
Healey Hyundai
Beacon , NY
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I have submitted many reviews being a long time Hyundai buyer/ leaser. .I am doing it again to compliment and give many accolades to another fantastic salesman, business MGR. who is a such a great asset to buyer/ leaser. .I am doing it again to compliment and give many accolades to another fantastic salesman, business MGR. who is a such a great asset to the HEALEY work force...His name Is 'Chris Morales'.. What a sweet, sensitive, humorous, considerate, man he was helping a Sr. Citizen decide on what her options were for buying/ leasing a newer car...After much anxiety/ agonizing thoughts of what to decide, he explained everything to me with such respect & detail leading me to decide alone which was the best option for me.. I sincerely thank him for all he did for me & am asking the Mgt. team to somehow reward him in someway by acknowledging his great work ethics and business skills... This business transaction translated into a cohesive relationship between us and his expertise helped me to decide what to do.. Many Kudos to you CHRIS for you helping a LIL ole Sr. Citizen... :-).. All the other Team @ Healey's were great too. More
I have bought many cars from many dealers and Healy Hyundai was one of the best. Very honest unlike many dealers I have encountered! I would recommend them highly. I live out of state and they did have Hyundai was one of the best. Very honest unlike many dealers I have encountered! I would recommend them highly. I live out of state and they did have some issues with NJ Motor Vehicle getting my plates. They kept me informed and I could not ask for anything more. Great dealer. More
Diego was great! He answered all of my questions when I purchased my new car, and followed up afterwards. I am very satisfied with the dealership. He answered all of my questions when I purchased my new car, and followed up afterwards. I am very satisfied with the dealership. More
Healey hyundai is trying to help us with a recall. Phil the manager is helping us. Hopefully he can as Hyundai keeps passing the buck. On our 3rd 12 volt battery and Hyundai is doing nothing. Just was Phil the manager is helping us. Hopefully he can as Hyundai keeps passing the buck. On our 3rd 12 volt battery and Hyundai is doing nothing. Just wasting time. Hopefully Healey Hyundai will get it done. More
THIS DEALERSHIPS SERVICE MANAGER IS A CROOK & ABSOLUTELY NEEDS TO BE FIRED. I HAD THE SAME EXPERIENCE AS THE July 26, 2024 REVIEWERS. BROUGHT MYHYUNDAI IN FOR A RECALL & TOLD THE SERVICE MANAGER THE STEERIN NEEDS TO BE FIRED. I HAD THE SAME EXPERIENCE AS THE July 26, 2024 REVIEWERS. BROUGHT MYHYUNDAI IN FOR A RECALL & TOLD THE SERVICE MANAGER THE STEERING COUPLER IS GOING. REALLY SHOULD HAVE BEEN IN A RECALL, FAR TOO MANY HYUNDAIS HAVE THIS PROBLEM BECAUSE IT IS A CHEAP PLASTIC COULER. NONE THE LESS, HE SAYS HE CAN CHECK IT FOR $300, I DECLINED THAT THIEFS OFFER. THEN I GET MY CAR BACK & THE COUPLER NOISE NOW IS SO xxxx LOUD, I HAVE 100% NO DOUBT HE TURNED MY STEERING WHEEL AS HARD AS HE COULD ENTIRELY TO THE LEFT OR RIGHT, WHICH NOW SERIOUSLY CRACKED THE COUPLER.THIS IS THE TRUTH! PLEASE PAY CLOSE ATTENTION TO ALL THE NEGATIVE FEEDBACK HERE. I AM NOT A DISGRUNTLED HYUNDAI OWNER, I HATE THIEVES & THIS DEALERS SERVICE DEPT. HAS A CROOK RUNNING THE DEPARTMENT. I AM SIMPLY 100% AGAINST THIS DEALERSHIP & BECAUSE OF THIS CROOKED SERVICE MANAGER, NOT ONLY WILL I NEVER GO TO THIS DEALERSHIP FOR ANYTHING, BUT WILL NEVER BUY ANOTHER HYUNDAI EVER !! PLEASE PAY ATTENTION TO ALL THE NEGATIVE REVIEWS & AVOID THIS DEALERSHIP AT A CO$T !! WEALL CAN'T BE WRONG. THIS DEALERSHIP IS ALL WRONG !! More
Don’t do it…! Regardless of what you need done a dealership is know by their service department. I recently brought my vehicle there for Recalls. I received a call Regardless of what you need done a dealership is know by their service department. I recently brought my vehicle there for Recalls. I received a call that several items needed to be fixed which my mechanic says they did not! When I picked up the vehicle, I immediately noticed a strange sound coming from under the left front area. I drive this vehicle four hours a day and I know every sound it makes. This is not one of them. My vehicle was not making this sound when I dropped it off. After picking it up I immediately knew something was wrong! It was so loud and obvious. What a scam! You can’t tell me you didn’t do anything just because the recalls were not in that area. When I left it there from driving it two hours there was no sound and now it is horrible…! Don’t do it! More
They severely lack customer service skills. I tried calling MULTIPLE times regarding a large trim piece that came off my 2024 tucson while traveling, put on hold multiple times, given a fake em I tried calling MULTIPLE times regarding a large trim piece that came off my 2024 tucson while traveling, put on hold multiple times, given a fake email address to send the pictures (when I called to follow up I'm told there is nobody there by that name) Get back in town, go to service, 5 people at the counter NOT ONE acknowledges me...finally get help, then service manager tells me he is TOO busy to talk with me??!!! He needs to have a conversation about CUSTOMER SERVICE and their lack of it. (FYI at my first service they tried telling me I needed an alignment...went someplace else and they showed me on the computer that it was NOT needed). More