Healey Brothers Ford

good experience the sale dept. was great would recommend them to anyone looking to buy a new car brian sheedy helped me on 2 occasions after the sale good staff the sale dept. was great would recommend them to anyone looking to buy a new car brian sheedy helped me on 2 occasions after the sale good staff More

great service Did the service I came in for showed me my air filter was dirty and the nail in my tire. Took care of it all at a low price. Did the service I came in for showed me my air filter was dirty and the nail in my tire. Took care of it all at a low price. More

Far away from home in Florida with engine trouble Our family of 8 traveled in our Ford Excursion from Orlando to Poughkeepsie to drop our daughter off at college, and to our dismay, the engine died an Our family of 8 traveled in our Ford Excursion from Orlando to Poughkeepsie to drop our daughter off at college, and to our dismay, the engine died and we were stuck. We didn’t know a soul that far away from home, and frankly, we were skeptical. We had our car towed to Friendly Ford and spoke over the phone, first with Victoria, and then Bob the Tech and Matt in Service. They assured us that they would do their best to get us back on the road as quickly as possible. It was touch and go for awhile with regards to what was wrong with our engine, but at the end of the day, Bob came through for us, found the issue was a broken spring, and got us back on the road home. The communication throughout our ordeal was excellent, and even reassuring. “Friendly” is a very fitting name for this crew in Poughkeepsie. I’m writing this review from my kitchen table in Orlando, Florida, which wouldn’t have been possible without Bob, Matt, and Victoria. Thank you team! Sincerely, the Brown family. More

Service Always professional service when I bring my vehicle in for service I usually work with Tom and he has always been very professional and always follows Always professional service when I bring my vehicle in for service I usually work with Tom and he has always been very professional and always follows up with a phone call More

Great job friendly ford They were so good at friendly Ford I actually bought two cars at once from them ... service was awesome and I got great deals on both of my cars. I w They were so good at friendly Ford I actually bought two cars at once from them ... service was awesome and I got great deals on both of my cars. I will definitely be back again !!! More

Very satisfied! This was the first time I used the dealership for service although I did buy the car there. The customer service (Matt) was efficient and courteous. This was the first time I used the dealership for service although I did buy the car there. The customer service (Matt) was efficient and courteous. As promised Matt called me with information regarding what my car needed and what my warranty would cover. Matt made suggestions about combining repairs which resulted in lower labor costs. The car was ready by the end of the day and pick up was a breeze. The person who helped me check out was also professional and courteous but I did not get his name. I had requested a loaner and Sharon (I think) was helpful with that. I was in and out and at work on time. A pleasant experience all around. More

Great Customer Service Mr. Bernicker and Mr. Rosier were both very helpful. They satisfied my needs and I cannot thank them enough. This is a wonderful dealership. Highly re Mr. Bernicker and Mr. Rosier were both very helpful. They satisfied my needs and I cannot thank them enough. This is a wonderful dealership. Highly recommended. More

They Follow Through on Their Promises I recently received a Safety Recall Notice from Ford Corporate regarding my Tacata airbag. The company is offering to cover the cost of a rental vehic I recently received a Safety Recall Notice from Ford Corporate regarding my Tacata airbag. The company is offering to cover the cost of a rental vehicle until the replacement parts become available. I was told to contact my local deadlership, Friendly Ford. Both Mr. Bernicker and the Service Manager, Keith Rosier helped to make this happen and eased my concerns. I thoroughly recommend this dealership. More