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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,821 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,821 reviews

May 16, 2022

I have had great experiences here at Hebert. On this day I needed my tires rotated. There was no one in the service area and after waiting several minutes, I went next door and was stopped by a More

by taylordior88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
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May 16, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you very much. we sincerely appreciate your feedback. Hebert's Town & Country Chrysler Dodge Jeep Ram would love to do business with you again, and earn the perfect star rating in the future.

May 15, 2022

Got my oil changed and fuel filter changed. Had to bring truck back within 2 days because the turbo housing had a hole in it. They put the wrong air filter in and cost me over $700 in repairs. More

by ROBINROWE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Phipps
Report | Print
May 15, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your experience with us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter. Please email me at your earliest convenience with your contact information. Mark Hebert Dealership President mark@hebertstandc.com

May 15, 2022 -

ROBINROWE63 responded

I feel this should have been covered under warranty. I also feel like this is a rare occurrence with this hole in the pipe coming from the turbo that is right next to the fuel filter. The service tech and his supervisor was not Will to negotiate this with me and charged me full cost for the repairs. I will more than likely use another dealership going forward and will probably be buying 2 more vehicles this upcoming year. My email is robinrowe63@att.net

May 14, 2022

I have never had a more pleasant experience in buying a car!! The staff were amazing! More

by Jodi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Graves
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May 15, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Jodi, we are very pleased to know our Sales Team provided you with a pleasant buying experience. Hebert's Town & Country Chrysler Dodge Jeep Ram appreciates your business.

May 13, 2022

my service tech (Nate) was great, explained everything that was needed/done thoroughly. the facility was clean on the inside and my wait time was acceptable. More

by TRACYRENEE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
May 14, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello! Hebert's Town & Country Chrysler Dodge Jeep Ram appreciates you taking the time to leave a review about your experience. We're pleased to learn that our Service Team was able to communicate effectively regarding all of your vehicle needs. Please let us know if there is anything else we can do for you.

May 12, 2022

DALTON the salesman was very helpful & knowledgeable about my Charger..girls in the office was fantastic also. More

by sturgis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Johnson
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May 13, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Sturgis, thank you for your high star rating. We're happy to see that your experience with our team here at Hebert's Town & Country Chrysler Dodge Jeep Ram was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

May 10, 2022

Prompt service for the recalls, oil change and tire rotation. Kevin kept me informed of the work progress while I waited. More

by SSROwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 10, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you, for taking the time to leave your much-appreciated five-star review. Hebert's Town & Country Chrysler Dodge Jeep Ram welcomes you back again at any time.

May 10, 2022

Friendly service when you schedule, friendly service when you arrive and friendly service when you pay! Three friendlies make me a happy customer of Hebert's Town and Country (Jeep)! More

by BETIVIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
May 10, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you very much for taking the time to leave this review. We look forward to doing business with you again at Hebert's Town & Country Chrysler Dodge Jeep Ram.

May 09, 2022

Great service. All my questions were answered. My salesman was very helpful and knowledgeable. Walked out with a Ram 1500. More

by JBLAKE240
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Nicholson
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May 09, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review. We appreciate you sharing the positive feedback, as well as congratulate you on your new Ram 1500!

May 06, 2022

They go above and beyond for me everytime. I always leave satisfied and willing to return if I need any assistance with my vehicle. More

by tlisa08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in quick service, Preston Evans
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May 06, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hebert's Town & Country Chrysler Dodge Jeep Ram is glad to learn we could accommodate your needs upon your visit with us. Our Service Team thanks you for your review, and welcomes you back again at any time.

May 06, 2022

My service advisor was excellent, It was very knowledgeable and explained everything to me where I can understand everything More

by RICKEYGUICE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
May 08, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, thank you so much for taking the time to leave us a positive four-star review. We are proud to learn our Service Department provided you with an excellent and knowledgable experience and we look forward to seeing you back at Hebert's Town & Country Chrysler Dodge Jeep Ram for all of your future automotive needs.

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