Healey Kia

Horrible sales experience. Seen a car I liked online and contacted them about. Scheduled a test drive for that car. Got a confirmation call 5 hours before test ride. Got to dea Seen a car I liked online and contacted them about. Scheduled a test drive for that car. Got a confirmation call 5 hours before test ride. Got to dealership for my appointment and they sold the car! Tried to sway the blame on me stating they were under the impression I just wanted to test drive any vehicle. Not the one I spoke to them 3 times about. Some nerve. Will never go back and highly do not recommend whatsoever More

Purchased a new Telluride. The experience was quick and easy! Worked with CJ. Couldn’t be happier! The experience was quick and easy! Worked with CJ. Couldn’t be happier! More

Had a great sales experience purchasing our new Telluride. Our sales person Randy Nieves was very informative and made the experience wonderful. Mark McKnight in finance could not have been more he Telluride. Our sales person Randy Nieves was very informative and made the experience wonderful. Mark McKnight in finance could not have been more helpful in explaining everything. More

Service Department is a joke. Schedule an appointment and no one comes to give you up dates about your car. Called regarding my car being towed to the dealership due to engine overheating after this past hur no one comes to give you up dates about your car. Called regarding my car being towed to the dealership due to engine overheating after this past hurricane storm. I had to call to verify if the car made it to the dealership as I wasn’t about ride with the towing company. Lady on the phone was very rude names Karina. Then I called on Monday September 13th to follow up. Was advise my advisor was Damien who was more of NO HELP. Expressed that he spoke to me on Saturday September 11th when I first called about the issue and advise him I did not speak to. I proceed to ask for a follow up about my car which I think as a customer you shouldn’t have to call a location when it’s in their hand. I should have been receive calls from the dealership but that never happened. I will be looking to take my car to another location for service as this one doesn’t seem to care and always have such a nasty tone when speaking to about your concerns as if they didn’t know what they signed up for when the took on the job. I would never recommend this location at all. More

I started out using Carvana … BIG MISTAKE HUGE … total scam stay away!!! I used Healy in the past I don’t know what possessed me to trust Carvana .. after my bad experience I went on line to Healy to see scam stay away!!! I used Healy in the past I don’t know what possessed me to trust Carvana .. after my bad experience I went on line to Healy to see if I would be approved s car loan I was fortunate enough to speak with James Barrett who is kind efficient and knowledgeable. I went in today I sat down with Chrissy sciascia and the process was quick accurate and she was so kind. Each and every department I dealt with today was exceptional .. Everything was explained before requesting signature and the icing on the cake was when my vehicle was ready they had a red carpet and a big red bow!!!! If you are looking for a vehicle , please trust me don’t get caught up with the New car dealership that you do online … go to a company you can trust!!!!!! Thank you again !!!! I appreciate everything you have done for me today !!!!! More

I bought a 2018 Acura MDX about three months ago and it was sold to me as a “Technology Package.” It turns out that it’s not. The oil wasn’t changed and the two back tires were not great but they refused t was sold to me as a “Technology Package.” It turns out that it’s not. The oil wasn’t changed and the two back tires were not great but they refused to change them. They sold me the car for one price and at the Finance Dept, it was $942.00 more. Mark Mcknight told me that since it was the salesman’s mistake(John), he would refund me a check for $942.00 within one to two days. It took about two weeks to get that check and it was $200.00 short! I received a temporary registration because the title wasn’t in yet but they told me it would take one to two weeks for it to arrive. It’s been almost three months and I know that things happen but they didn’t give me a call to keep me updated on my title. My registration has now been expired for four days and I’ve been getting blown off like I’m a nobody because they already got paid for the car. I call Mark McKnight, I call John and I can’t anyone to assist me. I would like to know if I get a summons for an expired registration, is Healey Kia in Newburgh, NY going to go to court and pay my summons. This is ridiculous and I’ve never had a car buying experience like this. This is such bad business and I am highly disappointed with this dealership. I would not recommend anyone to go to this dealership. More

Terrible service, baited me to come in to dealership with fake promises. Arrived to be told they cant do what they promised and tried selling me something else. Worst dealership fake promises. Arrived to be told they cant do what they promised and tried selling me something else. Worst dealership More

Terrible service with terrible aales. They believe in baiting customers to get them through the door. The have 0 empathy and tale 0 accountability for their mistakes. baiting customers to get them through the door. The have 0 empathy and tale 0 accountability for their mistakes. More