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167 Reviews of Headquarter Honda - Service Center
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June 05, 2016
Great Service Experience! Great service experience! Carlos was very helpful and professional. The computer upgrade fixed my slight performance problem on my 2016 Civic. Nice wa Great service experience! Carlos was very helpful and professional. The computer upgrade fixed my slight performance problem on my 2016 Civic. Nice waiting room and good refreshments! More
by Civic-Jim
Employees Worked With
May 30, 2016
Going Beyond !!! When I arrived at Headquarter Honda to have my oil changed I was joyfully met by the associate at my car. She waited patiently for me and escorted me When I arrived at Headquarter Honda to have my oil changed I was joyfully met by the associate at my car. She waited patiently for me and escorted me inside; she moved swiftly and had me set up for service in a few minutes. My service has always been Good at Headquarter but this time it was Truly Exceptional. Thank you so very. More
by Roberts,Alma
Employees Worked With
May 14, 2016
Went the miles for a customer!! Headquarter Honda has an exceptional service department, in particular "Austin" who was the person we dealt with this visit and he was everything a bu Headquarter Honda has an exceptional service department, in particular "Austin" who was the person we dealt with this visit and he was everything a business wants regarding customer service/satisfaction! He went the miles for us and truly makes your dealership shine. More
by Calhoun2016
Employees Worked With
Austin Jackson
May 01, 2016
Warranty Items quickly taken care of I recently had to use the Honda Roadside assistance for my 2015 Honda Fit. The culprit, dead battery. The solution: Headquater Honda. They quickly I recently had to use the Honda Roadside assistance for my 2015 Honda Fit. The culprit, dead battery. The solution: Headquater Honda. They quickly got me in and sorted my warranty out. New battery in 30 minutes later, I was happily on my way. More
by sunshinefit
Employees Worked With
Nicole Cockcroft
April 21, 2016
Came in for an oil change As always, Headquarter Honda did a fine job. Thanks guys! I bought my car there 2 1/2 years ago, and M.J. was my salesman.....he is the BEST!!! As always, Headquarter Honda did a fine job. Thanks guys! I bought my car there 2 1/2 years ago, and M.J. was my salesman.....he is the BEST!!! Still calls occasionally to see how I'm doing....he is such a nice guy!!! I would recommend M.J. and Headquarter Honda to anyone!!!! More
by Barnesjkb
Employees Worked With
December 31, 2015
Easiest car service I have been bringing my Accord here for almost 3 years and always seem to get Rita. She is always courteous and professional. She always tells me what I have been bringing my Accord here for almost 3 years and always seem to get Rita. She is always courteous and professional. She always tells me what is needed and what can wait and explains everything thoroughly. Now I make it a point to make sure I schedule all my maintenance appointments with her. More
by Nono123
Employees Worked With
December 02, 2015
Great customer service They were wonderful to deal with and very responsive. Nikkol was very understanding about my schedule especially since i had 2 Hondas that needed rec They were wonderful to deal with and very responsive. Nikkol was very understanding about my schedule especially since i had 2 Hondas that needed recall service. More
by Honda lover
Employees Worked With
August 15, 2015
No Service for your money Two weeks ago, I went for a service on my 2011 Honda for a wheel alignment, real brake clean an adjustment, power steering fluid exchange and brake fl Two weeks ago, I went for a service on my 2011 Honda for a wheel alignment, real brake clean an adjustment, power steering fluid exchange and brake fluid exchange; while I was watching on the T.V. monitor, I saw the guy working on the rear brakes, then the car sat there for 10 minutes and then it was picked up by someone else and dissappear for about 20 min and then I saw the car in the finish line. I question the service tech if all the services were done and he told me yes the car is ready. The next day I called & spoke with the manager Jose Martinez and he assure me he will call me back after reviewing the service tape and he never did. I have been a loyal customer since they open the store in Clermont and I will never go back there for service for my two Honda Civics, because they didn't do all the service they were suppose to do, but took my money. Omar O More
by Omar O
August 15, 2014
Take a chance......I did I stay about 1 hour away from headquarter Honda. I was searching to a good Honda dealer to take my car and get it serviced and mad sure that I was tak I stay about 1 hour away from headquarter Honda. I was searching to a good Honda dealer to take my car and get it serviced and mad sure that I was taking care of. Out of the Honda dealers around me and what I found headquarter stood out the most. I was being taking care of by a service advisor name Kara Kay aka K.K. she is very nice and friendly and she made sure that whatever problem I had on my car she made sure it would be looked at and taken care of. I had told her it was my first time at headquarter and she went out of her way to show me around and that if I needed anything she would let me know of her where abouts to find her. I WOULD RECOMMEND K.K. AS YOUR SERVICE ADIVSOR FOR ANY TYPE OF SERVICE FOR YOU CAR. More
by Rodney O
Employees Worked With
Kara Kay
July 15, 2014
Wonderful experience Austin Jackson greeted me at the door when I came into Headquarters Honda to service my vehicle. He was professional, friendly, and thorough through Austin Jackson greeted me at the door when I came into Headquarters Honda to service my vehicle. He was professional, friendly, and thorough throughout the whole process. The waiting room was comfortable with reclining chairs and great coffee! I'll definately be returning. Austin, thank you for the great service! More
by adam32e
Employees Worked With
Austin Jackson, Austin Jackson
