was caused by lamp. Took car back to Town and country Shreveport.. they kept my vehicle all day stating they were waiting on part to come in.. the second day still waiting on part. I picked up vehicle day 3 I get a call stating lamp is not covered and it will be 800$ to fix. I haven’t had my new vehicle a week and already Im out of 375 and about to be out of 800$ more dollars.. my seller will not fix lights but offered me a discount at 320$. I haven’t paid car note yet nor has it been a full week. I can not drive my new vehicle because I do not have lights nor can I afford to fix it!! I feel robbed tricked and taken advantage of. Dealer states if I return vehicle I will be out of 6000$ and ruin my credit .. what should I do? More
Even 45 minutes before the doors opened, Jere was outside to greet me. Professional, quick and friendly. All-around the most enjoyable buying experience I've ever had. Thanks again! to greet me. Professional, quick and friendly. All-around the most enjoyable buying experience I've ever had. Thanks again! More
It was a great experience! Our salesman was very honest and upfront about everything. We loved buying our car there! Would definitely recommend this dealership! and upfront about everything. We loved buying our car there! Would definitely recommend this dealership! More
Our salesman Mr. Ken Bell was the best salesman we ever had experienced in the car buying process. He gave personal phone calls to assure us that the truck was on its way. He made us comfortable and gave had experienced in the car buying process. He gave personal phone calls to assure us that the truck was on its way. He made us comfortable and gave options to insure our better interest. We love his salesmanship and his customer service it was superior above the meter of expectations. We told him what we expected and what we wanted he knew the vehicles in and out from motor wise to weight capacity . ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ across the board. We love you KEN and THANKS More
Herberts has always provided great service for my vehicles. The staff are friendly, knowledgable and customer oriented Will recommend dealership to other persons seeking a reliable vehicle and servi vehicles. The staff are friendly, knowledgable and customer oriented Will recommend dealership to other persons seeking a reliable vehicle and service More
We have generally had a very positive experience with the dealership and will continue to use the dealer for our needs. The service advisor did an excellent job and I will say they have always been excellen dealership and will continue to use the dealer for our needs. The service advisor did an excellent job and I will say they have always been excellent in all of their functions. More