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Hebert Jeep Chrysler Dodge Ram

Natchitoches, LA

4.9
436 Reviews
Call Dealership (318) 668-7370
View Awards

1882 Hwy 504

Natchitoches, LA

71457

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436 Reviews of Hebert Jeep Chrysler Dodge Ram

January 04, 2024

Service writer is always attentive and willing to help accommodate the customer as much as possible. Technicians are very informative and knowledgeable. More

by RDemmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgette Cagle
Report | Print
Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

It’s reassuring to see our service writer and technicians at Hebert Jeep Chrysler Dodge Ram making such a strong impression. Your review is much appreciated, happy to be your trusted auto team.

January 01, 2024

Went above and beyond my requested maintenance. Always kind and considerate during the process including updates of the work being done More

by CHARLESGRAYIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your positive feedback regarding the maintenance service provided at Hebert Jeep Chrysler Dodge Ram. It's satisfying to hear how our consistent updates enhanced your experience. Thank you for choosing us.

December 30, 2023

Great experience nice people fast service nice clean facility mechanics got right on my vehicle and solved the problem More

by charlesadsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Bartle, Adam Perritt, rick fleming, friendemic friendemic
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Apr 12, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

Hello, Thank you for sharing your positive review. I am delighted to know you had a great experience working with our Service Team and enjoyed our facility. I would, however, like the speak with you about the 1-star rating you have shared. Please send me your contact information so we can discuss any feedback you may have. Best regards, Mark Hebert Dealership President mark@hebertstandc.com

December 29, 2023

Needs more service techs in order to satisfy the amount of service related work in a reasonable manner. More

by aaronkinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
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Apr 12, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your feedback. The availability of our service techs at Hebert Jeep Chrysler Dodge Ram is certainly a priority and we value your patience in this matter.

December 23, 2023

Bridget and the staff in the service department were amazing when I came in after an accident in my new Cherokee More

by clark.cheyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget
Report | Print
Apr 12, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your kind words for our service department staff at Hebert Jeep Chrysler Dodge Ram. The team was glad to assist you with your Cherokee. Take care and be safe on the roads.

December 22, 2023

The service rep that helped me was very friendly and knowledgeable. My issue was not able to be fixed diue to backorder on the fluid required and so I will be contacted when it comes in. More

by jgtibbett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
friendemic friendemic
Report | Print
Apr 12, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your understanding about the backorder situation. It's great to hear that our representative was helpful and informed. Looking forward to finalizing this for you as soon as possible.

December 22, 2023

Fast friendly service. Deakin was great to work with. The staff was very friendly as well. More

by wclee1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deakin Champion, John Bartle, Adam Perritt, rick fleming, friendemic friendemic
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Apr 12, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We're glad you found our service to be fast and friendly. Your kind words about Deakin and our staff are much appreciated. Thank you for choosing Hebert Jeep Chrysler Dodge Ram.

December 21, 2023

Great job. Wait time wasn't long.l appreciated their perfection . Thank you very much More

by johnsonlouvenia7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , friendemic friendemic
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Apr 12, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We're glad you found our service to your satisfaction at Hebert Jeep Chrysler Dodge Ram. It's rewarding knowing the wait time was acceptable and, as always, we value perfect outcomes. Thanks for reaching out.

December 16, 2023

Service was good I have no complaints. They did the job in a decent amount of time. More

by wtevario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bartle, Adam Perritt, rick fleming, friendemic friendemic
Report | Print
Dec 16, 2023 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your positive feedback on your experience at Hebert Jeep Chrysler Dodge Ram. We strive to provide efficient services, and it's pleasing to know we met that mark with you.

December 13, 2023

Very quick drop off and pick up. Excellent customer service as always! Will definitely be back. More

by KELLI.TODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
friendemic friendemic
Report | Print
Dec 14, 2023 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your positive feedback about our efficient drop off and pick up service. Always a pleasure serving loyal customers like you at Hebert Jeep Chrysler Dodge Ram. Looking forward to your next visit.

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