
Hebert's Town and Country Chrysler Dodge Jeep RAM
Shreveport, LA
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I have dealt with the dealership for over 13 years. The experience has been a pleasant one. I had a minor hiccup only once, but it was corrected by a manager. The experience has been a pleasant one. I had a minor hiccup only once, but it was corrected by a manager. More
The dealership looks very nice after the remodel. I like the new waiting area and internet service while you are waiting for your truck. The service on me Jeep was very quick and the service rep. kep I like the new waiting area and internet service while you are waiting for your truck. The service on me Jeep was very quick and the service rep. kept me updated. More
I noticed metal shavings in my oil and took it to the dealership. The service department informed me to just keep an eye on it and when the motor decides to go out they would then look into it. So, I was dealership. The service department informed me to just keep an eye on it and when the motor decides to go out they would then look into it. So, I was either going to not have a vehicle for however long or it go out after my warranty and then it would become my responsibility to fix it. Not only that but they were supposed to order parts to fix my passenger window. They informed me they would give me a call in about 3 weeks when parts arrived. 2 months later I show up to discuss the metal in the oil and ask about my window parts. They didn't realize the parts had come in and just didn't call me. All in all I am very disappointed since I only had the car 5 months! More
The entire staff from the salesman, the sales manager, and the finance department were all great. The salesman took a few minutes to talk to me about what I was looking for and discuss the current incenti and the finance department were all great. The salesman took a few minutes to talk to me about what I was looking for and discuss the current incentives available at the time. The staff went above and beyond to ensure that they were doing everything in their power to meet my needs and get me what they could. I would definitely recommend them to anyone in the area. More