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Headquarter Hyundai Genesis - Service Center
Sanford, FL
41 Reviews
41 Reviews of Headquarter Hyundai Genesis - Service Center
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December 10, 2019
Awesome Service Experience Best experience we've ever had with a dealership. Courtney, our service adviser, was fantastic. From the moment we met her, we knew she was a sincer Best experience we've ever had with a dealership. Courtney, our service adviser, was fantastic. From the moment we met her, we knew she was a sincere, caring, knowledgeable professional and were very comfortable leaving the car with her. She called us every day with updates and status of the repair. There were no surprises except to find out that the bill was $50 less than she quoted us. How often does that happen? We would recommend this dealership to anyone. More
by garyk
Employees Worked With
Courtney Tracey
November 17, 2019
Great service! I would recommend this dealership to anyone. Everyone is nice and very helpful. Tony is knowledgeable and friendly. Shawn is also knowledgeable and s I would recommend this dealership to anyone. Everyone is nice and very helpful. Tony is knowledgeable and friendly. Shawn is also knowledgeable and super friendly. More
by Tinkjr
October 25, 2019
Spectacular Tony approached me prior to checking in with a very welcoming attitude, made me feel right at home. Went over some paperwork and viewing of another ve Tony approached me prior to checking in with a very welcoming attitude, made me feel right at home. Went over some paperwork and viewing of another vehicle. Great overall customer service!! Highly recommend. More
by Katelyn Knott
Employees Worked With
October 10, 2019
Fantastic Thank you for the outstanding Service Shuttle Driver Joe. Kind and very courteous. Also to my Advisor G. Montero. Love the new building, food cente Thank you for the outstanding Service Shuttle Driver Joe. Kind and very courteous. Also to my Advisor G. Montero. Love the new building, food center, etc More
by Betty N.
Employees Worked With
Guido "G" Montero
April 10, 2019
Thanks Dave When the mechanics got it wrong Dave you made it right thanks for listening and getting to the bottom of the situation you are what customer service a When the mechanics got it wrong Dave you made it right thanks for listening and getting to the bottom of the situation you are what customer service and supervision is all about thanks again. Mr. and Mrs. Crumity More
by Bbqman
Employees Worked With
April 02, 2019
Service Department Takes Forever and Aggressive Sales Tactic Service department NEVER has working WIFI even though they take forever to get your car work done. Sales Manager very aggressive when going through t Service department NEVER has working WIFI even though they take forever to get your car work done. Sales Manager very aggressive when going through the car buying process. When I asked about the WIFI they acted like they didn't care. They had me scheduled for the wrong day to get paint done. I had to call three times to find out when the paint guy was actually going to be there and got wrong info each time.... Got a software update recall notice and was told when I got there with an appointment that it was going to take hours to be resolved. So much for appointments I guess.... They've really gone down hill over the last few years... More
by scott2024
Employees Worked With
Chris Sweet
February 13, 2019
Mr. Young is the best! Mr. Young is professional, knowledgeable, honest and a wonderful asset to the service department. I love dealing with him. I highly recommend him! The Mr. Young is professional, knowledgeable, honest and a wonderful asset to the service department. I love dealing with him. I highly recommend him! The service department personnel are helpful and courteous and the waiting room is quite comfortable. More
by LaurieP
June 26, 2018
Great experience - no pressure Went in for oil change and to get quotes on brakes. While waiting in customer lounge was politely approached to inquire if I would be interested in u Went in for oil change and to get quotes on brakes. While waiting in customer lounge was politely approached to inquire if I would be interested in upgrading my car. Sho nuf! Was given to Chris to discuss my needs, loan requirements and budget limits. Initial offer was more than fair but out of my reach - still upside down on my car. Little give n take on both sides. Left with brand new 2 yo car! Never felt pressured and enjoyed chatting with Chris and Eddie. More
by Lainey
April 14, 2018
Buying Hubby a Surprise New Car Went for a service & got a new car for my hubby. Nick Natole is a superior salesman! All those who helped in the process was professional, efficient a Went for a service & got a new car for my hubby. Nick Natole is a superior salesman! All those who helped in the process was professional, efficient and I had no hassle. Quick and prompt processing! Perfect for this no nonsense girl! More
by ET66405
Employees Worked With
Other Employees :
Nick Natole, Chris Sweet, Guido "G" Montero, Trent Larson
March 27, 2018
Service on my 2017 Hyundai Sonata I have owned the Sonata for one year now and have had excellent service from both the vehicle and the dealership. Chris Sweet is a very professional I have owned the Sonata for one year now and have had excellent service from both the vehicle and the dealership. Chris Sweet is a very professional Service Representative for Headquarter Hyundai More
by Sonata
Employees Worked With
William Wolf, Chris Sweet
