
Headquarter Nissan
Columbus, GA
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My first experience with Nissan in Columbus, GA was excellent. I needed to go out of town and unexpectedly had trouble with my new Armada. Mark was excellent. He and the rental team made the process ea excellent. I needed to go out of town and unexpectedly had trouble with my new Armada. Mark was excellent. He and the rental team made the process easy and helped me get to my out of town appointment. I am very pleased. More
From the time I pulled in the SERVICE CENTER my experience was the best I have ever received, I was extremely impressed I was constantly updated on the progress until completed and the service TE experience was the best I have ever received, I was extremely impressed I was constantly updated on the progress until completed and the service TEAM all were smiling, engaging and pleasing More
My vehicle was serviced here and the serviceman was very kind. He provided exceptional service and informed me of any delays throughout the day. He even offered us a shuttle ride back to our home while we w kind. He provided exceptional service and informed me of any delays throughout the day. He even offered us a shuttle ride back to our home while we waited. Car controls were fixed and everything seems to work well. He was nice to work with; great experience. I would definitely have my car serviced here again. More
I called an asked for an appointment and was told that us with free oil changes for live could only come in on Friday's. This is hard for those of us who are full time employees. I was told to call again o with free oil changes for live could only come in on Friday's. This is hard for those of us who are full time employees. I was told to call again on Saturday and see if there were any openings. When I called Saturday I was told an oil change would cost me $20.00 After talking to the service department I was allowed to bring my car in on Sat afternoon to get my oil changed for free. I think this is a policy that needs to be relooked. Customer service is one of the main reasons I purchased my SUV from Headquarters Nissan. Please reconsider your policy and notify customers of future changes. The service I received on Sat was outstanding. I appreciate the service department for being so willing to work with me. Susan Sample More
I recently got an oil change and my service rep marquello Thomas was amazing. I was assisted in a timely manner. Normally when i get an oil change i would wait at least an hour but on 10/27/20 my wait time w Thomas was amazing. I was assisted in a timely manner. Normally when i get an oil change i would wait at least an hour but on 10/27/20 my wait time was 30 minutes if not shorter. I also explained to him that i needed my AC cabin filters needed to be changed. He took care of that as well. He also advised me that i should rotate my tires since they were pretty bad. He also advised me that i may have to get some struts he notice it when i took my car to the back. Very knowledgeable and also took time to answer my questions i had about my rotors. He wasn’t in a rush. Gabe me information about prices. One of my greasy experience while receiving an oil change. More
I recently purchased a maxima from Headquarters Nissan . The salesman Terry Browning was very helpful and offered excellent customer service! Ian very pleased with everything The salesman Terry Browning was very helpful and offered excellent customer service! Ian very pleased with everything More
Ever since we purchased our vehicle we have nothing than good service! Thank you Nissan for taking care off our vehicle ! Service department is fantastic good service! Thank you Nissan for taking care off our vehicle ! Service department is fantastic More
Had great customer service for time we was there. Awesome friendly staff.. we have bought several cars there as well . Great experience each time .sales and management are also very nice they speak to everyo friendly staff.. we have bought several cars there as well . Great experience each time .sales and management are also very nice they speak to everyone there. More