Back

Headquarter Honda

Clermont, FL

4.7
1,664 Reviews
Headquarter Honda is the first commercial building in Florida to achieve the highest certification of the United States Green Building Council (LEED Platinum status). -- L.E.E.D. stands for "Leadership in Energy and Environmental Design." It is a genuine commitment made by the owner's entire family. Built by local contractors with 100% local materials; Headquarter Honda also employs a 100% local workforce. We are able to save an average of 35% in energy costs by being green. We graciously pass those savings on to our customers!
Contact Dealership

17700 State Road 50

Clermont, FL

34711

Directions

By Type

Showing 1,664 reviews

November 04, 2018

Poor service I paid $70 for my car to be detailed. They gave it back to me 5 hours later with only a wash and vacuum, dirt and bugs remained on my car! They told m More

by Disappointed
Quality Of Work
Recommend Dealer
No
Employees Worked With
A female named Nico not sure on last name
Nov 15, 2018 -

Headquarter Honda responded

Disappointed, we sincerely apologize for this substandard detailing you received at Headquarter Honda. In our eight year relationship, we are saddened to have disappointed you. However, if a vehicle is not washed weekly and given a wax every couple of months; any dirt, grime and organic matter will have the tendency to bake into any chips and pitting of the paint from normal driving conditions. You are correct, even with this basic detail package, we could have used stronger products to remove the bugs. We have addressed this with the newest member of the detail team. Upon your next visit, please ask for the Customer Relations Manager and we will schedule a full detail at your convenience at absolutely no charge to you. Thank you for the opportunity to allow us to get better and to try our best to set things right so that our relationship can continue.

November 04, 2018

Dream car: unlocked! I still can’t believe that I got my dream car!!! George Ibrahim, being a mustang advocate, was passionate and explained everything to me in detail. I More

by georgefrancisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Revolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Ibrahim, Robert Marquez
Nov 08, 2018 -

Headquarter Honda responded

George, Thank you for choosing to review your most recent visit to our showroom to purchase that truly unique Ford Mustang GT traded in here... we thank you for sharing this very detailed story and why we deserved the rating you left. So pleased to know you were taken care of well by George Ibrahim; our resident Mustang enthusiast/expert. Congratulations, from all of us here @ Headquarter, on unlocking YOUR dream vehicle!!

November 03, 2018

what a great dealership I would like to say it was a fantastic experience at Headquarter Automotive. the staff was professional and put together a good deal that i was not ab More

by leolion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jahangir
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Neusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marquez
Nov 08, 2018 -

Headquarter Honda responded

Thank you, Steven, for choosing to review your most recent visit to our showroom to purchase a new 2018 Accord Touring... we thank you for sharing this very detailed story and why we deserved the rating you left here. So pleased to know you were taken care of here in FL vs. NY well above & beyond your own expectations. Congratulations, from all of us here @ Headquarter, on the new vehicle!!

November 02, 2018

Excellent, extraordinary service. Mr Rourke and Mr Marquez excelled in their customer service. Very professional individuals, including also those in the Finance Dept. I thought I woul More

by Mike Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Angle
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marquez, Ryan Rourk
Nov 08, 2018 -

Headquarter Honda responded

Thank you for choosing to review your most recent visit to our showroom to purchase a pre-owned truck... we thank you for sharing this very detailed story and why we deserved the rating you left here. So pleased to know you were taken care of well above & beyond your own expectations by both Ryan & Robert. Congratulations, from all of us here @ Headquarter, on the new vehicle & we are so happy to know it all worked out in your favor!!

November 01, 2018

Trade In I went in to service my vehicle and my husband decided to look around .Mr Leon Miller introduced himself to us , he showed us around then he took us f More

by Nevandyev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marquez
Nov 08, 2018 -

Headquarter Honda responded

Thank you for choosing to review your most recent visit to our showroom to purchase a new 2018 Honda CR-V... we thank you for sharing this very detailed story and why we deserved the rating you left here. So pleased to know you were taken care of well above & beyond your own expectations by both Leon & Robert. HAPPY HALLOWEEN PURCHASE & congratulations, from all of us here @ Headquarter! That Molten Lava Pearl is one sharp & dynamic color. Enjoy it!

October 30, 2018

Great support Today I went to the dealer to look into a Honda Civic, Mike Jahangir was very nice showing us all the features in the car, took us for a nice test dri More

by RubensPaiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jahangir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Headquarter Honda responded

Thank you for choosing to review your most recent visit to our showroom to purchase a new Honda Civic... we thank you for sharing this detailed story and why we deserved the rating you left here. So pleased to know you were taken care of well above & beyond your own expectations by Mike. Congratulations, from all of us here @ Headquarter, on the new vehicle!!

October 27, 2018

More than happy with the service! We have been loooking for a car for some time now and we had not found anything we liked. We went into the store with little expectations. However, fr More

by Jmbve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Revolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Neusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.J. Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Headquarter Honda responded

Thank you for choosing to review your most recent visit to our showroom to purchase a pre-owned vehicle from us... we thank you for sharing this very detailed story and why we deserved the rating you left here. So pleased to know you were taken care of well above & beyond your own expectations by each person tagged above. Congratulations, from all of us here @ Headquarter, on the end to your search for a vehicle that fits both your needs & your budget!!!

October 27, 2018

Very helpful! We had a great experience at Headquarter Honda. Isaiah was a very helpful sales person and he was friendly, courteous, and very upfront about everythi More

by Avr227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Sornoza
Nov 08, 2018 -

Headquarter Honda responded

Thank you for choosing to review your most recent visit to our showroom to purchase a vehicle... we thank you for sharing your story and why we deserved the rating left here. So pleased to know you were taken care of well above & beyond your own expectations by Isaiah. Congratulations, from all of us here @ Headquarter, on the new-to-you vehicle!!

October 27, 2018

Accord-ing To Us, HQ Honda Rocks! We ventured into Headquarter Honda today knowing that my husband’s Mazda 3 was ready to be upgraded, and we were jumping on the Hybrid bandwagon. We w More

by BrittanyBaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Angle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Neusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisy Nieves, Ryan Rourk
Nov 08, 2018 -

Headquarter Honda responded

Thank you for returning to HQ Honda a second time to purchase another vehicle... we thank you for sharing this very detailed story and why we deserved the rating you left here. So pleased to know you were taken care of well above & beyond your own expectations by Ryan, Tony, & Matt. Congratulations, from all of us here @ Headquarter, on the new Accord Hybrid!! Such a fantastic marvel of both efficiency & design.

October 25, 2018

Happy buyer I had a great experience from start to finish. It was a friendly, helpful, no-pressure sales environment and a thoughtful and thorough purchase proces More

by Ahcyrus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeronimo Esteve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Angle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Correa
Nov 08, 2018 -

Headquarter Honda responded

Thank you for choosing to review your most recent visit to our showroom to purchase a new Honda... we thank you for sharing this story. So pleased to know you were taken care of well above & beyond your own expectations. Congratulations, from all of us here @ Headquarter, on the new vehicle!!

...
103
...