Hayes Dodge Chrysler Jeep Ram Lawrenceville

Once you leave the dealership you are on your own! Less than a year after purchasing my Jeep with Hayes Chrysler, the battery went out. I contacted service manager Mark Chitwood about seeing what Less than a year after purchasing my Jeep with Hayes Chrysler, the battery went out. I contacted service manager Mark Chitwood about seeing what could be done about it since I was told that I had a bumper to bumper warranty thru 42,000 miles since my 2013 certified jeep had 30,000 miles when I bought it in Jan of 2015. Mr. Chitwood told me that the battery was not a warranty item because I had 39,000 miles on the vehicle at the time it went out. I told Mr. Chitwood that I could not do business with Hayes Chrysler any longer. He then agreed to split the cost of a new battery. However, I was unable to get my battery to even jump start that day to get to Hayes Chrysler. So I took my wife's car and purchased a new one at the Auto Zone for $180 in order to be able to get up and running. I attempted to contact Mr. Chitwood 2 more times to explain to him what had happened and he did not respond to either of my voicemails. For these reasons I have given the service department a poor review for customer satisfaction and communication. I do not think that they should give you a bumper to bumper warranty for a certified pre-owned jeep and then not take care of any issues that come up within that period. Mark (mcowart50@gmail.com) More

I love my Jeep!!!! I walked in and Scott greeted me and I told him what I wanted. And he delivered!!! I LOVE SCOTT GORBARD!!! Thanks again for making my car buying exper I walked in and Scott greeted me and I told him what I wanted. And he delivered!!! I LOVE SCOTT GORBARD!!! Thanks again for making my car buying experience a good one. More

2-5-16 Bob Hughes found me an Awesome Deal THANKS:) Thanks to friendly BOB HUGHES and Hayes for finding this AMAZING Deal - My last car 2008 & this year 2016 BOTH automobiles from HAYES - and service AL Thanks to friendly BOB HUGHES and Hayes for finding this AMAZING Deal - My last car 2008 & this year 2016 BOTH automobiles from HAYES - and service ALWAYS with a smile :) Blessed Kim Hardin More

We've bought 7 cars here and we wouldn't go anywhere else. We trust the folks at Hayes (specifically Bob Hughes) more than anyone else in the car business. You can't go wron and we wouldn't go anywhere else. We trust the folks at Hayes (specifically Bob Hughes) more than anyone else in the car business. You can't go wrong when you go to purchase a car from Hayes in Lawrenceville! More

What I Needed, and Wanted Dion helped me find exactly what I was looking for. He put in the extra work to make sure that it met all of the requirements that I needed. He was pe Dion helped me find exactly what I was looking for. He put in the extra work to make sure that it met all of the requirements that I needed. He was personal and friendly throughout the whole process. Fantastic service, and I love my knew set of wheels. More

Love my Jeep My family has been buying vehicles from Hayes since 1971. This is my first time. Very helpful and knowledgable. Scott didn't pressure me and treated My family has been buying vehicles from Hayes since 1971. This is my first time. Very helpful and knowledgable. Scott didn't pressure me and treated us with respect. They genuinely care about making sure you're happy with what you purchase. More

Great car and awesome service!! I bought a car through Hayes, and Dion Gilbert was a great pleasure to work with!! No hassle, up front pricing, and amazing service!!! If you need a g I bought a car through Hayes, and Dion Gilbert was a great pleasure to work with!! No hassle, up front pricing, and amazing service!!! If you need a great car at a good proce, see my Dion Gilbert, and tell him Ed Nash sent you!! More

Great experience leasing a Jeep Grand Cherokee! I had a good experience leasing a jeep at Hayes. I'm a female and frankly I HATE the car buying process. But Kim Porter and Marlon Moore were great at I had a good experience leasing a jeep at Hayes. I'm a female and frankly I HATE the car buying process. But Kim Porter and Marlon Moore were great at guiding me through the process. They helped me get a good deal, and I honestly would have went elsewhere if it weren't for them. I was able to get a beautiful vehicle at a fair price. I appreciated their honesty, patience and helpfulness!! More

Great Experience purchasing a used car from Hayes! Thank you Hayes and JP Kim! We found the perfect used car for my college-age daughter and JP really helped us make sure it was the right fit for her Thank you Hayes and JP Kim! We found the perfect used car for my college-age daughter and JP really helped us make sure it was the right fit for her and at a great price. Not too pushy at all and very informative. I will definitely look to do business with Hayes and JP again. Carey H. More