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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,722 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,722 reviews

August 16, 2022

We had some trouble on the way to our vacation, but Wagoneer Client services along with Hebert’s Town and Country went above and beyond to help us out. Mr. Chuck was the most helpful service personnel More

by Lauren L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Aug 19, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Lauren, having trouble while you were on vacation wasn't good. It was our pleasure with the Service Department to get your car back up and running. We at Hebert's Town & Country Chrysler Dodge Jeep Ram appreciate your loyalty for you to travel to do business with us.

August 14, 2022

Answered my question. Addressed concerns. We are very satisfied. Received great value on trade in. More

by Latech1114@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Williams , Don Williams
Report | Print
Aug 14, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello and thank you for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram. We're happy to learn that our Team was able to assist you with your questions. Until next time.

August 13, 2022

love the dealership, but not happy with my ram truck, airbag sensor replaced 3 months ago then speed sensor on both rear tires replaced last week, only had 54,000 miles and out of warranty of course. More

by ppholcom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Aug 17, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi, Thank you for bringing your recent service experiences to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Mark Hebert Dealership President mark@hebertstandc.com

Aug 18, 2022 -

ppholcom responded

just stated that I have been happy with service dept but am disappointed with My Ram truck requiring replacement of air bag sensor and both rear wheel speed sensors despite having only 54,000 miles

August 12, 2022

Good sales representatives and and more than friendly staff No pressure and it was nice doing business with you guys. More

by keithldavid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim , Beau Hebert, Chuck Phipps
Report | Print
Aug 14, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Keith, thank you so much for taking the time to leave us a five-star review. It is truly lovely to learn that our Sales Department provided you with a friendly and overall positive experience and we look forward to seeing you back at Hebert's Town & Country Chrysler Dodge Jeep Ram in the future.

August 10, 2022

Kem was very professional and took care of all my needs. Definitely recommend this service department. More

by NAVACOMPUTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kem
Report | Print
Aug 11, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you very much for taking the time to leave this review about your recent professional and successful experience. We look forward to doing business with you again at Hebert's Town & Country Chrysler Dodge Jeep Ram.

August 10, 2022

Absolutely love this dealership. Service is always exceptional. Fast, professional, quality service and excellent customer service. More

by kimmerlywalker3809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Aug 10, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram. We are delighted to know our Service Team has provided you with fast, professional, and excellent service. We appreciate your business.

August 08, 2022

Nate Burks was very attentive and got my service done timely and coordinated my extended warranty for payment purposes. More

by cmacd_98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NathanBurkes
Report | Print
Aug 09, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi, All of us are pleased to be told that you had a top-notch appointment with our staff. Much obliged for your adding this exceptional commentary about Hebert's Town & Country Chrysler Dodge Jeep Ram online. We hope to be of service to you again.

Aug 09, 2022 -

cmacd_98 responded

I gave a lower score for pricing. I cannot fathom how a bolt would cost $30+.

August 06, 2022

Wish I had known that mirrors would not automatic fold back! Not happy about that! More

by Liz.pene1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
Report | Print
Aug 09, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your mirrors. Hebert's Town & Country Chrysler Dodge Jeep Ram always wants to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below? Mark Hebert Dealership President mark@hebertstandc.com

August 06, 2022

I was made to feel welcome before I even got to the show room , I was offered a bottle of cold water & we got right down to my business. I'll be back when I need another Jeep. More

by jimanewsom18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Prudhomme
Report | Print
Aug 08, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for taking the time to recognize Hebert's Town & Country Chrysler Dodge Jeep Ram, and recommend us. We hope that you're loving your Jeep. If you have any auto-related needs in the future, please know we are here and ready to help.

August 06, 2022

The service department was friendly and the repair was diagnosed and repaired in a timely matter. More

by bassman_13@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Aug 08, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we appreciate you for leaving us a positive review. It is our pleasure in the Service Department to be friendly and to get your car serviced in a timely manner. If you have any further needs, please reach out to us here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

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