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Headquarter Honda - Service Center

Clermont, FL

3.8
167 Reviews

167 Reviews of Headquarter Honda - Service Center

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July 15, 2014

Awesome Service I brought my Cr-V in for regular service and they gave me a complimentary inspection. On the inspection report it showed I had an oil leak but my vehi More

by Ajax05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kara Kay
June 30, 2014

Great experience at HQ Honda! June 12, 2014 my husband and I had a simple oil change scheduled at twelve with Nicole Cockcroft. I was running 15 minutes behind but upon arrival I w More

by mzaustin814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Cockcroft
May 18, 2014

WILL NEVER RETURN Still waiting for my refund from work that was supposedly done to my car, but was never performed. Numerous attempts never panned out, even after con More

by Neveragain116
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
April 25, 2014

nikkol & kara are awsome!! Main reason I come back. Nikkol & Kara are awsome they are always give high quality service and are outstanding at what they do. Great work ladies keep it going. Dean Preis More

by dfp777111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kara Kay
Apr 29, 2014 -

Headquarter Honda responded

Dean, thank you for your time in posting a review for Kara and Nikkol. Your words are very accurate in how they work. They truly do give their all each day and we are proud they are on our Team. The Headquarter Team.

December 12, 2013

Just moved to Clermont. Not happy with this service dept. They sent me to another company for body work instead of doing it there. Car wouldn't start in parking lot yesterday and I called for help. More

by BrendaGreer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
December 28, 2012

Kara is a go to person. Very attentive and from observations always helping others even if they were not her clients. Kara is very knowlegable and keeps you informed. More

by nanshonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kara Kay
Dec 28, 2012 -

Headquarter Honda responded

Nanashonda, thank you for your time to post a review about Kara and all that she does for the customer. Kara is one of our best Service Advisors at Headquarter Honda. We are very glad she is part of our family. The Headquarter Team

August 23, 2012

I visited the service department for an issue with my new honda. Kara Kay was my service rep, she was very attentive and knowledageable. Although I was not happy with having issues on my brand new car, she m More

by Nonymis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kara Kay
August 22, 2012

Mike did a good job to get us the car and price that we wanted. He was friendly and cared about us and the time we had to spend to close our deal. Mark Wilson went out of his way to help us. He was fast an More

by geneva.pagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Jahangir and Mark Wilson
Aug 23, 2012 -

Headquarter Honda responded

Dear Geneva.pagan, we appreciate your sincere comments regarding Mike and Mark. You were able to experience want we are fortunate to do each day we work together. Welcome to the Headquarter Family. We look forward to you next visit with us. The Headquarter Team.

July 11, 2012

I was at this dealer to have a noise in my car looked at and they claimed the steering rack was bad so they replaced it. What a grave mistake to have this service department do any work on a car. The car wa More

by unhappypoowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
February 09, 2012

I called to make an appointment for an oil change. I spoke to Danielle, who told me to bring my vehicle in the next day. When I went in to the dealership, Danielle completely ignored me, didn't even say More

by Soldiersgirl21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Perron, Nikkol Clemens, Kara Kay
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