Headquarter Hyundai Genesis

My wife 3 year old daughter and I came in wanting a new vehicle but not really expecting to get one. Robert came over and spoke to us like regular people, not prospective customers. There was no pressur vehicle but not really expecting to get one. Robert came over and spoke to us like regular people, not prospective customers. There was no pressure at all, he didn't try to up sell us and listened to us as we voiced our concerns about purchasing our first new car. We had a horrible experience with Bob Dance Dodge and were a little gun shy about purchasing again. Robert eased our fears and kept us informed throughout the entire process. I would recommend this dealership to anyone, even if you had prior bad experiences in the past Headquarter Hyundai will ease your tension and do what ever they can to get you into the car you want. Thanks again, William and Jennifer Fawcett More

Was looking for a used car. I had been to several dealerships. I had almost given up hope. I am so glad I went to Headquarter Hyundai. I walked out with a new car, at a better price than any of the o dealerships. I had almost given up hope. I am so glad I went to Headquarter Hyundai. I walked out with a new car, at a better price than any of the other dealerships' used prices. Will and Ryan went above and beyond to help me! More

I had the best experience with Saleman Ryan King. I've bought 2 cars from him. He is a very real honest Saleman unlike so many others. He has the best personality, if I ever need anything he told me I've bought 2 cars from him. He is a very real honest Saleman unlike so many others. He has the best personality, if I ever need anything he told me to contact him at anytime. I would refer him to anyone the nearest difference for me is he has been very honest from the beginning till the end of the sale. Thank you again Ryan for your great customer service skills and for making my buying experience a great one! More

The experience was outstanding. Captain Dave is one of the best salesmen I have ever worked with. He was detailed in his presentation of the facts; exhibited a great deal of patience with our many questio the best salesmen I have ever worked with. He was detailed in his presentation of the facts; exhibited a great deal of patience with our many questions and his review of car details on delivery was outstanding. Also, John worked well with us in providing financial info and flexibility with the final price. Thanks again for an excellent experience........car is great product too More

Captain Dave Rogers was our salesperson and he was "Great". We had some difficulty with the paperwork. The initial interest rate, tag transfer and a couple of other items were wrong and would have co "Great". We had some difficulty with the paperwork. The initial interest rate, tag transfer and a couple of other items were wrong and would have cost us a good bit if my wife had not scrutinized the paperwork after we returned home. This required a second trip to the dealership but all was straightened out. My wife likes the Elantra GT very much. Again Capt . Dave was "Great". More

The thought of going to a car dealership is nauseating. The thought of going to a car dealership is nauseating. Past experiences have led me to believe all of the well known horror stories. To my great The thought of going to a car dealership is nauseating. Past experiences have led me to believe all of the well known horror stories. To my great relief none of them were true regarding Headquarter Hyundai. Robert Duran provided excellent service. He was friendly, knowledgeable and fair. My overall experience was pleasant. I got a great car for a good price and I am quite pleased. Robert, Thank You, I will recommend you and I hope you're around to help me with my next auto purchase. Sincerely, Robert Spitler More

Robert just moved to Florida, he is friendly, professional and most important he value his customers before and after the sale. I had a very satisfying experience that surpassed my expectations. professional and most important he value his customers before and after the sale. I had a very satisfying experience that surpassed my expectations. I love my 2013 Sonata it has a lot of features, is extremely elegant and rides smooth. Everyone at the dealership was very friendly and helpful and we highly recommend this dealership to anyone More

I can't say enough good things about Headquarters Hyundai! Absolute great experience from start to finish! From the sales staff to the General Sales manager! They were simply the best! I have been lo Hyundai! Absolute great experience from start to finish! From the sales staff to the General Sales manager! They were simply the best! I have been looking for a new car for the past two weeks and had visited numerous dealerships only to walk away disappointed and angry at the whole car buying experience! Then one last effort I stopped in at Headquarters Hyundai, and wow was I surprised at the difference! I knew from the moment I was greeted by the first employee that I was going to be leaving in a new car! My salesman, Ryan King was simply the best! Honest, straight forward and very customer oriented! It must have been a 105 degrees that day and he, sweat and all, kept working hard to make sure I was completely satisfied! Make sure and ask for him when you arrive! My biggest shock was the general sales manager, you know the one who is in the other room behind glass working the numbers that are never in your favor? He actually not only came out and talked to me, but he invited back behind the glass to talk to me!!! When does that ever happen?! He just didn't talk numbers either, but he engaged me in personal conversation and actually talked to me as a person too. Make sure you meet him too! Joe is his name! A great guy! I went back later that evening to complete the deal and it ran really late do to only one closer (one went home sick) and all they did was apologize and even offered me another full tank fill up for my trouble! They gave me the deal that I was trying to get for two weeks at numerous dealerships with zero luck at all! I recommend them to anyone searching for a new or used vehicle! A class act from start to finish, and I never say that about a dealership...trust me! More

I visited Hyundai to have my car serviced on a Saturday afternoon. Chris Sweet assisted me with getting everything set up and helping me with the correct coupons to use. He is very organized and led me t afternoon. Chris Sweet assisted me with getting everything set up and helping me with the correct coupons to use. He is very organized and led me through the process and respected my time. He even gave me an estimate of how long it would take for my vehicle to be ready and it was pretty much right on the dot! I really appreciate HQ Hyundai and my experience with Mr. Sweet. I believe the most important thing to me is that I was provided very excellent customer service and Mr. Sweet's whole attitude was very positive. I appreciate being greeted by a smile and by someone that seems to enjoy what they do. I would say that Chris is a very invaluable employee! More

After finding the perfect car for us online, we drove all the way from Tampa to Sanford to take advantage of the great internet price. I personally hate car shopping because I always feel like I'm given the the way from Tampa to Sanford to take advantage of the great internet price. I personally hate car shopping because I always feel like I'm given the "run around" when the salesmen see a lady walking in the door. Well, that wasn't the case here! I was amazed by how sincerely friendly and helpful the whole team was, but our salesman Robert Duran was especially helpful. Robert happily answered all our questions, let us snoop around every inch of the vehicle, and went out of his way to get us in and out of the dealership in just under our targeted 3 hour window. I've never gotten out of a dealership in 3 hours!!!! To top it off he took the vehicle back to detailing twice to get every little nook and cranny cleaned and even made sure the tank had enough gas to get us back home and then-some. And here's the ultimate compliment.......my mother was amazed at the great price on this gorgeous vehicle!!! We've definitely got Robert's card filed away for the next time we are ready to purchase a vehicle. More