Heartland Toyota
Bremerton, WA
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Dealer failed to notiice my wipers included a non toyota blade and a value toyota blade and that the driver blade was hopping at the end of sweep. Said the sound was normal. Went to competitive dealer next blade and a value toyota blade and that the driver blade was hopping at the end of sweep. Said the sound was normal. Went to competitive dealer next day and they observed the above and said try oem blades. Tracked beautifully. Very low noise and no hopping. Heartland should probably review their protocol regarding wiper complaints. First time in 8 yrs i have been dissatisfied with this dealership. $79 for oem blades is too much but thats toyota not the dealer. More
Daniel was friendly and prompt and explained everything they would be looking for in my tuneup. When it was completed, he explained in simple terms what I would need and how much it would cost. The lobby they would be looking for in my tuneup. When it was completed, he explained in simple terms what I would need and how much it would cost. The lobby is a comfortable place to wait and the free coffee is pretty good. More
Daniel was very helpful, courteous and thorough and kept us updated throughout the maintenance process. He also checked for any recalls and scheduled the necessary repairs. us updated throughout the maintenance process. He also checked for any recalls and scheduled the necessary repairs. More
Great buying experience. Dealership offers a welcoming atmosphere with no pressure salespeople. A great place to buy a vehicle. Dealership offers a welcoming atmosphere with no pressure salespeople. A great place to buy a vehicle. More
Top notch service. Every detail explained to my satisfaction. Very easy in/out. Kept in constant communication and promptly notified me when may car was ready. Very Every detail explained to my satisfaction. Very easy in/out. Kept in constant communication and promptly notified me when may car was ready. Very helpful after service. I felt like I was special. More















