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Headquarter Hyundai Genesis

Sanford, FL

4.7
916 Reviews
When you do business with Headquarter Hyundai you can be sure you are in good hands. At Headquarter Hyundai we offer the most reputable and professional automotive services in Central Florida. Professionally owned and operated, we strive to make your visit personable and worry free. Fast & Reliable Auto Service Count on the experts at Headquarter Hyundai to provide the highest standards of service in the industry and help you avoid those automotive pitfalls down the road. At Headquarter Hyundai of Sanford, we specialize in providing prompt and professional service for all your automotive needs. Each member of our team is here to serve you and provide you the peace of mind only Headquarter Hyundai can deliver. Choose Headquarter Hyundai of Sanford, for all of your automotive needs and take advantage of our unbeatable prices and excellent customer service. Contact us at 407-292-0000 for further information. Our office hours are:9am - 9pm
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985 Rinehart Rd

Sanford, FL

32771

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Showing 916 reviews

June 01, 2020

I Really appreciated the help of Jorge, Chris & Christian. They were all very helpful, patient & understanding of all my questions! lol but what better way to learn on both ends then questions huh! More

by Liana
Recommend Dealer
Yes
Employees Worked With
Jorge Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Beauchamp, Christopher Moore
Jun 12, 2020 -

Headquarter Hyundai Genesis responded

Liana, I am so glad that my staff gave you the experience you wanted. Thank you for your business and taking the time to write such a nice review. Jorge, Chris and Christian take pride in giving the guest a seamless experience. Thank You again for recognizing Jorge, Chris and Christian and I look forward to seeing you when you service you vehicle with us. Sincerely, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

May 30, 2020

If you need a Hyundai Tony Frazier is your guy! He’s patient, knowledgeable, and very hands-on. Dealership is very clean and everyone is super respectful of your needs. They don’t try and push stuff on More

by Kristinemonti89
Recommend Dealer
Yes
Employees Worked With
Tony Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Ayala
Jun 12, 2020 -

Headquarter Hyundai Genesis responded

Thank You so much for both your business and kind words about Tony Frazier. I want every customer to experience service at this level and I am happy we succeeded. I look forward to giving you the same level of commitment when you need service. Again thank you and I hope to see you in service. Sincerely, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

May 24, 2020

A wonderful day in Sanford! Chris Vazquez was the very best- a true gentleman and very professional! He even bought me a bag of M & M peanut candy for my diabetes! Great guy to More

by thomaswidom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wernick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Moore, Christian Vazquez
May 25, 2020 -

Headquarter Hyundai Genesis responded

Thomas Widom, thank you for your business and taking the time to write such kind words about Chris Vazquez. We train to give the customer a special experience when you are here/on the phone/email. Thank you so much and I am here if you ever need additional assistance. Regards, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

May 23, 2020

Great Teamwork! Nothing but the best all around. This dealership service feels like the service of a Ritz Carlton! 2020-2021 will be a good year for this dealership! More

by giancorbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wolf, Mike D'Agostino, Christian Vazquez
May 23, 2020 -

Headquarter Hyundai Genesis responded

Gian Corbin, it was very nice to meet you and I appreciate your business and kind words. I want that experience for every customer. I look forward to the referral business. Stay Safe and Healthy. Regards, Bill William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

May 15, 2020

Finance dept was the worst experience. Rude, not informing. The manager emailed me to apologize and said he would call me. He never called. Wish I took my business elsewhere. More

by Jennifer C
Recommend Dealer
No
Employees Worked With
Francisco Ayala, William Wolf, Keith Jamsky, Christopher Moore, Chrystal O'Brien
May 16, 2020 -

Headquarter Hyundai Genesis responded

Ms. Jennifer, My GSM Chuck Brumm tried to reach out because we do care and want you to have a good experience. If you would please send him a direct note with the best way to contact you. c.brumm@hqhyundai.com I do apologize for the rudeness from the finance department and instructed them to reach out to you on the day we first corresponded. Sincerly, William J Wolf

May 13, 2020

Very attentive but not pushy sales people. Liked the Very attentive but not pushy sales people. Liked the relaxed atmosphere. Great music. Very knowledgeable sales people. Christian was very pleasant More

by jghyde
Recommend Dealer
Yes
Employees Worked With
James Williams, Christian Vazquez
May 14, 2020 -

Headquarter Hyundai Genesis responded

Thank you so much for your business and taking the time to write such kind words about Christian and James. I want every customer to have the kind of experience you had. We train for that outcome and work diligently to correct ourselves when we fail. So it was with joy that I read your review. I am here to help anytime you need my help in sales or service. Regards, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

May 05, 2020

I always have a positive experience when i go to dealership, the staff are friendly and patient- the service work is always efficient, they have a clean showroom and guest lobby area. I recommend th More

by mlouder1
Recommend Dealer
Yes
Employees Worked With
Jorge Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Feger, Keith Jamsky, James Williams
May 07, 2020 -

Headquarter Hyundai Genesis responded

Thank you so much for both your sales and service business. I also want to thank you for taking the time to write such a glowing review. I appreciate hearing the good news much more than our failures. The future is bright and I train every Team member to give you the customer and excellent experience. Please reach out to me if I can ever be of help in sales or service. Thank You, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

April 27, 2020

I have been a customer for almost 3 years and of course I went in for an oil change ( which Jonathan was super helpful and made sure I was taken care of ) but came out with a brand new car lol Tony helped me More

by ericav84
Recommend Dealer
Yes
Employees Worked With
Tony Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan in service
Apr 29, 2020 -

Headquarter Hyundai Genesis responded

Thank you so much for the kind words and 3 years of business. I am happy to hear Jonathan and Tony were helpful and took care of your needs. Again, thank you and I am always available to help in any way I can to make your sales or service experience 5 stars. Regards, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

April 16, 2020

Best car buying experience we’ve ever had. Justin Restrepo and Chris Moore were the absolute best! Would recommend a hundred times over. I would buy and trade here again. More

by Brooke.ledford0126
Recommend Dealer
Yes
Employees Worked With
Henry in online sales! , Francisco Ayala, Christopher Moore, Justin Restrepo
Apr 17, 2020 -

Headquarter Hyundai Genesis responded

I want to thank you for your business and the really great complimentary words for Justin Restrepo and Chris Moore. We want every customer to have a truly wonderful experience. Again thank you so much for your business and I look forward to servicing your vehicle. Regards, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

April 15, 2020

Christian was awesome he went above and beyond to make sure I got the car I wanted. I recommend him & Headquarter Hyundai To anyone looking for a new car.. I took my used car to get a oil change, bee More

by Bvega5000
Recommend Dealer
Yes
Employees Worked With
Guido "G" Montero, Christopher Moore, Christian Vazquez
Apr 16, 2020 -

Headquarter Hyundai Genesis responded

Thank You so very much for your business and kind words about Christian. I train and re-enforce our goal of having customers feel good about trusting us with their business. Again Thank You for your business and taking the time to convey such nice works. Regards, William J Wolf General Manager Hyundai/Genesis w.wolf@hqhyundai.com

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