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Headquarter Honda - Service Center

Clermont, FL

3.8
167 Reviews

167 Reviews of Headquarter Honda - Service Center

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April 26, 2018

Awesome Dealership I always get awesome service when I visit Headquarters Honda. They have an awesome team!! From John in sales to Todd in service and Joe the mechanic!! More

by DionneH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd McClellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Headquarter Honda responded

Dionne, thank you so much for reviewing us & how we did with your most recent visit. We appreciate you specifically pointing out a former Employee of the Year (John); as well as a world-class customer service master in Todd over in service. Thank you for the 5 stars!!!

April 20, 2018

1st service with this dealership was a pleasant experience and the work was done in a timely fashion. Nicole Ellis was very nice, knowledgeable, and kept me inf More

by jmd3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2018 -

Headquarter Honda responded

Thank you for reviewing our business as well as Nicole, your service advisor today. Sounds like your first visit to our Service Dept. went well. We appreciate you taking a few minutes out of your day to post here; & we look forward to your next visit as the need arises!

April 13, 2018

Recall Work was completed in 45 min. Nice waiting area. Professional staff Nothing more to say Hope you all have a great day and remember “God is crazy More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Aybar
Apr 17, 2018 -

Headquarter Honda responded

Short, sweet, to the point... but meaningful. Thank you, Jack, for reviewing us & Vanessa concerning your vehicle recall. Glad to hear it all worked out well for you; & quickly!

April 12, 2018

Great Service Did all work requested. Very fair price. Performed inspection and washed car. Very happy customer. I would recommend and will continue to use dealer f More

by dave3543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Vargas, Lee Disla
Apr 17, 2018 -

Headquarter Honda responded

Thank you, Dave, for sharing your experience with others. Glad to hear you're a very happy customer.

April 10, 2018

Service Friendly, fast, efficient. Did all the work as I expected. I can't add anything more and feel that a dissertation is not needed or warranted. More

by Kab1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd McClellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Headquarter Honda responded

Thank you so much for the concise but informative review concerning your visit. No one is perfect, but we strive for as close as possible! Thanks!

April 08, 2018

Awesome job Went in for whining noise coming from engine area. In about roughly 3 hours I was out . The bearing on the alternator belt tensioner was bad. I have More

by Mark Choong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Headquarter Honda responded

Warranty to the rescue!!! Thank you, Mark, for sharing your experience with us & others that read reviews before choosing a place to do business. We will be sure to mention this review to Daniel; he's absolutely amazing with his customers.

April 05, 2018

Best Service Advisor Vannesa is the best Service Advisor, she always worries and takes care of the customer, I highly recommend her. This time the service was fast as well More

by honda20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Aybar
Apr 17, 2018 -

Headquarter Honda responded

Thank you for reviewing HQ Honda as well as specifically, Vanessa in Service. We think she's a great asset to our family here & reviews like this prove the point. :)

March 20, 2018

car needed mechanical attention - 2005 Civic: had some starting issues. went to 2 mechanics THEN to the dealer. Carlos seemed to know problem almost immediately. He also gave me op More

by harleygg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

Headquarter Honda responded

Thank you for reviewing Headquarter Honda... a partner within the Headquarter Automotive dealership group. We appreciate you taking the time to share your story with us & others that read reviews before making a buying decision in any of our 3 departments.

March 19, 2018

Great service Daniel gave great customer service. I was treated well and enjoyed the coffee as I waited. The coffee and creamers were good quality👍🏼. I was please More

by Nbulla09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Headquarter Honda responded

Thank you for reviewing our Service Department after your recent visit to our dealership. We appreciate you taking some time to share your story. :)

March 16, 2018

Excellent service Rita went out of her way to take care of my concerns. I will be using this dealership, Headquarter Honda, for future service. I will also recommend it More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Beni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Headquarter Honda responded

Thank you for reviewing our Service Department after your recent visit to our dealership. We appreciate you taking some time to share your story. :)

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