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Headquarter Hyundai Genesis

Sanford, FL

4.7
915 Reviews
When you do business with Headquarter Hyundai you can be sure you are in good hands. At Headquarter Hyundai we offer the most reputable and professional automotive services in Central Florida. Professionally owned and operated, we strive to make your visit personable and worry free. Fast & Reliable Auto Service Count on the experts at Headquarter Hyundai to provide the highest standards of service in the industry and help you avoid those automotive pitfalls down the road. At Headquarter Hyundai of Sanford, we specialize in providing prompt and professional service for all your automotive needs. Each member of our team is here to serve you and provide you the peace of mind only Headquarter Hyundai can deliver. Choose Headquarter Hyundai of Sanford, for all of your automotive needs and take advantage of our unbeatable prices and excellent customer service. Contact us at 407-292-0000 for further information. Our office hours are:9am - 9pm
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985 Rinehart Rd

Sanford, FL

32771

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Showing 915 reviews

November 25, 2015

Purchasing made easy Our salesman was very attentive and very happy to work with us for a fair trade in price. . We took immediate delivery of our new Sonata Sport and al More

by HWATSON21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robertito Alvarez
November 24, 2015

it was ok My experience was ok, I felt like the wait time was too long to get into the finance department. also I had to bring my car back because the door hand More

by CBECKTON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anjum Khaja
November 24, 2015

Don't do business with them! I went to HQ Hyundai today to buy a 2011 Sonata that was advertised on the Internet. After a little negotiation we had a deal. It took a long time to More

by Mcr81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
chuck the sales mgr was terrible, Nick Natole
Dec 02, 2015 -

Headquarter Hyundai Genesis responded

Thank you MCR81 for taking the time to share your experience with us. At Headquarter Hyundai we try very hard everyday to make sure that every customer has a positive experience with us. In your case a mistake was made, we had a Sonata on the lot that had an open recall for the engine on it. When we had the Sonata in the shop for inspection the recall did not exist. It was only a couple days after the recall went out that you came to purchase the vehicle. We did not realize the mistake until after the paper work was done. Once we realized the error we canceled the deal. Please understand, that was done with your best interest at heart. There was no malicious intent here at all. After reading your review it seems we tried to offer you something that was comparable but it was a newer model and higher in price. That was the only option we had for you at the time. Buying a car then having it taken away has to be a frustrating process. I am sorry you were upset by the way things unfolded. Chuck honestly thought he was doing what was best for you as the customer. Again we apologies if you felt we were doing something malicious, and if you felt we were being unprofessional.

November 23, 2015

Hyundai Sonata Sport This Is The 2 Car That I Buy From Headquarter Hyundai & Robertito Best Sales Person Ever, When You Need A Hyundai Buy It From Headquarter Hyundai & Ro More

by RAMONCITOSALAS1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robertito Alvarez
November 18, 2015

Overall Experience Very happy with everything.I recommend this dealer to all my friends and family. Cisco Bellester is very helpful and answer all the questions and make More

by LSANTOS59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cicso Bellester
November 18, 2015

Great service. Honest salesmen. Great deal great car. Thanks again Jeff and Cisco for helping my wife choose the Santa Fe that needed her needs. More

by STEVENJACKSON529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cicso Bellester, Jeff Francois
November 18, 2015

Overall a great experience I am a rotary member with Shane and that's the primary reason I selected Headquarter Hyundai. The first time I saw the Genesis I liked it, but I wasn More

by FWSALMON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lillibridge
November 18, 2015

Thank You! Enjoyed the overall experience in leasing a new car. Worked with Ulyesses Williams and he was a real joy to work with. Very professional and friendl More

by ILENE.KELLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
November 13, 2015

Best place to buy a car The best dealer and employees at Hyundai Headquaters; Sanford. Quality versus quantity. Best manager; Mark. They made sure we where completely satisfi More

by MANAYDATORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Jeff Francois
November 03, 2015

great job nick really got my family into the car we wonted and we are very happy with it and the car has all of are needs and more More

by VICTORMANNING23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Natole
Nov 09, 2015 -

Headquarter Hyundai Genesis responded

Thank you for taking the time to write a review for Headquarter Hyundai!

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