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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,739 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,739 reviews

March 29, 2024

Always helpful The dealer is knowledgeable and works to timely finish the service or repair More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We value your reflection on Hebert's Town & Country Chrysler Dodge Jeep Ram's knowledgeable assistance and timely service. Thank you for expressing that in this review.

March 28, 2024

Great service, will definitely use again. Friendly service and very prompt on delivery. Great job. More

by reggieroark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is important to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. It is a pleasure to know that our Service Team was great, friendly, and prompt, however, I would like the chance to speak with you and learn more about your experience. Please email me at your earliest convenience so we can discuss any feedback you have. Best, Mark Hebert Dealership President mark@hebertstandc.com

March 28, 2024

I recommend taking your vehicle to Herbert’s Town and Country great experience and fast More

by chevy0289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure her name
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your high praise. It's good to hear that you found our service at Hebert's Town & Country Chrysler Dodge Jeep Ram speedy and pleasant.

March 28, 2024

I took my truck to the dealer after being a motor cycle hit the rear of my truck they said they could fix it but it may take a couple of months, Ten months later after getting an attorney they gave my truc More

by Robin.Gamel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Williams, Chuck Phipps, Hebert's Town & Country
Apr 02, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Robin, We take our customer feedback very seriously and would like the opportunity to learn more about your communication with our team regarding your truck. Can you please contact me at your earliest convenience? Mark Hebert Dealership President mark@hebertstandc.com

March 28, 2024

The customer service was very good and the techs were knowledgeable, skilled, and very qualified More

by EDEBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We at Hebert's Town & Country Chrysler Dodge Jeep Ram appreciate your positive feedback on our knowledgeable service team. Thank you, and take care.

March 27, 2024

I wish I got the employee's name, but she was so helpful! She scheduled me an appointment without hesitation and very informative about the service provided. Will only see her from now on! More

by madisoncooley718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

It sounds like our team provided you with the excellent service Hebert's Town & Country Chrysler Dodge Jeep Ram strives to deliver. We appreciate your kind words and affirm that helpfulness is at the core of what we do.

March 27, 2024

Professionalism, efficient, personable, all around great experience. The wait wasn't long at all for my vehicle. More

by bjoneslane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren, Chuck Phipps
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your feedback about Hebert's Town & Country Chrysler Dodge Jeep Ram. We strive for efficient and professional service. Thank you for recognizing our efforts to assure wait times are minimal.

March 26, 2024

Always up front if there will be a long wait and very informative about services. More

by tbatts6733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Apr 10, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your feedback about Hebert's Town & Country Chrysler Dodge Jeep Ram's transparency and detailed service explanations. Thanks for the 5-star rating!

March 24, 2024

Really like my service advisor. Nick is always on top of things. He really tries his best and that goes a long way with me. More

by DONALD0617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Henry, Chuck Phipps
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're grateful to read your praise for our team and their commitment to excellent service at Hebert's Town & Country Chrysler Dodge Jeep Ram. Your feedback means a lot!

March 24, 2024

I have always had a great experience with this dealership. They always try to meet my needs. More

by mrikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Apr 13, 2024 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate your positive feedback, and it's great to hear that our team at Hebert's Town & Country Chrysler Dodge Jeep Ram is consistently able to meet your needs. Thank you for the 5-star rating.

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