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Hayes Dodge Chrysler Jeep Ram Lawrenceville - Service Center
Lawrenceville, GA
56 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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56 Reviews of Hayes Dodge Chrysler Jeep Ram Lawrenceville - Service Center
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January 31, 2019
They’re incompeyent I went in for several issues. The only thing they were able to do is reset my radio. One thing I noticed is that after they kept my truck for 3 days I I went in for several issues. The only thing they were able to do is reset my radio. One thing I noticed is that after they kept my truck for 3 days I went in with 1/2 of tank of gas when I picked it up it was on the reserve. I still can figure that one out. More
by Jay
November 05, 2018
This is an easy review to give to a team whom is committed! Good Morning Mr. Hayes, I brought my 2015 Dodge Challenger in 4 major 60,000 mile service a 8000 miles early and some electrical diagnostics To be Good Morning Mr. Hayes, I brought my 2015 Dodge Challenger in 4 major 60,000 mile service a 8000 miles early and some electrical diagnostics To be performed On August 28th. I gave them the time and I did not complain I did not ask for a loaner....I just want to say that Hayes Chrysler service department techs did a fantastic job with all preventative maintenance services and the initial complaints that I came in for for the electrical issues. They have fantastic technicians the are worth the money To spend if you want a great job done! My service advisor Smitty was absolutely fabulous he is a 21 year plus certified Chrysler adviser he knows his stuff his communication is outstanding. More
by Danon Henton
June 15, 2018
Good Service Department Have been using this dealership for over 25 years and have always been treated fairly and they have stood behind their work. You can look but personal Have been using this dealership for over 25 years and have always been treated fairly and they have stood behind their work. You can look but personally I do not believe you will find a better dealer service department for Chrysler vehicles! More
by oldtiger1936
Employees Worked With
Charles Cox
April 15, 2018
30,000 service Charles Cox thoroughly explained everything that was recommended at this time. I never felt pressured to agree to the recommended service and called Charles Cox thoroughly explained everything that was recommended at this time. I never felt pressured to agree to the recommended service and called when the service was completed. More
by jzk
Employees Worked With
Charles Cox
July 07, 2017
Best sales service ever! Took my 2010 Dodge Caliber in for service, to find out it was going to cost me nearly $1,000 and way too much money to fix . So I figure I'm going to Took my 2010 Dodge Caliber in for service, to find out it was going to cost me nearly $1,000 and way too much money to fix . So I figure I'm going to use it as a trade in & get something new. Tory in the service department introduced me to Paul Sanguedolce, who in turn worked with me on payment options, makes, models and " you know girls" colors! I absolutely love my new 2017 Jeep Patriot and would suggest you go talk to Paul Sanguedolce and Ernest Clark in. the finance dept. They are the Dynamic Duo for car sales and you don't even need a bat signal! More
by cmrowe
June 09, 2017
xxxx bags Crooked service manager quoted me $800 to fix a pre existing issue with the vehicle that I bought from this dealership, which only took me 1 hour and Crooked service manager quoted me $800 to fix a pre existing issue with the vehicle that I bought from this dealership, which only took me 1 hour and $34 in parts to do myself. Never take your business here. More
by xxxxhayes
May 01, 2017
Issue not resolved I paid over $1,000 for repairs and the issue is still not resolved. Wouldn't recommend. Won't return. Apparently the technicians don't have a clue. I paid over $1,000 for repairs and the issue is still not resolved. Wouldn't recommend. Won't return. Apparently the technicians don't have a clue. More
by NRee
Employees Worked With
April 24, 2017
Great place , I brought a car and Scott was able to find car in my price.. when I need a new part , they order it fast and was able fix my car fast.. , I brought a car and Scott was able to find car in my price.. when I need a new part , they order it fast and was able fix my car fast.. More
by jaymiem225
Employees Worked With
Scott Webster
April 18, 2017
Warranty item Took Wrangler in for radiator leak and it was repaired same day. It was a pleasant experience with the loaner car as well. I'd recommend Hayes. Took Wrangler in for radiator leak and it was repaired same day. It was a pleasant experience with the loaner car as well. I'd recommend Hayes. More
by amroz822
Employees Worked With
Charles Cox
March 21, 2017
Superior service from original sale to recent service experi Mike Hayes' reputation for integrity and service flows from the top down to every level of the organization. Special kudos to Tory King in the servic Mike Hayes' reputation for integrity and service flows from the top down to every level of the organization. Special kudos to Tory King in the service department for excellent diagnostics and fixing the car right the first time. He is a classic example of doing every thing he said he would do in a timely manner. More
by alan
Employees Worked With
Mike Hayes, Tory King
