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Headquarter Toyota
Hialeah, FL
147 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 147 reviews
January 13, 2022
the pretty bad costumer service in the service area, PLEASE DONT USE THIS PLACE TO MAKE A SERVICE (OIL CHANGE AND NOTHING ELSE, THEY ARE NOT GOOD RIGHT THERE) in this place the costumer is not right, it PLEASE DONT USE THIS PLACE TO MAKE A SERVICE (OIL CHANGE AND NOTHING ELSE, THEY ARE NOT GOOD RIGHT THERE) in this place the costumer is not right, it is only to make money, not to take care the customer problems. I was there last Saturday Jan 8 2022, the service advisor 21000 HERY ALEMAN, I have no knowledge about customer service, bad temper, bad attitude with customers, please if you read this DO NOT USE TOYOTA HEADQUARTERS AT ALL, More
by leoalvarez377
Employees Worked With
Hery Aleman
January 01, 2022
Ayer fui al dealer para hacer mantenimiento al carro de mi cuñada y como tengo Toyota yo también quise aprovechar la visita y averigüé para cambiar el mío que es un Corola sport, la atención del vendedor L mi cuñada y como tengo Toyota yo también quise aprovechar la visita y averigüé para cambiar el mío que es un Corola sport, la atención del vendedor Lázaro muy buena pero a la hora de negociar, nada, nunca vieron mi carro que dicho sea de paso solo tenia 3600 millas y el muchacho del counter solo podía ponerme a pagar 100 dólares mas de letra para poder cambiarlo, no hubo ningún interés de venta ni de no perder un cliente desde 2018 y sin fallo en ningun pago, si tengo experiencias negativas, crees que voy a recomendar Toyota a alguien, dije que me iba y tampoco ninguna gestión, simplemente era mejor dejarme ir. Salí totalmente decepcionado. More
by rodriguezorlyandorqui
Employees Worked With
Lázaro
December 10, 2021
Very pleased with the service I received at this dealer. I'd recommend them for sure. Juan Gomez was very professional and gave me the best customer service. Thanks. I'd recommend them for sure. Juan Gomez was very professional and gave me the best customer service. Thanks. More
by Raul
Employees Worked With
Juan Gomez
November 28, 2021
I wasn't so sure to visit this dealer, but I would say that this was one of my best experiences buying a car. Outstanding customer service from Juan Gomez. I appreciate it very much. that this was one of my best experiences buying a car. Outstanding customer service from Juan Gomez. I appreciate it very much. More
by Ozzy
Employees Worked With
Juan Gomez
November 27, 2021
Nuestra experiencia ha sido mala..Fuimos por cambio de Nuestra experiencia ha sido mala.. Fuimos por cambio de aceite y nos chocaron el carro dentro.. Como teniamos garantia fuimos a dar mantenimiento y Nuestra experiencia ha sido mala.. Fuimos por cambio de aceite y nos chocaron el carro dentro.. Como teniamos garantia fuimos a dar mantenimiento y resulto: gomas con problemas, etc.. Un carro nuevo, de 1 año Mala suerte?? Mal servicio?? More
by rebefleites
Employees Worked With
Cindy Rosado
November 26, 2021
Gracias a una amiga, visite este dealer. La verdad aprecio mucho cuando recibo un buen servicio. Por eso mi review 5 estrellas. Gracias a Juan Gomez y Diego Rozados por su ayuda. Estoy feliz con mi ca aprecio mucho cuando recibo un buen servicio. Por eso mi review 5 estrellas. Gracias a Juan Gomez y Diego Rozados por su ayuda. Estoy feliz con mi carro nuevo. More
by Rosy
Employees Worked With
Juan Gomez, Diego Rozados
