Hayes Dodge Chrysler Jeep Ram Lawrenceville

Very smooth transaction! I looked for a slightly used car for months, well I really lucked out to find it at Hays dealership. It was a very easy transaction & I love my car! I looked for a slightly used car for months, well I really lucked out to find it at Hays dealership. It was a very easy transaction & I love my car! Earnest was knowledgeable and prompt to answer my questions. He even delivered my car to me in Dawsonville to save me a trip back to get it. It was in the shop for a sunroof repair. Only negative was the detail job was less than I hoped for, lots of grease on the headliner and outside of the car due to the repair I think. Also my seat belt will not retract (safety issue for sure). So, I would suggest more attention to details on the shop side of the dealership. More

Prompt and Professional Experience I would like to thank Stephen for making our Dodge Ram purchase both prompt and seamless. We trade in our company trucks every 2-3 years and need to I would like to thank Stephen for making our Dodge Ram purchase both prompt and seamless. We trade in our company trucks every 2-3 years and need to be able to get quick appraisals and close the sale without requiring too much of our time. Stephen was a professional and recognized our needs and i couldn't be happier with the experience. Steve Shepherd General Manager Atlanta Die, Inc More

Best buying experience My salesman Friendly Bob was the friendliness, most knowledgeable, efficient salesperson ever! He made buying a new car the experience it should be "e My salesman Friendly Bob was the friendliness, most knowledgeable, efficient salesperson ever! He made buying a new car the experience it should be "exciting"! He's truly a salesman that cares about his customers and their needs. This is my third car from Hayes as well as from Friendly Bob! So nice to see the same salesman and know my experience will be the same wonderful experience! Thank you Bob and the Hayes family dealership! More

Excellent experience. I've dealt with many car dealers over the years and my experience with Hayes was the best I've had. JP Kim and Joe in finance did an excellent job I've dealt with many car dealers over the years and my experience with Hayes was the best I've had. JP Kim and Joe in finance did an excellent job for me and my family. They gave me all of the information I asked for and were very honest and straightforward In their dealings with me. They treated us with respect. I had done my research and they had everything prepared for us and had us in and out of the dealership in less than an hour. I would highly recommend them and will definitely buy from them again in the future. More

The Best Customer Service! This dealer replied to my late night inquiry within minutes of opening. The delivered exactly what I was looking for. They treated me like family. JP This dealer replied to my late night inquiry within minutes of opening. The delivered exactly what I was looking for. They treated me like family. JP Kim was extremely knowledgable about all my needs and gave me a fair trade in for my truck. We will absolutely call JP next time I'm looking for a car! More

Best dealership experience I have ever had! I let JP know what I was looking for and informed him of my situation. JP provided me with great customer service and got me into the vehicle that I I let JP know what I was looking for and informed him of my situation. JP provided me with great customer service and got me into the vehicle that I wanted. I will recommend this dealership to all my family and friends in the market to purchase a new vehicle. Thanks JP and the Hayes Family for a pleasant car buying experience! More

Best experience with a dealership I informed Dion that I wanted to be in and out in a timely manner. I told him what I was looking for and he delivered. It was a simple process. Also, I informed Dion that I wanted to be in and out in a timely manner. I told him what I was looking for and he delivered. It was a simple process. Also, there was another gentleman by the name of Chris; I think that was his name. But he helped with the test drive and other administrative things. Overall, it was a good experience. More

Excellent Customer Service I started doing business with Hayes in 1994. After 21 years, they still offer the best customer service, professional staff and fantastic deals. I h I started doing business with Hayes in 1994. After 21 years, they still offer the best customer service, professional staff and fantastic deals. I have purchased 2 cars through Hayes in 2015. After extensive online research through the Hayes Web Site, my Sales Rep, Terry Crispino, made sure the cars I was interested in were on site and ready to test drive when I arrived. This made purchasing simple and headache free! Terry made sure we were fully informed about the cars and comfortable through the entire process. The Financing department explained all our options and helped us find the best deals to save us the most money! Five star ratings to Hayes and Terry Crispino for making our car buying experience over and above all the rest!!! More

Went in for 1 car came out with 2!!! Hayes dealership and my dealer McDaniel really did a great job to get me and my wife the best deal. New from NY we knew no one, and they really treate Hayes dealership and my dealer McDaniel really did a great job to get me and my wife the best deal. New from NY we knew no one, and they really treated us like family and still do. More

A perfect buying experience. It was my first car buying experience and it was AMAZING. Both JP Kim and Derek Langley are very friendly and perfect professionals. Both were very op It was my first car buying experience and it was AMAZING. Both JP Kim and Derek Langley are very friendly and perfect professionals. Both were very open and courteous in explaining me various things related to the car and finance options. I am extremely happy and satisfied that I made my purchase with Hayes and hope I will experience the same with service department as well. Kudos to both of them. More