Healey Hyundai

Experience Everyone that helped was excellent. Very friendly and accommodating. Taylor and joe went out of there way to help me along with all the managers. Everyone that helped was excellent. Very friendly and accommodating. Taylor and joe went out of there way to help me along with all the managers. More

Great sales person I am extremely happy with my purchase. I would definitely recommend any of my friends and family to come purchase a car or truck from Ruben at Healey I am extremely happy with my purchase. I would definitely recommend any of my friends and family to come purchase a car or truck from Ruben at Healey Hyundai. More

Dissatisfied. Awful customer service. Friendly but unprofessional dealer lacking knowledge of car features and proper business etiquette. I will NEVER arrive close Awful customer service. Friendly but unprofessional dealer lacking knowledge of car features and proper business etiquette. I will NEVER arrive close to closing time again. I went with a good idea of the exact car I wanted, and felt forced to settle for another version of it because they didn't have it on the lot. Staff rushed through the process and made my first car buying experience entirely uncomfortable. The dealer made small talk during my test drive more than he told me about the car. The finance manager was not personable; he rushed through the paperwork, never even offering to go into further detail. The 'insurance girl' was rude; she never even introduced herself, only looked at my paperwork to find the dealer had misplaced a form she needed, ended up taking MY copy promising it back, but never returned it. When calling the insurance, she wrongfully requested a change in policy, and when I politely corrected her, she glared at me and handed me the phone to do her job for her. (I had to explain to the rep I merely had a reference # with a quote since this is my first car purchase and therefore my first policy..) No overview or intro to a service staff member, no review of factory recommended maintenance, no offer to schedule my first service apt., I am still unclear what services are included if any at all. The only features explained to me was the Bluetooth and setting radio favorites upon sending me on my way, and while doing that, another staff member actually threw the building keys to the dealer telling him to close while he was sitting in my new car. The entire interaction with Healey Hyundai was so unsettling I called as soon as I could the Monday after to give feedback and request to reverse the transaction. I was told that this may have been an option had I called later the day of my purchase..(impossible in my case since I was the very last person there.) Manager Phil assured me this cannot be undone because the bank paperwork is immediately sent overnight and in effect the day you sign. Still unhappy, I accepted this then later in the week went to the bank they selected for me, only to discover said bank has no record of me or my loan at all. Very dissatisfied with this experience. More

Prices high Person I delta with was nice, I don't like that someone else shows you the car information instead of the person selling the car. She didn't seem to k Person I delta with was nice, I don't like that someone else shows you the car information instead of the person selling the car. She didn't seem to know the car very well for someone who is telling you about a new vehicle you know nothing about she should have been better trained. The price of the car is expensive and didn't get the best service to match the price. Though Joe is very nice I feel Healy needs to have the sales person tell the customer about the car, and check on how the customer likes the car a few days after the purchase. I feel Joe did what he could do to help me out, just following what Healy does with not showing us the car and following up. More

2016 elantra lease without blue tooth Did not have some features blue tooth and heated seats. Still waiting to hear when heated seats will be installed and hoping to hear about blue toot Did not have some features blue tooth and heated seats. Still waiting to hear when heated seats will be installed and hoping to hear about blue tooth addition. More

Positive First Time Leasing Experience This was my first experience leasing an automobile. Stanley and Taylor were helpful and informative. Both went "the extra mile" to help meet my needs This was my first experience leasing an automobile. Stanley and Taylor were helpful and informative. Both went "the extra mile" to help meet my needs. Although I had only come to the dealership with the intention of merely looking at the autos in stock, I felt the Hyundai Tucson was a perfect fit for me and purchased it that very day with Stanley's help and professional assistance. More

Wonderful Experience Entire Staff was courteous and professional. Sales person was extremely knowledgable. Deep appreciation for entire buying experience. Whole experie Entire Staff was courteous and professional. Sales person was extremely knowledgable. Deep appreciation for entire buying experience. Whole experience was carried out in a very timely manner. Couldn't of went smoother. More

My Review Stanley Garland, my salesman at Healey and the entire Healey staff in Beacon went above and beyond assisting me in the lease of my new vehicle. I was Stanley Garland, my salesman at Healey and the entire Healey staff in Beacon went above and beyond assisting me in the lease of my new vehicle. I was recommended by a family member to go to Healey and I am extremely happy that I went. Everyone at Healey Hyundai was professional, honest and courteous and made me feel comfortable in making my decision to purchase my Santa Fe Sport. More

Very friendly and informational Sales person was very friendly and helpful. Was not forceful,in any way with me. Helpful with my trade in of my vehicle that i purchased from the same Sales person was very friendly and helpful. Was not forceful,in any way with me. Helpful with my trade in of my vehicle that i purchased from the same dealer More

Great dealership Very friendly and worked out a great deal on the car that I wanted and put me in a car that would work the best for me Very friendly and worked out a great deal on the car that I wanted and put me in a car that would work the best for me More