Hebert Jeep Chrysler Dodge Ram
Natchitoches, LA
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436 Reviews of Hebert Jeep Chrysler Dodge Ram
Bridget in the service department works very hard and is committed to customer satisfaction. It appears that the shop , service and parts department could use an experienced knowledgeable manager to overs committed to customer satisfaction. It appears that the shop , service and parts department could use an experienced knowledgeable manager to oversee their operations and create efficient productive team committed to providing high level service customers expect from a dealership. The service department currently feels like a small shade tree mechanic shop that does not present a sense of professionalism that instills confidence in the customer. The shop routinely has to outsource services such as front end alignments and cutting keys. They were successful after some internal miscommunication and misdiagnosis in working with my third party extended warranty provider to replace the rack and pinion and repair my vehicle. I am thankful to have an authorized Jeep service center nearby. I hope they continue to grow and improve. Thank you, More
I’m from Dallas, TX and my engine light came on while in Natchitoches. I went to this dealership and Bridget helped me so much! She was so kind and changed my oil and even told me that I can use the cheaper Natchitoches. I went to this dealership and Bridget helped me so much! She was so kind and changed my oil and even told me that I can use the cheaper oil because of my VIN number whereas I was told in Dallas that I needed to use the synthetic oil. I’m so thankful I went there! She was amazing! More
Brought in for a faulty part and was immediately taken care of. Bridgette was very helpful, professional, and her constant line of communication is outstanding. She is a gem in the service department. care of. Bridgette was very helpful, professional, and her constant line of communication is outstanding. She is a gem in the service department. More