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Headquarter Nissan
Columbus, GA
459 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 459 reviews
September 05, 2022
Had appointment for 8:30 and had requested oil change and rotation plus the outstanding recalls which I was told would be taken care of but was also told the water sloshing sound in the front might take 1 to rotation plus the outstanding recalls which I was told would be taken care of but was also told the water sloshing sound in the front might take 1 to 3 days to diagnosis so I declined. After lunch I tried no less than 10 times to reach anybody on the phone and even left a message for the service manager to call but heard nothing. Finally I had ti ride to the dealership to find out in person the status. Not even touched and also found out the recall fix wasn’t available. I would have expected service to at try to get my truck done but I feel that I f I had not come the dealership they would not have touched it left me without a way home. 9 hours for an oil change that was scheduled early in the morning give me a break. More
by Rickgilbert0562
Employees Worked With
Tim Fair
September 04, 2022
Our salesperson, Tim Fair, was very knowledgeable and helpful. He made our buying experience easy and enjoyable. I would recommend Headquarter Nissan. helpful. He made our buying experience easy and enjoyable. I would recommend Headquarter Nissan. More
by don.harbuck
Employees Worked With
Tim Fair
September 01, 2022
Go see Dale Williams. He is very polite and helpful! I wish there was just someway to shorten the process. My 3rd vehicle from headquarters! Thanks He is very polite and helpful! I wish there was just someway to shorten the process. My 3rd vehicle from headquarters! Thanks More
by john.robbins
Employees Worked With
Dale Williams
August 12, 2022
Had a great customer service day today! Went to have my micro cabinet filter change and was out of there in no time! This what I call service! Thank you Went to have my micro cabinet filter change and was out of there in no time! This what I call service! Thank you More
by Dot meadows 1965
Employees Worked With
John
August 09, 2022
Dale Williams & Chris were excellent! Need more like them. District Mgr was on his toes and gave us a warm welcome. My dad is very pleased! Thanks to all of them! Joseph Mesa purchased 20 Need more like them. District Mgr was on his toes and gave us a warm welcome. My dad is very pleased! Thanks to all of them! Joseph Mesa purchased 2022 Frontier SV, paid in full and got the sale his way. Frankie needs better customer service training! More
by cmperez49
Employees Worked With
Dale Williams 5 stars, Frankie Elliston
August 03, 2022
“Allie” is a great asset to the service department. She provided frequent updates on my vehicle. Her warm smile and kind words made me feel confident my vehicle was getting the best care anywhere. I She provided frequent updates on my vehicle. Her warm smile and kind words made me feel confident my vehicle was getting the best care anywhere. I thank you and all the staff for a job well done. Watson More
by p.letta
Employees Worked With
Allie in service department, and others
July 30, 2022
I bought a 2022 Nissan Rogue today and I absolutely love it!!! Thank you Jamie for making this dream come true happen! This is our 8th car purchase from Nissan Headquarters in Columbus and I will only go to it!!! Thank you Jamie for making this dream come true happen! This is our 8th car purchase from Nissan Headquarters in Columbus and I will only go to them from now on. We have had wonderful experiences every time!! Thank you so much!! More
by Tracycomer29
Employees Worked With
Jamie Crowder
