Headquarter Hyundai Genesis
Sanford, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 915 reviews
David Stephens our sales man was Great! ! David took his time with us, he was caring, kind, friendly and a great listener!!!! First time we came in he showed us everything they had and we di ! David took his time with us, he was caring, kind, friendly and a great listener!!!! First time we came in he showed us everything they had and we discussed all my concerns. Went home to sleep on it came back a week or two later. David was busy when we got there. But we waited over an hour for him, they offered us other people but we said no. I like the way David handled himself!!!! So we waited for him!!! And yes he sold us our new car and we love it explained everything showed us everything!!! David is A great asset to your company!!! We will be sure to tell everyone about your company and David most of all!!! Love my new car!!! I think David also deserves Recognition for a great job that he’s done with selling us a car!! Thank You, More
WE WERE BAIT AND SWITCHED. My fiance and I were seeking to downsize by trading in our two vehicles for a new Elantra. We brought our vehicles to Headquarter Hyundai where we in My fiance and I were seeking to downsize by trading in our two vehicles for a new Elantra. We brought our vehicles to Headquarter Hyundai where we initially received laughable offers. We were told by the salesperson that all trade in values could be price matched and she confirmed it was verified by her manager. My fiance and I then visited several dealerships to obtain documentation of a fair offer for our vehicles to bring back to Hyundai for matching as we still wanted to do business with them. We scheduled an appointment and drove to Hyundai a few days later with updated offers in hand. As soon as we arrived and handed them to the salesperson, her manager emerged to tell us they, in fact, would not match the trade in offers we received (which were about $10k more total than Hyundai's offer, just as a frame of reference for how low Hyundai's offer was). We left extremely disappointed and ended up finding a new Elantra for the price we wanted with fair offers for our vehicles at a different Hyundai dealership. More
fantastic experience, David & Tony both had exceptional Genesis knowledge and customer service. Very satisfied with the whole process, quick and convenient car buying. Genesis knowledge and customer service. Very satisfied with the whole process, quick and convenient car buying. More
I was treated real good and have patient with the customer and Tony take care me. customer and Tony take care me. More
Jose had exceptional knowledge of his product. Closed sale in lest than 30min Representative of all the great qualities which make for great customer service. Highly recommended for anyone l Closed sale in lest than 30min Representative of all the great qualities which make for great customer service. Highly recommended for anyone looking to buy new Hyundai. More
The salesman was top notch hands down Tony was very knowledgeable, compassionate, helpful and patient. The service was great until it was time to make a deal. I made it clear I was a repeat customer an knowledgeable, compassionate, helpful and patient. The service was great until it was time to make a deal. I made it clear I was a repeat customer and Also I had a voucher I received in the mail with a discount towards any car. None of this mattered unfortunately we went back and forth senselessly the finance person really could careless if the deal went through or not in the end after Tony walked back and forth around eight times I got up walked toward the guy and asked what the deal was I had the voucher that was worth more then what he wanted and the answer was it’s a gimmick it’s not real we don’t send them out even though it has our name on it bla, bla ok wil make the deal. Finally wow really and still didn’t get the full amount of the voucher towards my sale. More
Awesome place to shop for either new or used vehicle. Tony was great and professional! Tony was great and professional! More
TONY Frazier was great and patient. I test drove a couple of cars and tony new which car I really wanted. He knew how to ask for the sale, with out putting any pressure on you. That's very rare thi couple of cars and tony new which car I really wanted. He knew how to ask for the sale, with out putting any pressure on you. That's very rare thing for a sales person to understand. He never pushed me buy a car that I really didn't like. That's how a Great Sales Person performs. Thanks Tony More
This experience was a breeze and I never felt uncomfortable, everyone wore mask when dealing with me since I'm very cautious with covid. I would recommend Headquarter Hyundai any day uncomfortable, everyone wore mask when dealing with me since I'm very cautious with covid. I would recommend Headquarter Hyundai any day More
David Stephen-Tullins is the man to see. He will make sure you are comfortable with whatever car you want, he will find the fit for you and serves everything with a smile and made the whole situation muc sure you are comfortable with whatever car you want, he will find the fit for you and serves everything with a smile and made the whole situation much easier than I've ever seen. More