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Heartland Chrysler Dodge Jeep Ram

Excelsior Springs, MO

2.9
110 Reviews

2017 West Jesse James Rd

Excelsior Springs, MO

64024

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Showing 110 reviews

July 23, 2020

Secrewed up work Had a fuel pump go bad They replaced the fuel pump $900 Five days after replacement check engine light came on Took my truck to another shop the More

by bobaclone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rena Carmickle
Aug 21, 2020 -

Heartland Chrysler Dodge Jeep Ram responded

Hi there! Thank you for leaving a review. We welcome recommendations in order to better serve our customers in the future. Unfortunately, I am not able to find your name in our system or any notes describing this visit. We would like to rectify your experience. Please contact our Service Manager, Cody Schneiter at (816) 630-2200. Thank you!

July 23, 2020

Nice people to work with. Everyone was very helpful they stayed open late which made it much easier for us since we were coming from out of town. Love the Jeep. More

by cindyw0701
Recommend Dealer
Yes
Employees Worked With
Trey Hubbard, Brandon Shaw
Jul 31, 2020 -

Heartland Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review! We appreciate your business and kind words. It was a pleasure serving you and hope to see you again in the future.

July 22, 2020

Ask that the tires be rotated and check air.They did not air Most of the time I have not had a problem with any of the work done on my Jeep. This is the first time that I have. More

by doris.houston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 31, 2020 -

Heartland Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review! We appreciate your business and hope to see you again soon.

July 21, 2020

I was very impressed with this dealership. I was treated well and in a timely manner. I will definitely come back here again to have my jeep serviced. More

by hmitchell05
Recommend Dealer
Yes
Employees Worked With
I can't remember the nice gentleman's name. His desk was right next to the bay.
Jul 31, 2020 -

Heartland Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review! We appreciate your business. It was a pleasure serving you!

July 15, 2020

Good dealership to deal with. No pressure by the sales person. Had to go back for a service related issue and they kept us informed what was going on. Would go back and buy again. More

by zorns3
Recommend Dealer
Yes
Employees Worked With
Auroura, Lynn Gronniger, Blair Howard, Hunter Tevis
Jul 31, 2020 -

Heartland Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review! We appreciate your business. It was a pleasure serving you!

July 13, 2020

Easy to buy Everybody seemed friendly and helpful. My sales guy was perfect. No hassle and super easy to do business with. Finance was quick and painless. Tha More

by jrowell0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Hubbard, Blair Howard
Jul 31, 2020 -

Heartland Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review! We appreciate your business. It was a pleasure serving you!

July 09, 2020

Great selection and great service. Found a 2020 Rubicon on their website then went to the dealership, test drove it then purchased it. Less than an hour for all. Gave me a great price More

by fletch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Red Morgan, Lynn Gronniger, Blair Howard
Jul 09, 2020 -

Heartland Chrysler Dodge Jeep Ram responded

Hi there! Thank you so much for the 5 star review. We are so happy to hear that you had an amazing experience. We appreciate you and your business very much. Can’t wait to see you again soon!

July 09, 2020

The people at Heartland Jeep are great. This is the only jeep dealer that would negotiate a price with me beyond the dealership incentives on a 2020 jeep Wrangler Rubicon with in a 250 mile radius Heartland More

by TJ
Recommend Dealer
Yes
Employees Worked With
Red Morgan, Lynn Gronniger, Blair Howard
Jul 31, 2020 -

Heartland Chrysler Dodge Jeep Ram responded

Thank you so much for the positive review! We appreciate your business. It was a pleasure serving you!

July 08, 2020

Thank you for quick service. IT was quick and a pleasant experience. Jeff delivered all the paperwork to my home and we signed in person. Great vehicle. More

by jerry.i.bishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nolan
Jul 09, 2020 -

Heartland Chrysler Dodge Jeep Ram responded

Hi there! Thank you so much for the 5 star review. We are so happy to hear that you had an amazing experience. We appreciate you and your business very much. Can’t wait to see you again soon!

July 08, 2020

The process was so quick and easy! Our salesman, Hunter, was extremely nice to work with and we really love the vehicle! It is exactly what we were looking for. More

by Satisfied customer
Recommend Dealer
Yes
Employees Worked With
Lynn Gronniger, Blair Howard, Hunter Tevis
Jul 09, 2020 -

Heartland Chrysler Dodge Jeep Ram responded

Hi there! Thank you so much for the 5 star review. We are so happy to hear that you had an amazing experience. We appreciate you and your business very much. Can’t wait to see you again soon!

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