Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
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I took my truck to the dealer after being a motor cycle hit the rear of my truck they said they could fix it but it may take a couple of months, Ten months later after getting an attorney they gave my truc hit the rear of my truck they said they could fix it but it may take a couple of months, Ten months later after getting an attorney they gave my truck back. I picked it up in the afternoon saw the bed of my truck was crooked and took it back the next morning, I was lied to on multiple occasions saying it would be ready in a week which it wasn't. I have purchased multiple vehicles from them in the past but I will not be buying another one from them and I will not take my vehicle to be fixed there again. I was very disappointed in the way I was treated. I am a mechanic by trade my self and knew what was going on and they just ignored me and treated me like it was less than knowledgeable. They offered to buy my vehicle back and was offering a ridiculous trade in amount it was an insult Since my truck was only 1 1/2 year old and only had 19k miles on it. More
I wish I got the employee's name, but she was so helpful! She scheduled me an appointment without hesitation and very informative about the service provided. Will only see her from now on! She scheduled me an appointment without hesitation and very informative about the service provided. Will only see her from now on! More