
Healey Hyundai
Beacon , NY
Filter Reviews by Keyword
By Type
Showing 596 reviews
Healey hyundai is trying to help us with a recall. Phil the manager is helping us. Hopefully he can as Hyundai keeps passing the buck. On our 3rd 12 volt battery and Hyundai is doing nothing. Just was Phil the manager is helping us. Hopefully he can as Hyundai keeps passing the buck. On our 3rd 12 volt battery and Hyundai is doing nothing. Just wasting time. Hopefully Healey Hyundai will get it done. More
Working with Service manager to see where the issue with Hyundai will go with recall. On our 3rd 12 volt battery in 2.5 years. Hopefully Healey Hyundai can help us. Hyundai will go with recall. On our 3rd 12 volt battery in 2.5 years. Hopefully Healey Hyundai can help us. More
THIS DEALERSHIPS SERVICE MANAGER IS A CROOK & ABSOLUTELY NEEDS TO BE FIRED. I HAD THE SAME EXPERIENCE AS THE July 26, 2024 REVIEWERS. BROUGHT MYHYUNDAI IN FOR A RECALL & TOLD THE SERVICE MANAGER THE STEERIN NEEDS TO BE FIRED. I HAD THE SAME EXPERIENCE AS THE July 26, 2024 REVIEWERS. BROUGHT MYHYUNDAI IN FOR A RECALL & TOLD THE SERVICE MANAGER THE STEERING COUPLER IS GOING. REALLY SHOULD HAVE BEEN IN A RECALL, FAR TOO MANY HYUNDAIS HAVE THIS PROBLEM BECAUSE IT IS A CHEAP PLASTIC COULER. NONE THE LESS, HE SAYS HE CAN CHECK IT FOR $300, I DECLINED THAT THIEFS OFFER. THEN I GET MY CAR BACK & THE COUPLER NOISE NOW IS SO xxxx LOUD, I HAVE 100% NO DOUBT HE TURNED MY STEERING WHEEL AS HARD AS HE COULD ENTIRELY TO THE LEFT OR RIGHT, WHICH NOW SERIOUSLY CRACKED THE COUPLER.THIS IS THE TRUTH! PLEASE PAY CLOSE ATTENTION TO ALL THE NEGATIVE FEEDBACK HERE. I AM NOT A DISGRUNTLED HYUNDAI OWNER, I HATE THIEVES & THIS DEALERS SERVICE DEPT. HAS A CROOK RUNNING THE DEPARTMENT. I AM SIMPLY 100% AGAINST THIS DEALERSHIP & BECAUSE OF THIS CROOKED SERVICE MANAGER, NOT ONLY WILL I NEVER GO TO THIS DEALERSHIP FOR ANYTHING, BUT WILL NEVER BUY ANOTHER HYUNDAI EVER !! PLEASE PAY ATTENTION TO ALL THE NEGATIVE REVIEWS & AVOID THIS DEALERSHIP AT A CO$T !! WEALL CAN'T BE WRONG. THIS DEALERSHIP IS ALL WRONG !! More
Don’t do it…! Regardless of what you need done a dealership is know by their service department. I recently brought my vehicle there for Recalls. I received a call Regardless of what you need done a dealership is know by their service department. I recently brought my vehicle there for Recalls. I received a call that several items needed to be fixed which my mechanic says they did not! When I picked up the vehicle, I immediately noticed a strange sound coming from under the left front area. I drive this vehicle four hours a day and I know every sound it makes. This is not one of them. My vehicle was not making this sound when I dropped it off. After picking it up I immediately knew something was wrong! It was so loud and obvious. What a scam! You can’t tell me you didn’t do anything just because the recalls were not in that area. When I left it there from driving it two hours there was no sound and now it is horrible…! Don’t do it! More
They severely lack customer service skills. I tried calling MULTIPLE times regarding a large trim piece that came off my 2024 tucson while traveling, put on hold multiple times, given a fake em I tried calling MULTIPLE times regarding a large trim piece that came off my 2024 tucson while traveling, put on hold multiple times, given a fake email address to send the pictures (when I called to follow up I'm told there is nobody there by that name) Get back in town, go to service, 5 people at the counter NOT ONE acknowledges me...finally get help, then service manager tells me he is TOO busy to talk with me??!!! He needs to have a conversation about CUSTOMER SERVICE and their lack of it. (FYI at my first service they tried telling me I needed an alignment...went someplace else and they showed me on the computer that it was NOT needed). More
We arrive- no one greet us, long wait, there over 2 hours, poor prices, long process- nice building - good snacks, good inventory. But cannot get good deal- other Hyundai offfer better prices. hours, poor prices, long process- nice building - good snacks, good inventory. But cannot get good deal- other Hyundai offfer better prices. More
My first time visiting the new location. There was no one there to greet you, took me awhile to find a person. Also parking at this MUCH LARGER new location is worse then the old one! So i There was no one there to greet you, took me awhile to find a person. Also parking at this MUCH LARGER new location is worse then the old one! So i tell the salesman why I am there he says they will appraise my car and he will get me one to test drive. He then was bouncing around doing other things, finally brings the car out tells me to look at it and he will be back. So i never get to drive the car. He eventually comes back and has a bit of an attiude giving me a very bad price which didnt even include the rebate and a very low price for my trade. I have bought 3 cars from these guys in the past never seen this kid before. He acts like he a boss and tells me thats the final price etc etc. EVERY TIME I GO THERE THEY TREAT ME LIKE A NEW CUSTOMER WITH THE LOW BALL OFFER ETC BUT USUALLY EVENTUALLY GO UP. THIS TIME WAS WORSE BY FAR AND MANAGER DIDNT EVEN COME OVER LIKE USUAL. Nicer Building and Location = worse service? More