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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

Overview
Reviews
Vehicles
4.7
2,821 Reviews
Call Dealership (318) 221-9000
View Awards

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,821 reviews

January 21, 2023

They determined what the problem was quickly and gave me my options for repairing the vehicle. More

by andoma2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Jan 22, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We thank you for taking out time to acknowledge us and leave a 5-STAR rating for us here at Hebert's Town & Country Chrysler Dodge Jeep Ram.

January 20, 2023

The waiting areas are comfortable and the employees are very nice. Work was performed in a timely fashion. More

by Joderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Service Advisor, Preston Evans, Chuck Phipps
Report | Print
Jan 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to write a great review. It makes us glad to know you were treated kindly by our Service Team here at Hebert's Town & Country Chrysler Dodge Jeep Ram, and that your repairs were completed promptly as well. Thank you for pointing out the comfort of our waiting area as well. We appreciate you trusting us here at Hebert's Town & Country Chrysler Dodge Jeep Ram with your vehicle and we hope to continue to choose us for your future auto-related needs.

January 20, 2023

Rodney was professional and worked hard to get me in the keep. Excellent! Excellent! Excellent! More

by Topkj.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hebert's Town & Country
Report | Print
Jan 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Thank you for giving us such a highly-rated review. It makes us thrilled to know that you were treated so professionally by our staff. We appreciate your business at Hebert's Town & Country Chrysler Dodge Jeep Ram and welcome you back anytime.

January 20, 2023

Very friendly with great customer service. Excellent people to deal with and they make the buying process easy. They will actually follow up with you after the purchase to make sure that you a More

by Bobcat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Johnson, Zach Caulk, Chuck Phipps
Report | Print
Jan 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, and thank you for taking the time to share your great experience with us here at Hebert's Town & Country Chrysler Dodge Jeep Ram. It makes us so happy to know you had a great time working with our Sales Team, and that your buying experience went so smoothly. Thank you so much for leaving us this outstanding 5-star review, and we hope to see you here again in the future.

January 20, 2023

Got a great deal on a set of tires. staff was great,got everything done when they said it would be done More

by MSIED60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Jan 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello. Thank you for taking the time to write this great review of our Hebert's Town & Country Chrysler Dodge Jeep Ram Service Team. We are so glad to see that we got your vehicle rolling down the road with some new tires. We are always here to serve you again whenever you need us.

January 20, 2023

Always do a good job at this dealership taking care of any issues I have with my vehicle. More

by barebackjack63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Jan 21, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to leave us this 5-star review! We're glad to learn that our Service Team continues to impress you with their hard work. Thank you so much for being one of our valued guests, and we hope you continue to visit us here at Hebert's Town & Country Chrysler Dodge Jeep Ram for your vehicle's future needs.

January 19, 2023

Very poor customer service. I had a very unsatisfactory experience, and management could've cared less. More

by thomaskevin418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston in fast lane, Chuck Phipps
Report | Print
Jan 20, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, I would like to learn more about the level of customer service you received from our team. We pride ourselves on the high-quality standards we maintain here at Hebert's Town & Country Chrysler Dodge Jeep Ram and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

January 19, 2023

Don Williams was easy to deal with. Got right to the point and didn’t play any games going back and forth with the skybox More

by bigsean72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Williams
Report | Print
Jan 19, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello. It is thrilling to see that you had such a memorable experience with us at Hebert's Town & Country Chrysler Dodge Jeep Ram. Thank you so much for your delightful review. Take care.

January 18, 2023

Friendly staff, very helpful and professional and took good care of me and my vehicle More

by bfw1461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Jan 18, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hello, we appreciate the importance of delivering a positive experience when it comes to your vehicle. Thanks for choosing Hebert's Town & Country Chrysler Dodge Jeep Ram for your needs. Your 5-star review is highly valued. Should you need assistance with anything else, please let us know.

January 18, 2023

Express Lane took care of my HC quick and professionally. Will do business with them again. More

by chad.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
Report | Print
Jan 18, 2023 -

Hebert's Town and Country Chrysler Dodge Jeep RAM responded

Hi Chad.. We're glad to see from your perfect rating that the friendly staff of Hebert's Town & Country Chrysler Dodge Jeep Ram delivered a great experience. If there's anything further we can do for you, please let us know.

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