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Headquarter Hyundai Genesis

Sanford, FL

4.7
916 Reviews
When you do business with Headquarter Hyundai you can be sure you are in good hands. At Headquarter Hyundai we offer the most reputable and professional automotive services in Central Florida. Professionally owned and operated, we strive to make your visit personable and worry free. Fast & Reliable Auto Service Count on the experts at Headquarter Hyundai to provide the highest standards of service in the industry and help you avoid those automotive pitfalls down the road. At Headquarter Hyundai of Sanford, we specialize in providing prompt and professional service for all your automotive needs. Each member of our team is here to serve you and provide you the peace of mind only Headquarter Hyundai can deliver. Choose Headquarter Hyundai of Sanford, for all of your automotive needs and take advantage of our unbeatable prices and excellent customer service. Contact us at 407-292-0000 for further information. Our office hours are:9am - 9pm
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985 Rinehart Rd

Sanford, FL

32771

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Showing 916 reviews

July 11, 2020

Excellent service, headquarters really nice.friendly service men..I was greeted at the door...we where offered something to drink..and the fiance office had everything marked More

by alicemae02911
Recommend Dealer
Yes
Employees Worked With
Tony Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Moore
July 05, 2020

Great experience. Tony was great and no pressure. He laid everything out and explained everything and answered my questions. Finance was also great and explained everything. Tony explained all the fea More

by Beaudreaux
Recommend Dealer
Yes
Employees Worked With
Tony Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Moore
Jul 06, 2020 -

Headquarter Hyundai Genesis responded

Thank You so much for your business and taking the time to write such a nice review recognizing the great service from Tony Frazier and Chris Moore. We try very hard to make sure you as our guest leave feeling good about your decision to do business with HQ Hyundai. Again, thank you for both the excellent review and your business. I am always here and if I can ever be of assistance. Sincerely, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

July 01, 2020

Tony was a tremendous help in helping me choose my Genesis. He was extremely knowledgeable in the cars features especially the technology and specifications. He has a positive attitude which gave us a More

by ashleyagarrett
Recommend Dealer
Yes
Employees Worked With
Tony Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike D'Agostino, Christopher Moore
Jul 03, 2020 -

Headquarter Hyundai Genesis responded

I want to thank you for your both your business and taking the time to recognize the great experience Tony provided you during your purchase. I look forward to seeing you when you service your new vehicle. I am always here to assist in your needs. Regards, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

June 30, 2020

Great guy ,gets the job done. My cousin got a car while Great guy ,gets the job done. My cousin got a car while on vacation ,went back home in it ....so happy. Thanks Tony. I'll be back. More

by SherwoodRoss
Recommend Dealer
Yes
Employees Worked With
Tony Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Headquarter Hyundai Genesis responded

Sherwood Ross, thank you for taking your time in giving us a 5 star review while recognizing Tony. I know you have a choice on where to make you final purchase and I thank you for trusting us with your business. Regards William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

June 27, 2020

Very knowledgeable and friendly. Will refer time anyone I know looking for a new or used car. Very professional and worked hard to get exactly what I needed. More

by Johnw407
Recommend Dealer
Yes
Employees Worked With
Maurice Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Moore
Jun 28, 2020 -

Headquarter Hyundai Genesis responded

I want to Thank you for both your business and taking the time to recognize both Tony Frazier and Chris Moore. Our business practice is to make doing business with us a please and leave you feeling good about your decision. I am always here if you need help in Service. Again Thank You So much. Regards, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

June 21, 2020

Tony was by far one of the BEST salesmen that I have came in contact with ever. He wasn’t pushy, fast talking or short with answers to our questions. More

by hartsfield2930
Recommend Dealer
Yes
Employees Worked With
Tony Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Moore
Jun 28, 2020 -

Headquarter Hyundai Genesis responded

Thank you for the glowing review. Tony Frazier goes above and beyond for his clients. When you come for service I trust you will have the same great service. I am always available if you ever need my assistance in sales or service. Regards, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

June 15, 2020

Very informative, worked well to meet our budget and very friendly . Answered all questions. Very respectful and personable. Made it easy to finalize our decision More

by lrtwins2
Recommend Dealer
Yes
Employees Worked With
Maurice Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Moore
Jun 16, 2020 -

Headquarter Hyundai Genesis responded

Thank you so very much for the kind words and taking the time to pass them on. I am happy your experience met your expectations. I am always here to help if you need anything. Again Thank you for business and kind words. Sincerely, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

June 04, 2020

customer service is not dead! I had an issue with one of my visits for service and I brought it to Mr. Young’s attention. He responded quickly, professionally and rectified the sit More

by Lisa55mc
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Headquarter Hyundai Genesis responded

Lisa, I am glad Mr. Young was able to make sure we picked ourselves up after tripping in our handling of your concerns. I wanted to thank you for taking the time to reach to me and give us a chance to make it right. I want every customer to feel heard and when we make a mistake own and fix it. I look forward to seeing you again in service. Sincerely, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

June 02, 2020

Tony Frazied went above & beyond to get us in our dream vehicle. He is very knowledgeable and professional; top notch. I highly recommend Tony. I give him 10 stars. More

by Atoppino
Recommend Dealer
Yes
Employees Worked With
Tony Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2020

Cant answer basic trim level questions about the cars he's selling, found his attitude to be very rude and unwilling to help. Too bad More

by Disappointed
Recommend Dealer
No
Employees Worked With
Carl Bohannon
Jun 01, 2020 -

Headquarter Hyundai Genesis responded

I am distressed to read your reply and especially regarding Carl. I do not have any information as to who you are from here so I ask that you reach and rest assured we want a happy satisfied customer. Please reach out to Chuck Brumm General Sales Manager at c.brumm@hqhyundai.com or 407-292-0000. Again we want you to have a fantastic experience. Sincerely, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

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