
Headquarter Hyundai Genesis
Sanford, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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What a delight! Your dealership offered and provided to us the vehicle that met all our "personal qualifications", and then some. The salesman was extremely helpful. Your dealership offered and provided to us the vehicle that met all our "personal qualifications", and then some. The salesman was extremely helpful. He spent several hours after or before work, making sure that we understood all the "bells and whistles" of this limited edition, discussing maintenance and care techniques, finding just the right color (for my wife) and comfort, and "get up and go" to make me happy. I would recommend your Hundai dealership to anyone looking for a new car, and especially tell them to look for "Cisco". He is so personable and friendly, that he puts you right at ease, and answers any and all questions you can think of....even some you didn't think to ask. It was a wonderful experience. We love our new Sonata ! More
Great! Really easy, Joel waited until we were ready to buy rather than pushing, no pressure and no chasing. Will be back for another car next year. Really easy, Joel waited until we were ready to buy rather than pushing, no pressure and no chasing. Will be back for another car next year. More
Took too long 4 hours to do the deal was a bit lengthy. It would seem to me two out of three credit reporting agencies should have sufficed but because I couldn't g 4 hours to do the deal was a bit lengthy. It would seem to me two out of three credit reporting agencies should have sufficed but because I couldn't get Equifax to lift a freeze on my credit report the process kept dragging on. In fact a week later after the deal was done I got a call to please try to contact Equifax again to lift that freeze. Really? More
Very satisfied Over all experience was very good. I knew the product I wanted and the salesman made it happen. Very satisfied with dealership, staff and most of all Over all experience was very good. I knew the product I wanted and the salesman made it happen. Very satisfied with dealership, staff and most of all my new Santa Fe. More
Test Drive and Finance Joel is knowledgeable of the Hyundai product and gives and exciting test drive that shows the best of the cars features. As for John and Chaz...worst Joel is knowledgeable of the Hyundai product and gives and exciting test drive that shows the best of the cars features. As for John and Chaz...worst experience ever with finance More
Great dealership great customer service great sales person left another dealer ship to go to this one glad I did the other dealership everything was so secr dealership great customer service great sales person left another dealer ship to go to this one glad I did the other dealership everything was so secret More
The way it should be done This dealership should be used as a standard for overall buying experience. Visited many dealerships (including 2 other Hyundai dealers (very bad exp This dealership should be used as a standard for overall buying experience. Visited many dealerships (including 2 other Hyundai dealers (very bad experiences), Honda, Toyota, Lexus, Nissan, BMW and Mazda in Orlando area). This is by far one of the best buying experiences on par with Fields BMW dealerships. No pressure, just informative, quick, courteous, knowledgeable, straightforward and felt the willingness to help as opposed to robbing you blindly. Would recommend with full confidence that they'll do everything in their power to ensure full customer satisfaction. More
good service Very good service very nice to us. Recommended to my friends to check it out. Would buy again . Courteous attentive. They called and check on us Very good service very nice to us. Recommended to my friends to check it out. Would buy again . Courteous attentive. They called and check on us More
Professional Salesman and Sales Organization I brought a damaged 2012 Honda Civic to Headquarters Honda and made a trade for a 2015 HyundaiSonata. The salesman Joel Himmel was not only professi I brought a damaged 2012 Honda Civic to Headquarters Honda and made a trade for a 2015 HyundaiSonata. The salesman Joel Himmel was not only professional and courteous he was extremely knowledgeable about the Sonata. He provided a detailed demonstration on the performance of the car's braking system, back up camera and other important features of the car. Both he and his sales manager worked extremely hard to make sure that I was 100% satisfied customer. They did! I am very confident that if I call them with any problem regarding my new car they will continue to make me 100% happy. I am happy that I chose Headquarters for my purchase of the 2015 Sonata and the related trade in allowance on my 2012 Honda. Please note that I was 20 year owner of various Honda vehicles prior to the purchase of a 2013 Hyundai Santa Fe sport in 2014. When I am ready for a new car I WILL BE BACK! More
Great Customer Service Experience At Headquater Hyundai, I received the best customer service support while selecting my vehicle. My seller was very thorough in explaining the pros/con At Headquater Hyundai, I received the best customer service support while selecting my vehicle. My seller was very thorough in explaining the pros/cons of each possible selection and ensure I had that my expectation for the price I was willing to pay, was realistic. Will definitely come back and refer the dealership. More