Back

Headquarter Honda

Clermont, FL

4.7
1,665 Reviews
Headquarter Honda is the first commercial building in Florida to achieve the highest certification of the United States Green Building Council (LEED Platinum status). -- L.E.E.D. stands for "Leadership in Energy and Environmental Design." It is a genuine commitment made by the owner's entire family. Built by local contractors with 100% local materials; Headquarter Honda also employs a 100% local workforce. We are able to save an average of 35% in energy costs by being green. We graciously pass those savings on to our customers!
Contact Dealership

17700 State Road 50

Clermont, FL

34711

Directions

By Type

Showing 1,665 reviews

October 20, 2021

Leon was easy to work with not pushy We got the sale Leon was easy to work with not pushy We got the sale done with a lot of paperwork but pleasant explanations More

by Mick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Mick responded

Verify

October 18, 2021

I just bought a 2022 Honda CRV Touring Hybrid from Mike Jahangir of Headquarter Honda in Clermont, FL. Mike was very well educated on this vehicle and explained everything this car has to offer. He was so More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jahangir
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Leon is the best. Very knowledgeable and always professional. Leon there’s always friendly and helpful. More

by ccollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Dealer made me sign a document for a credit application in order to hold the vehicle for me. I told them I would be financing the vehicle with Navy Federal Credit Union. They told me that the paperwork wou More

by Bori2150
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Maier
2.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Cardelle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Headquarter Honda responded

Mr. Morgera, we apologize and apologized for the miscommunication. As policy when taking a deposit to hold a vehicle is to have the deposit, completed credit application and agreed upon terms. When the vehicle comes in, we run the credit. If that process was not explained to Paul and you at the time of your initial visit, again, we apologize. We apologize that Andy did not communicate to Tom before Tom ran the credit report and it came back that the bureau was frozen. Tom asked Andy to call you about frozen credit and only at that time was it relayed to Tom that Paul had secured lending from Navy Federal Credit Union. Therefore, you can see how unintentional it was to have run the credit. We did not lie to Paul or you on purpose nor were we “negligent and incompetent” with purpose or malice. It was plainly a mistake and accident to which we have apologized to your wife and you. As Shakespeare wrote, “To err is human, to forgive is divine.” The Headquarter Team

Nov 06, 2021 -

Bori2150 responded

Ok. So you say it was an error. Let us say that is true. What did you do to remedy the situation? NOTHING. I spoke to various people at the time and no one had any idea how to fix the situation nor give me an alternative. The dealership should have called the banks it had solicited the credit checks from and have them call the credit bureaus to fix my credit. I am certain I am not the first person to have this happen to. There should be a way to fix it, but nobody at the dealer cared to look into it. Not once have I gotten a call back to see what could be done. You may even call one of the credit fix companys that knows the ins and outs of fixing peoples credit. Just an idea. But I shouldn't be coming up with the ideas, you should. Listen, I have a credit rating over 800 and I have it that high because I take care of it. Whats a few points off? Sure, you can say that credit checks only take a few points off, but that is for me to decide on my credit. I repeat, when I spoke to Andy, I told him either 5 or 6 times that I didn't want credit with you. And I understand that it wasn't his fault. Whoever he gave the paperwork to is the one that erred. My issue is that not one person at the dealership helped me in fixing the situation nor gave me alternatives. I have family members that have bought 4 cars in the last 3 years from you. I doubt they will return.

October 11, 2021

Honest, informative, and courteous. I contacted the dealership through the internet about a new vehicle, was quoted, and the price they estimated was right on the mark. I had to take a trip down from G More

by korwig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
DYLAN HARTWELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

I went to a couple of dealerships beforehand and felt very pressured, not welcomed, and like they were just trying to get me in and out but NOT HERE!!!! LEON did an AMAZING job at making us feel welcomed More

by Emily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
October 08, 2021

Had a great experience working with Mike Jahangir. He was very helpful and knowledgeable about the Honda models and trim packages. He found the perfect car for me. Mike also thoroughly explained the various More

by Trelenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jahangir
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

I started my experience with headquarter when I started bringing my 2013 civic that I purchased at Coggin to their service department. Needless to say their quality of service was so much better I continue More

by R.Montanez.Santana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

Dylan was an excellent salesman he helped me purchase my new Honda ridgeline I would highly recommend him More

by Soxandhawks0510
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DYLAN HARTWELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2021

Excellent dealership! Contacted dealership on a 2014 Fiat 500L we saw online. Tyler went above & beyond providing us information & a video of the car. Next day Ali Sewani took us on a test drive & we purchas More

by Gail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Angle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Sewani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Mcclintock
...
16
...