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Hebert's Town and Country Chrysler Dodge Jeep RAM

Shreveport, LA

4.7
2,739 Reviews

1155 E Bert Kouns Industrial Loop

Shreveport, LA

71105

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Showing 2,739 reviews

December 21, 2024

The quality of service is great. On time as promised as well. They just need more service advisors! More

by PMCGAULY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
December 16, 2024

Awesome customer service. Jeremy went above and beyond to make my buying experience amazing! The finance manager Claude was great! Highly recommended !! More

by nicoletobey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Tate, Hebert's Town & Country
December 14, 2024

My experience was personable, expertly performed by a friendly staff, and timely done while I watched television in a comfortable setting. More

by mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick , Chuck Phipps
December 12, 2024

I’ve now bought several cars- excellent experience every time! The body shop has also been a great experience. I totally trust them with my car. More

by Kjdbs88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kem Smelser, Body Shop Manager- very helpful! Justin McNeese Parts Manager , Mark Hebert, Jason Prudhomme, Roy Graves, Chuck Phipps, Hebert's Town & Country
December 12, 2024

Good customer service. Decent wait times. Service center is friendly but did not check everything on the multipoint inspection. More

by CWP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center employee on Saturday 12/7/24
December 11, 2024

I took my 24 Ram 1500 in for its annual front end alignment and I was able to get it completed quickly, the service staff were friendly. The facility waiting area was clean and had an area for me to More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
December 09, 2024

Friendly, courteous and easy to deal with. I would highly recommend this dealership for your next purchase. More

by David Huckaby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade
December 09, 2024

I was treated fairly and received a great deal on my new vehicle. This was a very fast and easy process. More

by ChadP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton
December 07, 2024

Need to address the fist come first serve policy for customers that arrive early.Thank you More

by ROOTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Phipps
December 07, 2024

All departments do a good job. The service was on time and the employees were extremely knowledgeable More

by Gibsonb25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, services advisor , Chuck Phipps
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