Heart City Toyota
Elkhart, IN
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551 Reviews of Heart City Toyota
Very friendly staff when we came through the doors and a speedy process. Staff was open and honest about all the options which was appreciated speedy process. Staff was open and honest about all the options which was appreciated More
Heart City Toyota made my recent purchase very easy. Donovan did a great job of keeping me up to date on the arrival of my Sienna. Everything was pretty much taken care of before I even stepped foot i Donovan did a great job of keeping me up to date on the arrival of my Sienna. Everything was pretty much taken care of before I even stepped foot in the dealership. Donovan was ready and waiting at our scheduled meeting time. The finance and insurance person had all our paperwork ready to go. We test drove, signed a few papers, were shown the features of the vehicle and were in the road again in a short amount of time. More
I had previously owned a 2012 Prius C and loved it! Unfortunately a deer totaled it. I started searching for a used Prius and found my certified 2019 Prius XLE at Heart City Toyota. After a couple emai Unfortunately a deer totaled it. I started searching for a used Prius and found my certified 2019 Prius XLE at Heart City Toyota. After a couple emails and phone calls with the sales team and Deuntae Carr I put my downpayment and scheduled the delivery. Everything was smooth and the customer service was great! I look forward to purchasing from them again. More
Purchasing experience was fine with Eric, no typical hours long back and forth BS that some dealerships do. In the end, he matched where we needed to be so we could finalize the deal right away. What c hours long back and forth BS that some dealerships do. In the end, he matched where we needed to be so we could finalize the deal right away. What concerns me is the oil leak in a freshly “certified” vehicle, especially when I find the pan bolts not completely installed, or torqued. It did get fixed and the service manager Rick and service adviser team was good to deal with. It would have been nice if they would have given the vehicle a quick wash/vacuum/refueling for our multiple trips for the rental car/loaner car, but that’s the difference between 4 and 5 star customer service I guess. In the end, I’d shop here again for the next Toyota. More
Tom Breeden was exceptional. Deal done over the phone. Communication was great. Delivered to me by Tom and his wife. Awesome deal, people, and experience. Communication was great. Delivered to me by Tom and his wife. Awesome deal, people, and experience. More
Well informed us about every situation from buying or leasing. Very fast service friendly enviornment. It went very smooth i feel as far as the whole process leasing. Very fast service friendly enviornment. It went very smooth i feel as far as the whole process More
I found this vehicle on the internet. Response to my email inquire was quick. Very friendly and accommodating. Vehicle was delivered to my home which was 170 miles from the dealership. There were no sur email inquire was quick. Very friendly and accommodating. Vehicle was delivered to my home which was 170 miles from the dealership. There were no surprises comparing the actual vehicle to the online photos. More
Kent is an outstanding professional and an amazing person. I had the distinct privilege of working with him years ago, and I deeply appreciated his leadership and integrity. person. I had the distinct privilege of working with him years ago, and I deeply appreciated his leadership and integrity. More
I have dealt with Kendall Berg for 30 plus years and he has never steered me wrong. He was able to get me what I was looking for in a RAV4 and I believe it's the best purchase I have ever made. The whole p has never steered me wrong. He was able to get me what I was looking for in a RAV4 and I believe it's the best purchase I have ever made. The whole process from start to finish was very professional and easy. I have recommended Kendall to many of my family and friends and he has taken good care of them too. I consider Kendall part of our family. More