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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,821 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,821 reviews

November 03, 2022

IT WAS THE MOST ENJOYABLE BUYING EXPERIENCE OF MY LIFETIME. MR. WILLIAMS, MS. BASCO AND MS. JACKSON WERE TOTALLY COURTEOUS AND PROFESDIINAL. More

by The Browns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Williams
Report | Print
Nov 06, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello and thank you for the awesome review! Hebert's Town & Country Chrysler Dodge Jeep Ram wants to thank you for choosing us for your car buying needs. We're excited to learn that our Sales Department was able to offer you an enjoyable experience. Thank you for your support and congratulations.

November 03, 2022

The oil change department in particular is very efficient and helpful. Always great service there. More

by Pacifica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Nov 07, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi there! Your feedback is greatly appreciated here at Hebert's Town & Country Chrysler Dodge Jeep Ram! The five-star rating shows that you were completely satisfied with the oil change request our Service Team completed for you. We always make sure that the process is efficient and streamlined during your visit. If you ever need anything in the future, please do not hesitate to contact us. Have a terrific day!

November 02, 2022

Chuck Phipps and his staff were very professional and accommodating to my needs. Provided me with a vehicle while I was out of mine a few days More

by kweason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Nov 05, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we appreciate you for taking the time to give us feedback. Thank you for your business and wonderful review. It is rewarding to know that our team was so professional and accommodating. For any additional help or information, please contact us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Have a great day.

November 01, 2022

Very good service. It seems my problem has been fixed and am happy with the results of my visit. More

by ThomasJ58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirly, Chuck Phipps
Report | Print
Nov 04, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thomas, our Service Department got your vehicle fixed up to provide you with a good experience. Thank you for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram.

October 31, 2022

Always a great experience. I have been buying my personal and business vehicles from them for 10 years! Their sales staff and service department are great! More

by mwr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hebert, Beau Hebert, Jason Prudhomme, Chuck Phipps
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Nov 03, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we are so glad you always have a great experience here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Our team is delighted to serve you anytime and welcome you back as a loyal customer.

October 31, 2022

Friendly professional people. Service is quick and done right. I've never had any issues with the quality of the service. More

by rabsco64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Nov 03, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for your five-star review. We are pleased to read our Service Team was friendly and professional and you received quick, quality service. Please contact us here at Hebert's Town & Country Chrysler Dodge Jeep Ram if there is anything more we can do.

October 30, 2022

A great experience as usual, the team is friendly, experience at doing and knowledgeable of their business More

by maxinejohnson470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Winans , Chuck Phipps
Report | Print
Nov 02, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello Maxine, we are grateful to have you as one of our loyal customers. Our friendly and knowledgeable team is thrilled to give you such a great experience. Thank you for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram.

October 30, 2022

never have had any issues, always friendly and they get you in an out quickly More

by altonstevenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Nov 02, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we are so glad you always receive a friendly and timely experience with us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you for taking the time to leave us a wonderful review and feedback.

October 28, 2022

This is the 2nd time i have used the body shop here. The first time, my vehicle was perfect, and the issues we had, they quickly corrected. This time, not so much. After being in the shop for 2 months More

by RMParchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Only dealt with body shop people. Never talked to anyone else.
Report | Print
Oct 30, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, You are a valuable customer, and we welcome the opportunity to discuss your concerns regarding the repair work for your vehicle. Hebert's Town & Country Chrysler Dodge Jeep Ram strives to deliver the best possible service for our customers. When you have a moment, please reach out to our Customer Service Team so that we may discuss the details of your feedback. We hope to hear from you soon. Best, Customer Service Team (318) 221-9000

October 28, 2022

Clean professional operated dealership. Very friendly and nice people. Highly recommended. Good deal on trade and after sale service. More

by jneilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rivas, Rodney Singleton, Jr
Report | Print
Oct 31, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, sounds like you had a great visit from start to finish, which makes everyone at Hebert's Town & Country Chrysler Dodge Jeep Ram very happy. Thank you for taking the time to send us a 5-star review. We're very glad to learn that you had a great deal on your trade-in. After-sales service and attentiveness are just as important as before. Congratulations and enjoy!

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