Headquarter Honda

As soon as I walked up to the doors I was greeted warmly. I was met by Joey Hermann of the internet sales Dept and John Shelling one of the sales associates. I told them what I wanted to test drive a coupl I was met by Joey Hermann of the internet sales Dept and John Shelling one of the sales associates. I told them what I wanted to test drive a couple cars. Both John and Joey were very knowledgeable and honest. I told them I wanted to test drive a few other cars from a different dealership and they offered to drive me to a competitor just to test drive another car. I ended up buying a new car that day and am very pleased to do business with them. More

We had the misfortune of having our car start to overheat right at exit on SR 50 on the beginning of a cross country trip from Ft. Lauderdale to Las Vegas. At first we thought that having a Honda dealer righ right at exit on SR 50 on the beginning of a cross country trip from Ft. Lauderdale to Las Vegas. At first we thought that having a Honda dealer right there was a blessing, but it turned out to be a curse. We have a 2006 certified pre-owned Honda with only 32000 miles, we had the 30000 servive done about a week before we left, which included a radiator flush and refill. The service department took 2 days to finally diagnose what they said was " major engine damage" and they wanted us to put up a 1400 dollars to pay for them to look into it furthet in case Hondacare didn't pay for it. After calling Holman Honda , the company we bought the car from, they waived that fee. We had to wait 2 days for a Hondacare rep to come out and tell us that the repair wasn't covered because a non-Honda fluid had been put in the radiator. HQ Hoda really had no interest in doing a repair on a car they did't sell. Holman Honda looked at our service record and realized no one ever ever serviced the car besides them so they agreed to do the "major engine repair" at no cost to us. Holman paid to have the car shipped back to Ft. Lauderdale, but no one at HQ Honda told the truck driver that the hood wasn't latched and on the way the hood blew open and broke the windshield along with 2400 dollars of body damage. In addition, the icing on the cake, when Holman mechanics finally looked at the car , they determined there was no "major engine damage", all the car needed was a new radiator and heater core and we could have been on the road in a day or two, instead of having to rent a car to finish our cross country trip, which cost us $1600. Not all Honda dealers are created equal..steer clear of this one if you can More

Traded in 3 cars and Purchased 3. All the deals were smooth and professional without any sales pressure. Some of the nicest car people I have ever dealt with. Bought a 2002 Thunderbird(the wifes dream smooth and professional without any sales pressure. Some of the nicest car people I have ever dealt with. Bought a 2002 Thunderbird(the wifes dream car). Had a fuel pump problem and gladly took the car back after difficulty finding parts to repair it. I was expecting a fight but John was apologetic, understanding, and sympathetic. There are car salesman with a soul and they are at Headquarter Honda. The facilty is beautiful, comfortable, and clean. Oh big plus their service department is open Saturdays now. When all the others are sleeping. Thank You John, Royale, and Mark for your professionalism, patience, and coutesy Sincerely Edward and Jill Serviss More

Chris Baker does his best to make sure you are suited with the right vehicle and is equipped to work with you in getting an affordable price. He is determined to do his best to provide you with the satis with the right vehicle and is equipped to work with you in getting an affordable price. He is determined to do his best to provide you with the satisfaction of driving home a new car with that nice new car smell. More

This was the best car buying experience of my life. Normally, I loathe car shopping. somehow, I end up purchasing a new or used vehicle every 3 years in average. This time there was NO PRESSURE, fair Normally, I loathe car shopping. somehow, I end up purchasing a new or used vehicle every 3 years in average. This time there was NO PRESSURE, fair deal with our trade and also on the pre-owned Honda that we now call our own. Jean really gave us a positive experience, He was extremely personable, knowledgeable with our trade and the new vehicle. He made sure that we felt comfortable (with the new truck and the whole deal). We WILL come back to THIS dealership and highly recommend it to our friends. The dealership has a philosophy that we hold dear...Preserving our environment and doing our part. The Platinum status of the facility is beyond anything we have ever seen. The solar panels, green roof, cisterns, recycled water, ultra energy efficient lighting and the use of recycled products through the entire facility. Impressed...is to say it lightly! THEY REALLY CARE... ABOUT THE PERSON, THEIR VEHICLES AND THE ENVIRONMENT AROUND THEM. Thank you Jean, Headquarter Honda (Clermont) and the owners for such a positive experience. Sincerely, Martin & Janine More