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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,821 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,821 reviews

May 26, 2022

The service I recently received on my 2004 Jeep Wrangler was excellent. I was professionally met by the express service manager and explained what I needed.i had other errands to run and in about 2 1/2 hour More

by elkhorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
May 27, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the great feedback. We're glad you had such a pleasant and successful visit with us and we hope to serve you again upon your next visit.

May 27, 2022 -

elkhorne responded

Thanks again and appreciate the fast and professional service. elkhorne

May 26, 2022

Very helpful staff . The service provided from them is excellent unlike like the other dealers in the area . More

by rracine1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Burks , Chuck Phipps
May 27, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We're so pleased to learn that you had such a wonderful experience with our dealership. We welcome you back again at any time.

May 25, 2022

This dealership is always clean and have nice and friendly staff. The guys at lube express are awesome (Justin and Preston) More

by dtaylor688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin,Preston , Chuck Phipps
May 26, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hebert's Town & Country Chrysler Dodge Jeep Ram appreciates the 5-stars and feedback.

May 25, 2022

They were as helpful as they could be considering the pull back from the insurance provider More

by Purplequeen014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley , Chuck Phipps
May 26, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review and kind words. Please come back and see us at Hebert's Town & Country Chrysler Dodge Jeep Ram.

May 25, 2022

I’ve been using Hebert’s for more years than I remember. Though no one is perfect, I highly recommend them. I have all my service work and oil changes done there. The staff is friendly and always speaks to More

by trekkerone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Preston Evans, Jere Merritt, Vernell Richmond, Chuck Phipps, Hebert's Town & Country
May 25, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Being picky about your car means that you love your car, and we surely can appreciate that! Thank you for taking the time to write about your experiences with us. We're glad to learn you consistently leave Hebert's Town & Country Chrysler Dodge Jeep Ram pleased with our high level of customer service and attentiveness. We value your business, so thank you for trusting us with your car!

May 23, 2022

Staff was very friendly. Both service departments done an excellent job. I had my oil changed at one then the other department checked for any updates for my Jeep. They even More

by EASYMONEYGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jere Merritt, Chuck Phipps
May 23, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Hebert's Town & Country Chrysler Dodge Jeep Ram and we look forward to servicing your car again when needed.

May 19, 2022

The man that worked in the oil changing area is very generous and nice.Thanks you all for great service. More

by warwayne2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Gerard
May 19, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, We are thrilled that you found our team to be generous and nice. Thank you for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram and please let us know if there is anything else you need.

May 19, 2022

Was met as soon as I drove up and asked the reason there, told them express oil change. Vehicle was taken back within minutes and services preformed quickly and was back on the road in no time. More

by Gpvincent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
May 20, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We are so pleased we could receive this amazing feedback from you. We strive to be able to provide timely and efficient service to all of our customers upon their visits to us. Hebert's Town & Country Chrysler Dodge Jeep Ram hopes to have the opportunity to serve you again.

May 17, 2022

Jeremy Sims was great! All the staff was very friendly. I highly recommend you all. More

by LSILAS77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
May 17, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thanks for reviewing us and rating us five stars. We're pleased to learn that our team continues to be good at what they do!

May 16, 2022

Took my truck in for service that should have been done prior to purchase two weeks before. Couldn’t ever reach anyone one for questions about my truck. Took my truck in for service and waited for ever bec More

by T.WOODALL.1234
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Tucker
May 16, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Thank you for taking the time to share your feedback. At Hebert's Town & Country Chrysler Dodge Jeep Ram, we take customer satisfaction very seriously and I would like the opportunity to further discuss your service and customer service experience. Would you kindly reach out to me with your preferred contact information? Regards, Mark Hebert Dealership President mark@hebertstandc.com

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