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Headquarter Honda - Service Center

Clermont, FL

3.8
167 Reviews

167 Reviews of Headquarter Honda - Service Center

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July 21, 2018

Fantastic Customer Service Mr. TODD MCCLELLAN diagnosed the problem with my CRV quickly, as he had dealt with the same problem once in the past and remembered it. I had been to More

by Ditka Rules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd McClellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

Headquarter Honda responded

My goodness!!! So sorry to read you had unsatisfactory experiences elsewhere, but so pleased to know that once you stopped by Headquarter, our team were able to help you out in a timely & efficient manner. Thanks so much for taking the time to write such a detailed account of your experience with us. We appreciate you, Gary!

July 17, 2018

Great service I am always happy with the service of Vannesa and this time it wasn’t the exception! She is a great Service Advisor, I really recommend her! Thank More

by honda20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Aybar
Jul 27, 2018 -

Headquarter Honda responded

Thank you for reviewing our business & telling us WHY we earn such high marks. We appreciate that!

July 16, 2018

Amazing Service but The service department is second to none. Great people great service great waiting area. The sales department has great people and service but the pri More

by Vsanto73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I spoke with a 2 young ladies and a young gentleman besides Carlos. Everyone was great!!!
Jul 27, 2018 -

Headquarter Honda responded

Thank you for such a positive review. Every dealer has the right to set their own prices, but we appreciate the constructive criticism & will take it under advisement for the future. Regarding our service department, thank you for showering us with such adoration. We look forward to your next visit!

July 13, 2018

Prompt, pleasant and efficient I went in to service without an appointment and they said it was no problem. They got me in and out in a very timely fashion. Everything was explained More

by AZbonita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Headquarter Honda responded

Thank goodness for our award-winning QUICK Service Department. They are separate from our main shop for just that reason... to get people in & out quickly & efficiently. So thrilled to hear that it all worked out as planned for you & your recent visit. :)

July 09, 2018

Nice Job Rita The Service provided by Headquarter Honda has been exceptional. With Rita Beni as my service advisor i have no quality or questions as to her recommen More

by Dhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rita Beni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Headquarter Honda responded

Thank you so much for your honesty, regarding our trustworthy service department associates. It is so pleasing to read that our customers enjoy their visit & trust what their advisors have to say about their vehicles. We'll be sure to share this review with Rita!

July 08, 2018

Consistently dependable Whatever I call for appointment usually there quick and accommodating. I appreciate that especially for my busy schedule. Thank you very much. A very More

by Haleboyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikkol Clemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Beni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Headquarter Honda responded

Thank you so much for shouting such praises concerning our service department & its staff. We love to read such positivity; that helps elevate us from the competition & solidifies our customer service training policies.

July 06, 2018

Recall and 70,000 mile service Todd was easy to work with. He explained what additional items that needed serviced. This allowed me to keep my van up to date on preventive maintenan More

by Dick47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd McClellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Headquarter Honda responded

Thank you so much for leaving a review concerning your most recent visit to our Service Dept. Todd is one of the best in the department for sure. Reviews like this just further solidify that fact. Have a great day & see you next time!

June 19, 2018

Panic Repair My battery went dead Sunday morning, and I had to be able to drive Monday. I was fit right into service ‘s schedule and had the battery replaced ASAP More

by Pafosco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Headquarter Honda responded

So sorry to hear of your troubles with the battery on a Sunday... but SO pleased to know that you were well taken care of by our Service Dept so that you could get back on the road for another work week ahead. Thanks for sharing your story!!

June 12, 2018

best coupons in town the staff is very helpful and friendly. I used the coupon I got in the mail and decided to have another service don. My 2004 Honda runs like a dream. More

by sutlk001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Aybar
Jun 13, 2018 -

Headquarter Honda responded

Thank you so much for feeling your recent service visit was so positive that others should also hear/read about it. We appreciate you taking the time to rate/review us. Thank you also for tagging Vanessa, Daniel, Carlos, & Jose whom we assume are all the people you encountered while here that day. We look forward to the next time you need us... & we want you know that we'll be there for you as well!

June 10, 2018

5 star service technician Service technician was very courteous, patient and knowledgeable. Went out of his way to make me feel confident of the requirements for future servici More

by starguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd McClellan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Headquarter Honda responded

Thank you so much for feeling compelled to write a review regarding your recent Honda Service Dept. visit. We appreciate you mentioning that the shop technician, along with Todd, were able to communicate to you effectively how to proceed with the vehicle going forward. We love to read reviews in which the consumer feels comfortable within these walls. :D

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