Healey Hyundai

Friendly, courteous and accommodating. Staff was helpful, made us feel comfortable. Sale was the advertised price as I was comfortable with. Staff was helpful, made us feel comfortable. Sale was the advertised price as I was comfortable with. More

2 hours and they drove my car 2 miles for free scheduled maintenance and ny inspection way to go healey maintenance and ny inspection way to go healey More

The prep team here is underpaid and overworked. They do a terrible job. I have bought several cars here. The last two were delivered in terrible shape. Glue on the windows, stains, dirty, what look They do a terrible job. I have bought several cars here. The last two were delivered in terrible shape. Glue on the windows, stains, dirty, what looked like black hair all over the rear seats. Etc . I was told they make the salesman do cleaning afterwards to catch what they miss. Th tats unfair to them and us and didn’t help much. I had to spend hours the next day vacuuming, cleaning the car myself. Had to buy stuff to remove the glue. Very hard time cleaning the windshield. Both front n rear windows still not perfect. As I said before they also don’t value repeat buyers. Just whoever they can make the most off of. This last visit I was told I had to remove my previous review or they would not sell me a car! I also showed them multiple offers I got from other dealers offering me better deals. So after months of trying, they finally told me they would give me a better deal. At this point they no longer had any of the cars I wanted. A Tucson blue, they had previously had 4, one of which was on the lot a while. But refused to negotiate. So they have two inbound they would not let me wait for one of those cars and then after I decided to take instead an ELANTRA hybrid, and then when I arrived and saw the car, I was not prepped at all. They even forgot to put gas in it or do the inspection! I told them since you’re so busy and the car is not up to standards. I’ll just come back on Monday and get it. I was told if you don’t take the car today we’re canceling the deal. This is not how you treat customers. Then the salesman told me to make up for the inconvenience. He would owe me detail and free tank of gas. I agreed. I asked them to put it in the we owe section they refused. Then I think they must of told the salesman he can’t do that because he said he can’t do it now. And hasn’t responded to my texts like he usually does. I would of never taken the car in that condition. I wish I could post pictures. Again my advice to anyone in the area. I have lived in Dutchess county 8 years. Before that I lived in westchester. Take the 30 mins or so and check out dealers in westchester, Kingston, or ct, etc. I haven’t found one dealer in Dutchess I can truly recommend. Most of them have low inventory, and poor prices, etc. and that pre covid too. However Hyundai has a large inventory lately more than most dealers. And they stopped marking up cars so that’s the only positive. More

I had the best buying experience I’ve ever had and the salesman even booked my first service appointment for me. I went into service for my first complimentary service and the entire staff was amazing. I salesman even booked my first service appointment for me. I went into service for my first complimentary service and the entire staff was amazing. I highly recommend Healey Brothers More

I have been to this dealer many times over the years and usually always walked out mad at the terrible games and prices, until I met Teddy. I ended up buying two cars from him over the past few years he is usually always walked out mad at the terrible games and prices, until I met Teddy. I ended up buying two cars from him over the past few years he is a good guy. I’m only recommending this dealership based on him, the fact they haven’t marked up cars during covid usually, and they actually have good inventory usually. However even tho I bought a few cars from them they still always try to low ball me and play games. They recently lost a sale because another dealer was willing to give me a 2500$ better deal. They have no loyalty and care nothing about customers or repeat customers. They rather rip off as many fools as they can they keep loyal customers. Even worse now with covid because they have no incentive to make a deal when someone else will pay more. They have sold me two cars over the past 7 years but lost out on atleast 5-6 other chances to sell me a car. YES I BUY TOO MANY CARS LOL. More

BE WARNED – HEALEY DOES NOT HONOR THE MAINTENANCE PLAN On 9/4/2022, upon paying for an oil change at Healey Hyundai, I was persuaded to purchase Healey’s Blue Premium Maintenance Plan for $377.36. I ha On 9/4/2022, upon paying for an oil change at Healey Hyundai, I was persuaded to purchase Healey’s Blue Premium Maintenance Plan for $377.36. I had, and will have for another three years, a DMV required interlock device in my car. As I stayed there while it was being done (so I could start the car for them when necessary), there was no issue or hiccup in the completion of the oil change. I returned to Healey Hyundai on 12/6/22 for subsequent scheduled oil change and expected to use the Healey Blue Premium Maintenance Plan that I purchased at the previous service appointment, but was instead told that they recently changed their policy in regard to the interlock device and would not honor the maintenance plan I purchased. I was a bit perturbed because I had to use a vacation day to have my car serviced…would have been nice to know this previously, but ok, whatever, sucks for me. I told the service rep that I expected a refund for the unused portion of the $377.36 maintenance plan, which should be at least $227.36 if I estimate the cost of the 9/4/22 oil change at a very generous $150. The two service guys at the desk agreed that I should and would receive a refund. In fact, Tony L. emailed a “Frank Richter” right then while I stood in front of him at 2:34pm on 12/6/22 to request the refund – as, “he is the person who handles this stuff and he will call me about the refund”. I was not given any contact person info with which to follow up. Having not heard from anyone in several days, I called Healey Hyundai today and the kind receptionist informed me that Frank Richter is their HR person????? Why would the service guy email the HR person about my refund?? BECAUSE IT IS A BS HOAX, that’s why. I guarantee you they are planning on keeping my money. This is a huge corporation…they don’t need my $227.36, BUT I DO!! I HOPE SOMEONE CAN BENEFIT FROM MY MISTAKE - DO NOT BUY THE HEALEY HYUNDAI BLUE MAINTENANCE PLAN! More

My experience was very good when I leased a Hyundai from Healey Bros. The time I spent with Mike Mojica was very productive and didn't waste my time. He came up with an offer for the lease that was reasonab Healey Bros. The time I spent with Mike Mojica was very productive and didn't waste my time. He came up with an offer for the lease that was reasonable, even though it was at MSRP. I received a lot of good information and support from the finance manager, Anthony Minervini who went over all the paperwork and answered all my questions. Finally, the car was delivered to me in good clean condition and Justin McCabe helped me through the setup and personalization of the car's options and features. More

Allowed test drive of vehicle even though the trim and color I wanted was not in stock. Brando was friendly, knowledgeable low key and easy to work with. Unfortunately they are charging a "market adjustm color I wanted was not in stock. Brando was friendly, knowledgeable low key and easy to work with. Unfortunately they are charging a "market adjustment" which I don't think is appropriate! More

We did not receive the interior color that we ordered but we’re told if we didn’t take this one could be months to get the right interior, so we excepted it. One option that we bought was not working so we b we’re told if we didn’t take this one could be months to get the right interior, so we excepted it. One option that we bought was not working so we bought it back the day after we bought it and were told that it was fixed, and it was not fixed as we found out halfway home from picking it up. We called them back and they would not give us appointment for two weeks. When the two weeks was up there was no rental car for us so we rescheduled for two weeks later, the earliest appointment, and were still told no loaner was available. After looking up reviews and seeing that I was not the only one with the situation. I called back with a different attitude because I was tired of the runaround and finally received an offer to bring the car in the next morning and there will be a rental car waiting for us. This was done by Ed, in the service department, he seems a lot more committed than the rest of the staff. I will let you know if tomorrow pans out. More

I brought the family 2022 Hyundai Tucson with 1800 miles to Healey Hyundai being that the check engine light came on. The car was purchased a few months ago with every warranty possible. The service manager to Healey Hyundai being that the check engine light came on. The car was purchased a few months ago with every warranty possible. The service manager advised me that I would have to authorize a $150 diagnostic test in order for them to check the check engine light. It was explained to me that if the check engine light was covered under warranty I would not have to pay the $150 but if it was not covered under warranty I would have to pay the $150. I asked for examples of how a check engine light could not be covered under warranty and some elaborate examples were provided. The most frustrating part of this interaction was knowing how much money was spent on this new car and the additional warranty programs that were purchased with it. We have always been repeat Healey Hyundai customers. This may no longer be the case going forward. More