Heartland Toyota

Patience in the 4th of July. I've been very apprehensive about buying a car from a dealership. As a result I held on to and continued to drive my beat up car. Funaly the time came I've been very apprehensive about buying a car from a dealership. As a result I held on to and continued to drive my beat up car. Funaly the time came to buy a new car. I was greeted by friendly staff and they quickly pairs me,with Alexis. Alexis was,very patient as,I test drove several cars. She explained the features of the car while we were on the road. When we for back to the store I settled on a car. At this point the store had closed but Alexis hung out as we finushed the paperwork. The sales manager sat me down with brent baird to complete the paperwork, I've been helped by Brent in the past when he worked in service. Brent took care care of all of the paperwork and my questions. everything wrapped up smoothly. I appreciate all the effort from alexis and Brent. They stayed after closing on the 4th of July to make sure the sale went smoothly. Ive brought the car in a couple of tines since the original date for routine service. They still remember my name and genuinely take an interest in my life even though the sale is complete. More

visiting son needed car maintenance Was visiting my son in Washington and was referred your dealership I was so impressed with the friendliness of all your employees BUT Rick Wessel was Was visiting my son in Washington and was referred your dealership I was so impressed with the friendliness of all your employees BUT Rick Wessel was exceptional !!! Very friendly n knowledgeable helped me n had a great experience thank you for your great employees like Rick Wessel More

exceptional service Have been a long time customer there. Have been going there for several years now. Even bought a 4-Runner from you. Rick Wessel has ALWAYS provided Have been a long time customer there. Have been going there for several years now. Even bought a 4-Runner from you. Rick Wessel has ALWAYS provided excellent service for me. He is such a pleasure to work with that I will wait for him to help me. Thank you for your great dealership to work with, Cindy B Tacoma More

Great Customer Service Alexis is very cheerful and personable. She has amazing customer service and bends over backwards for her customers. She made sure not to pressure us Alexis is very cheerful and personable. She has amazing customer service and bends over backwards for her customers. She made sure not to pressure us and stick within our budget. Making the day at the dealership easy! She did a lot of homework of what they had available for what we where looking so when we got their she knew where we where going. I appreciate the hard work from her and the dealership! Recommend her to EVERYONE! 😁 More

Alexis made the difference Alexis made this experience a great one for me. I normally hate the process of purchasing a car but she was knowledgeable, professional, and super per Alexis made this experience a great one for me. I normally hate the process of purchasing a car but she was knowledgeable, professional, and super personal. I bought a used car and was able to walk away feeling confident in its quality. She got me the best deal on a really great car, and made it happen fast. I'm so thankful for my great new ride! More

Love my car! I had the pleasure of purchasing a Mazda from Alexis Wagner. I told her exactly what I needed and my deadline for when I needed a vehicle. She searche I had the pleasure of purchasing a Mazda from Alexis Wagner. I told her exactly what I needed and my deadline for when I needed a vehicle. She searched until she found the perfect one. She even washed my car and used a razor to take the old pinstripe stickers off the car. I really enjoyed the experience I had while at Heartland Toyota. If you need a car ask for Alexis at Toyota!! More

Very helpful dealer I went to heartland Toyota to pick out the first car I've had to make payments on and alexis Wagner helped me to get into my amazing 2012 Kia Rio! I'm I went to heartland Toyota to pick out the first car I've had to make payments on and alexis Wagner helped me to get into my amazing 2012 Kia Rio! I'm absolutely in love with my car and I know she put a lot of thought and preparation into the process of choosing the perfect car for me! One thing I noticed is that the front speakers of the car aren't working and alexis and the heartland Toyota team have done everything humanly possible to get them fixed for free without having that in my warranty! Absolutely an amazing place to buy a car! Especially if you want someone who genuinely cares and does everything they can to make you a happy buyer! More

Incredible saleswoman who will find the best car for you! I came in to Toyota not expecting that I would actually find a car that I would end up absolutely loving and enjoying everytime I got into my car. Ale I came in to Toyota not expecting that I would actually find a car that I would end up absolutely loving and enjoying everytime I got into my car. Alexis and I test drove a Toyota Prius, never even imagined myself driving one yet alone owning one, but I told her my needs in a vehicle and she made it happen! she was extremely knowledgeable, kind, and professional, and with that I ended up driving home with a Prius. More

Excellent customer service and knowledge of vehicles Alexis made this experience fun and easy to understand. She was able to find us what we wanted and didnt pressure us into buy something different than Alexis made this experience fun and easy to understand. She was able to find us what we wanted and didnt pressure us into buy something different than what we were interested in. We traded one vehicle in and were able to purchase two vehicles all in the same visit! Alexis did an amazing job and I'm very pleased with the vehicles. More

Awesome salesgirl who wants to keep you happy Alexis is great. If she doesn’t know an answer, she will get it for you. She bends over backwards to make sure you’re happy. My experience with her w Alexis is great. If she doesn’t know an answer, she will get it for you. She bends over backwards to make sure you’re happy. My experience with her was great. More