Heartland Chrysler Dodge Jeep Ram
Excelsior Springs, MO
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I found a vehicle online and worked with Rena, but the first one sold before I had a chance to see it. She and Red worked with me to find another, but I ultimately ended up finding one that wasn't yet on first one sold before I had a chance to see it. She and Red worked with me to find another, but I ultimately ended up finding one that wasn't yet on the lot via Sam's Club Auto and asked Rena about it. She contacted me the day it arrived, and I ended up buying it. The who experience with her and Red was excellent. The only minor complaint I have is that the loan rates Finance was able to offer were not as good as what I was able to get on my own. She did work some magic to get closer, but it was initially a pretty big difference. More
One of the easiest car buying experiences I have had. The whole process was very quick and very fair. I would recommend this dealership to others in the market for a new or used vehicle. whole process was very quick and very fair. I would recommend this dealership to others in the market for a new or used vehicle. More
Got what I wanted right away, was able to call night before and made a deal over the phone then had a great and efficient experience next day buying. before and made a deal over the phone then had a great and efficient experience next day buying. More
Hunter was great to work with. Very laid back family like atmosphere. Had an issue with the title at no fault to dealership and they got it taken care of promptly. Thank you again Hunter and Staff! atmosphere. Had an issue with the title at no fault to dealership and they got it taken care of promptly. Thank you again Hunter and Staff! More
We expected our visit to go a lot better then it did. We are grateful for our sales man who was efficient and respectful. However when I brought my Jeep up to get serviced, I was first given a Red Toyota th are grateful for our sales man who was efficient and respectful. However when I brought my Jeep up to get serviced, I was first given a Red Toyota that smelled like someone had smoked a pack of cigarettes in it. My child and I both have asthma so I refused the vehicle. Someone was supposed to follow up with me about the time frame my Jeep would be serviced on and no one ever did. When I went to pick up my vehicle I was handed my keys and told your good to go - which I feel as though since something was being installed I would have appreciated someone showing me how to use it, where it’s located etc. Ryan my sales guy eventually met me outside and showed me. I have to drive the extra mile, maybe about an hour and would have expected more mannerism and lines of communication to be solid More
The team worked together to create the most relaxed car sales experience. They listened to my needs and what was important to me. It was simple and they got me into exactly what I wanted! sales experience. They listened to my needs and what was important to me. It was simple and they got me into exactly what I wanted! More
I recently purchased a used 2017 Mitsubishi Mirage from this dealership, and although I was skeptical and unsure of whether or not I was ready to make the purchase, I took the jump, because there is never this dealership, and although I was skeptical and unsure of whether or not I was ready to make the purchase, I took the jump, because there is never going to be a perfect time to do something! And MAN, am I glad I did. Hunter was very helpful in in helping me get a great trade-in value on my old Mazda and was able to get me an unbelievably low payment for my new car! Buying a car is a huge commitment, and I’m so glad I had the perfect team to help me find exactly what I was looking for, and for the best value possible! More
Alexus was an absolute delight to work with. From the moment we visited the site, and requested information on a unit, scheduled a test drive she made the entire experience seamless and wonderful. Very o moment we visited the site, and requested information on a unit, scheduled a test drive she made the entire experience seamless and wonderful. Very outgoing personality, knowledgeable, outstanding follow up. Internet sales is the future and folks like Alexus are providing the best customer service in the industry! More
great experience We absolutely enjoyed our Jeep buying experience at Heartland Chrysler Dodge Jeep Ram. We recommend purchasing a new car to our friends and family o We absolutely enjoyed our Jeep buying experience at Heartland Chrysler Dodge Jeep Ram. We recommend purchasing a new car to our friends and family or anyone that might be in the market. More
Honestly once I stepped in the door I knew this place was for me. Amazing customer service, people there are so kind and politécnica love how they made me feel at home! Really recommend this place! for me. Amazing customer service, people there are so kind and politécnica love how they made me feel at home! Really recommend this place! More