Headquarter Honda
Clermont, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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As a management consultant by trade, I have seen sales staffs over promise and under deliver. I have seen all kinds of sleazy and deceptive sales and financing practices. But whoever should read this re staffs over promise and under deliver. I have seen all kinds of sleazy and deceptive sales and financing practices. But whoever should read this review can be certain that Headquarter Honda will exceed by far any expectations that you may have concerning sales, service, and value. this dealership takes great pride in its employees and it shows from the lot boy, through the sales staff, and on to the general management of the dealership. The building is not only a fantastic energy efficient, award winning facility; it is kep immaculately clean, customer friendly, and ultra modern. This attention to detail carries over to the professional, well trained, and friendly staff. Headquarter Honda and sales associate Mike Jahanger recently sold us a new Honda Fit. We got exactly te car we wanted, the deal we wanted, the trade we wanted, and the service we wanted. But most importantly, we gained confidence and trust in a dealership that we will continue to do business with for many years. I think Headquarter Honda is the best dealership I have ever ad the pleasure to deal with and highly recommend This as a place to do business with! More
e dreaded buying a new car. Dealerships are not very honest or straight forward. We did not have this experience at HQ Honda. From the minute we walked in the door, we were treated great. We worked with honest or straight forward. We did not have this experience at HQ Honda. From the minute we walked in the door, we were treated great. We worked with Mike Jahangir and never were we pressured to buy a car. He took his time, was very friendly and we enjoyed working with him. We have bought Hondas for approx. 20 plus years and never did we have a sales professional like Mike. We certainly would like to recommend Mike and your Dealerships to other people. Barbara & Paul Javery More
I have avoided dealerships for several years, buying used cars from Autotrader and Craigslist because of the negative experiences I have had in the past. I was visiting Headquarter Honda with a business cont cars from Autotrader and Craigslist because of the negative experiences I have had in the past. I was visiting Headquarter Honda with a business contact of mine and began discussing the possibility of purchasing a used vehicle with John Bannon. Mr. Bannon attentitively listed to the type of vehicles I was interested in and concerns I had with the car-buying process. Without pressuring me into rushing my purchase, Mr. Bannon aggressively searched for vehicles that matched my interests and needs and ordered the delivery of a 2011 Honda CR-V to the lot. My wife and I immediately fell in love with the vehicle immediately because without realizing it, the vehicle was exactly what we wanted. John Shelling arranged a test drive for my wife and new baby and he patiently described vehicle options and provided instruction on how to properly install the car seat. We were then introduced to Mark Wilson who completed financial forms in a very polite and professional manner. Mr. Wilson patiently guided me through the process, but was very proficient which kept it pleasantly short. This was the biggest vehicle purchase I have ever made and the experience and quality of the vehicle made it an extremely comfortable decision. I was there for a short time, but was treated respectfully by many different employees. Monte Solomon and another sales manager named Mike congradulated us on our new purchase, which just added to the enjoyment of buying a new vehicle. Thanks HONDA, stay Green! More
Mike, was very courteous and knowledgeable. He made us feel comfortable and he did not pressure us at all. Anthony answered all our questions and was quick and efficient and made us feel confident in o feel comfortable and he did not pressure us at all. Anthony answered all our questions and was quick and efficient and made us feel confident in our purchase. John, helped us reach our deal quickly which we felt was fair and reasonable. Nobody pressured us which was a welcome feeling as we had been to several dealers and we were tired of the high pressure sales tactics. We loved that the dealership is a green facility. The experience overall was great and we will surely recommend you to our friends and family. Thank you for the awesome experience! Alison & Brian Hilburn More
Completely unprofessional. I am a student living in Completely unprofessional. I am a student living in Miami, and originally from Clermont. So, naturally I contacted the internet sales rep at Head Completely unprofessional. I am a student living in Miami, and originally from Clermont. So, naturally I contacted the internet sales rep at Headquarter describing what I was looking for. Meanwhile since I was in Miami I went to the dealership here and got a quote for a new civic. Upon leaving the dealership I contacted Josh (internet sales manager) and gave him the details of the deal (price of new car & amount for trade). It being the last day of the month he guaranteed I could get a deal and even asked the manager a couple things while on the phone. He assured that if I drove up that day they could give me a better deal (and drove back down the next for class). Upon arriving at the dealership (4 hrs later) Josh introduced me to a sales rep and we went through the processes. The first quote they brought to me was $4000 over the other dealer! Apparently there was no communication going on at this dealer at all! I then demanded they either give me this “better deal” or I was leaving. So I showed them the details of the other quote (which I already explained extensively over the phone) and then I was asked if they went down by $250.00 would I sign. Which is where it just became too much. After some bickering and expressing my anger for what they put me through to get nothing I called the sales rep at the other dealer. Dana at Aventura Honda, (who is awesome and still extremely helpful a week later) proceeded to try and drop the deal $500 to compete with their offer. Although the manager denied the drop they included a free window tinting and agreed to give me the special APR the next day so I didn’t have to drive right back down. Headquarter on the other hand offered nothing further or any compensation of course. Headquarter Honda has to be one of the least proffesional business’ I have ever dealt with. Its one thing to just want to try to make money but to completely waste 8 hrs of my time, $160 on gas, offer me an initial deal $4000 over another dealer on a car w/ 2k miles and then give me the political bs like they don’t give a %$&# about anything is ridiculous More
My husband purchased a new Honda Odyssey for me from Headquarter Honda and his experience was fantastic from start to finish! Prior to visiting Headquarter Honda, he had received an on line quote from Headquarter Honda and his experience was fantastic from start to finish! Prior to visiting Headquarter Honda, he had received an on line quote from Coggin Honda in Orlando with a very attractive price. Unfortunately once he arrived at the dealership the level of service, honesty and courtesy was found to be completely lacking! The finance person added dealer fees and charged for add-ons to the vehicle and would not even let my husband leave with a print out of the quote to show me! Headquarter Honda was a completely different experience. John and Michael were professional throughout the entire process! Michael was very patient while my husband was comparing 2 models and didn't pressure him in any way to make a decision. They priced the same vehicle as Coggin Honda for $2000 less, waived the dealer fees so our payments were where we wanted them and gave us $1500 more for our trade in than Coggin offered. In addition, they stayed at the dealership until 11:15pm when all the paperwork was signed and tag transferred! Top notch service and professionalism! This was a fantastic experience - thank you John and Mark!!!!! More
Before meeting Mike Jahangir and Headquarter Honda, I HATED the experience of buying a car. I can say for the first time in my life, they have changed my opinion. What a pleasure it was to work with Mi HATED the experience of buying a car. I can say for the first time in my life, they have changed my opinion. What a pleasure it was to work with Mike Jahangir. I feel like I have a friend in the business! In addition, the entire staff of Headquarter Honda was awesome! The finance department didn't try to hassle me into buying additional options or coverage. For real, the entire process was great. What a great team......Mike Jahangir and Headquarter Honda! You have my business, my friends business and my family's business. More
I'm a 25 years old guy that recently moved to Florida, and I was looking for a car that offers me comfort, that was good on gas, and that wasn't too expensive. After looking at other dealers with no luck, and I was looking for a car that offers me comfort, that was good on gas, and that wasn't too expensive. After looking at other dealers with no luck, I ended up going to Honda Dealer in Clermont, and I found all I wanted, excellent service from all the people that work there especially from Mr. Mike Jahangir, I bought a Honda Civic Lx, and I love everything about it. The service at this Dealer is great, I highly recommend it. More
Terrific sales team and facilities here at Headquarter Honda in beautiful Clermont Florida! Mike J. took great care of us and we love our new Honda! Thanks so much for the free car washes too!! Honda in beautiful Clermont Florida! Mike J. took great care of us and we love our new Honda! Thanks so much for the free car washes too!! More
When negotiating a lease, the payment was one amount but when we got to Mark Wislon to sign the lease, it was a different amount. Mark then changed the amount to what I wanted,but changed the numbers in oth when we got to Mark Wislon to sign the lease, it was a different amount. Mark then changed the amount to what I wanted,but changed the numbers in other charges.I was told I needed to make the first lease payment and Honda would pay the other. But when the lease bill came only one payment was applied to my account.Went back to the dealership, emailed the General Manager and nothing had changed....Mark apologized for the miss communication. What happen to keeping your word today? You make a mistake...you should own up to it and fix it.. I would never buy another Honda again!!!In todays world with social media does help to get the word out there.If one person does not purchase a vehicle at Headquarter...I am happy! More