Headquarter Honda

My wife and I have been buying new or used cards for over 40 years. It is an exercise that neither one of us looks forward to experiencing. That is not to say that all previous buying experiences were bad. 40 years. It is an exercise that neither one of us looks forward to experiencing. That is not to say that all previous buying experiences were bad. Already having a leased car for the Dealership and getting my service done there I asked Carlos, a service rep who could I speak to about buying a used car. I wanted a straight shooter. He introduced my wife and I to John Shelling and the rest of the experience was excellent. Not only is John a fine gentlemen but he was extremely knowledgeable about each of the cars we looked at. There was never any pressure or fast talking. He was an honest man who we trusted immediately. I would not be the least bit apprehensive in saying the he is one of your top sales people. We also had the privilege of meeting and working with Monte Solomon who is also a very knowledgeable and trust worthy gentlemen. Our finance person was Tony Angel who also new what he was doing and explained everything clearly and fully. And finally, Carlos who has been taking care of our two Honda cars has been a pleasure to work with twenty months or so. In closing, We would just like to say that the above mentioned employees, your "A" team are just what your Dealership needs in going forward. Best of luck and continued success to all of your employees and the Headquarter Honda Dealership. Signed Jim & Betty Devlin More

John was a very good person to deal with, very easy to make a decision about what type of vehicle to get. He helped us with all the questions and supplied us with all the right answers.I diffenately would make a decision about what type of vehicle to get. He helped us with all the questions and supplied us with all the right answers.I diffenately would recondmend your dearlership and john to anyone.thanks again steve lambert More

Lets talk about my visit to Headquarters Honda on 1/7/12. We Went on a hunt for a used vehicle to drive to work. Little did i know my wife really wanted to test drive a 2012 Accord. After test driving the ac We Went on a hunt for a used vehicle to drive to work. Little did i know my wife really wanted to test drive a 2012 Accord. After test driving the accord and stopping @ the local publix Shopping center on 455 where Herbi made us get off the vehicle, i said HMMMMM I wonder what he is going to tell us . Well he actually told us all about the vehicles Technology and how it works AMAZING!!!! We went to the dealer and started to negotiate on the 2012 Accord, that when the fun started after about an hour of debates.. some young fellow by the name of John agreed to our deal and gave Herbi the green light . I would like to inform consumers this is a great place to purchase or lease a vehicle. Mark Wilson is very good at what he does to explain step by step what you are signing and what it means. Herbi is pressure free.. and that fellow John came out to the car port to congratulate us on the purchase, that was impressive. Great job Great team effort. Thanks again Herbi, Mark, John, Carlos >>> Have a great and prosperous 2012 More

My wife, daughter, and I were in Monday night to test drive a van and talk about a trade in. The sales staff was incredibly inconsiderate of their perspective customers. Never have I felt so pressured drive a van and talk about a trade in. The sales staff was incredibly inconsiderate of their perspective customers. Never have I felt so pressured and uncomfortable at a Honda Dealership. I politely asked Andrew and Dave ( I also believe there was a John involved who we never actually saw or talked to) to give me less than 24 hours to come back and finalize the deal after work the next day when I was told this deal is not good tomorrow. My wife and I have never owned a vehicle that was not a Honda; we love the cars and over the years have come to love working with Honda when it’s time for a trade in. Our bad experience at Headquarter Honda was enough that I will hesitate even bringing my cars back to the service department. I can’t tell you how many time I heard from their mouths “We haven’t made a sale all day.” The sales team should be bit more worried about making a sale to happy customer not rushing to get the final sale in that night. More

Our Taurus recently met it's demise after 13 years. I shopped at the Ford Dealer in Clermont, and did not purchase a new car, We drove down the road to your Honda Sales and met Mr. Michael Hayes. He was shopped at the Ford Dealer in Clermont, and did not purchase a new car, We drove down the road to your Honda Sales and met Mr. Michael Hayes. He was congenial, had great information and was not high pressure. He listened to what we had to say, asked pertinent questions and then presented us with both a purchase and lease offer. We chose a lease-purchase and drove out with the Civic shorly thereafter. Mr. Hayes followed up with a courtesy call, made arrangements to repair a small paint issue and invited us back today so he could personally wash our new car. We have never been more impressed with services than wwe have received from Michael Hayes. We will recommend him any of our friens and family in need of another car. Thanks Michael for your great personal assistance in making this car purchase a great experience. Sincerely, Robert & Sharon Muntz More

Those guys are so wonderful with costumers quality service the give I will sand anyone to by a car at headquarter Honda thanks Carole Durand service the give I will sand anyone to by a car at headquarter Honda thanks Carole Durand More

Danielle Perron is a wonderful employee and has assisted me on many occassions with repairs to our fleet of cars. She is always quick to get our cars serviced as she knows how important it is to the operati me on many occassions with repairs to our fleet of cars. She is always quick to get our cars serviced as she knows how important it is to the operations of my office. She is a true asset to your organization. George Ludwig More

Our overall experience with Headquarters Honda was exceptional. I have owned Hondas for the last 30 years and have dealt with many Honda dealerships. This dealership was the BEST! Michael Hayes in exceptional. I have owned Hondas for the last 30 years and have dealt with many Honda dealerships. This dealership was the BEST! Michael Hayes in sales was personable, informative, listened to our requests and moved us through the process in a very non-tiring way. He made the day and I hope he is commended for how he deals with people. Mark Wilson in finance was extremely competent and made the finance paperwork move very quickly. We felt that these people treated us with respect and they were real people helping real people find and finance a vehicle. It was the MOST pleasant car buying experience I have ever had and I commend them for that. In my past experiences with dealerships they told me that I needed to give them a great rating or they were doomed. At Headquarters Honda, they just gave me the rating information and asked me to submit a rating on them. I commend them on this because if you treat people right they will review you fairly. Keep up the great work! I will recommend you to everyone I know! More