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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,821 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,821 reviews

November 17, 2022

Nate has always been helpful. He is fantastic person who cares about you and your car or truck. More

by mgauth1754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Nov 21, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Mgauth1754, thank you so much for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram. We're excited to receive your 5-star rating and look forward to assisting you with your future automotive needs.

November 16, 2022

I traveled a significant distance to buy a vehicle from this dealership. The sale went fine. But when a problem developed with the vehicle, they did not stand behind the vehicle they sold me and as a resul More

by stevencrocker
Recommend Dealer
No
Employees Worked With
Shane Nicholson
Report | Print
Nov 21, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is essential to us and I would appreciate the opportunity to speak with you regarding the vehicle you purchased and the experience you have shared. Please provide me with a good contact method for you so we can discuss this further. I look forward to connecting with you. Best, Mark Hebert Dealership President mark@hebertstandc.com

November 11, 2022

Always great service and people always willing to help and go out of their way to make you feel like family. More

by mowings26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Nov 11, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for letting us know that our staff goes above and beyond to provide you with quality service and support. We value you as a customer and hope to see you again here at Hebert's Town & Country Chrysler Dodge Jeep Ram for any of your future automotive needs.

November 11, 2022

Chuck has a fine team. They all work together to service customers to the best of there abilities. Thanks Nate and Justin for all you do! More

by kslmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate and Justin all of Chuck crew, Chuck Phipps
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Nov 12, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello. We are happy to read that our expedient Service Team was able to provide you with the very best dealership experience. Thank you for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram and trusting us with your vehicle. We appreciate your business and look forward to assisting you again if you need any future automotive help.

November 09, 2022

Brought in Yukon bought there. Cost me much more than Chevy dealership to get oil changed. Also tpold them before I left that my tires were low. Asked if they aired them up. Was to More

by ronniekay3798
Service Time
Recommend Dealer
No
Employees Worked With
Not going to name names
Report | Print
Nov 11, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, Your satisfaction is important to us. I would appreciate an opportunity to speak with you about the service provided for your GMC Yukon and your interactions with our Service Department. At your earliest convenience, please email me your best contact information. I hope to hear from you soon. Kind regards, Mark Hebert Dealership President mark@hebertstandc.com

November 09, 2022

It was fast and Justin in the service department was great he was very knowledgeable More

by NENEJ683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Nov 09, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for the stellar five-star review based on your recent visit here! Our Service Team at Hebert's Town & Country Chrysler Dodge Jeep Ram prides itself in delivering world-class service to all of our customers! We appreciate your business and for allowing us to serve you efficiently with a great deal of knowledge about your specific maintenance. Let us know if you have any further questions!

November 07, 2022

Awesome Salesman Jere,not if but when we are ready for the next one, jere will be the guy. The parts department needs some help, but other than that a great group of people. Thanks jere. More

by airtek181
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jere, not sure of the other two.
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Nov 10, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you so much for sharing your positive review about us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

November 06, 2022

My salesperson made my purchase seamless and very convenient for me and my busy schedule. More

by Larry Tharp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton
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Nov 08, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you so much, Larry, for your fantastic review. Here at Hebert's Town & Country Chrysler Dodge Jeep Ram, we strive to make the buying experience seamless for all of our guests. It's great to know that our excellent Sales Team was successful in getting you into a vehicle even with your busy schedule. Congratulations!

November 04, 2022

Great staff willing to go the extra mile to make sure things were taken care of More

by Johngrayrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal in finance, Don Williams, Zach Caulk
Report | Print
Nov 08, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello! Thank you for recognizing our team's willingness to go above and beyond to meet your expectations. We strive to provide person-centered care. Please let Hebert's Town & Country Chrysler Dodge Jeep Ram know if you have any questions or need further assistance.

November 03, 2022

Shirley was excellent at explaining what was happening and JR my porter was very professional at transporting me. Thanks for all you do for everyone More

by FIGURANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shirley and Jr 5 star rating
Report | Print
Nov 06, 2022 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, We, at Hebert's Town & Country Chrysler Dodge Jeep Ram, were delighted to transport you to where you needed to be. Our professional Service Team was all about explaining to you what was going on during your visit. Thanks for doing business with us!

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