Hayes Dodge Chrysler Jeep Ram Lawrenceville

Easy as Pie Salesman JP KIM was fantastic. He worked very hard to satisfy my needs. The pregnant finance manager also did a wonderful job in finalizing the deal Salesman JP KIM was fantastic. He worked very hard to satisfy my needs. The pregnant finance manager also did a wonderful job in finalizing the deal. She explained options I could not pass on. More

Smooth and Quick Transaction I inquired about a Certified Chrysler 300 with the Internet Sales Mgr and he responded quickly and professionally. Then I went and we test drove car a I inquired about a Certified Chrysler 300 with the Internet Sales Mgr and he responded quickly and professionally. Then I went and we test drove car and purchased it. The whole experience was quick and easy. More

Excellent staff My salesman JP Kim was awesome. He listened to exactly what I wanted and made my purchase simple and easy and in my price range. My salesman JP Kim was awesome. He listened to exactly what I wanted and made my purchase simple and easy and in my price range. More

Don't hesitate to buy here Hayes had the vehicle we wanted. As we drove onto the lot, we were disturbed to find a hoard of sales people just waiting to attack. We were immediate Hayes had the vehicle we wanted. As we drove onto the lot, we were disturbed to find a hoard of sales people just waiting to attack. We were immediately turned off, but they had the car we wanted. The sales guy who approached us, Ernest Clarke, quickly got through our 'resistance curtain' and showed us the car. The next step was the appraisal of our vehicle and the first offer from the dealer. Frankly it was the same distasteful time that causes us to detest all car dealers. Ernest understood the battle between his manager and we as buyers. Eventually the manager came face-to-face to try and close the deal at his price. We resisted and were ready to walk. All of us have been there. Finally the manager went away and sent back his last offer - the one we wanted. Deal done. Ernest was a gentleman through this time, and then turned us over to the shining star in their dealership - Magdelana Babiarz, one of their finance managers. She is one of the most qualified, focused, and supportive persons a car buyer can meet. She promptly focused on our deal, getting it documented and closed. She took a few moments to learn about us and our personal needs, and through that ended up offering and convincing us to sign up for a long term maintenance and extended warranty. We did business with Hayes years ago, so we had a prior level of trust. The sales guys in the parking lot were terrible, and Hayes should find another way to get in front of customers who visit and want to look at and buy cars. We understand their desire to get as high a price as they can, Hayes should find the way to strip the distasteful back and forth out of their process. There are many successful dealers - Carmax for one - who don't do that. But at the end of the day, the shining stars of Earnest the sales guy, and the stunning performance of Magdelana set them apart. I'd go back - and look for Ernest and Magdelana! I hope Hayes takes care of them, and finds a better way to do business than the exploitive sales managers in the corner of the showroom. More

Best Dealership in Georgia This Dealership helped find a vehicle that was best for my family and I. The worked very hard to make my purchase as convenient for me as possible. Wh This Dealership helped find a vehicle that was best for my family and I. The worked very hard to make my purchase as convenient for me as possible. When other dealerships gave me a hard time, Hayes broke their back to make my family and I super happy. Scott is the best. Felt like part of the family. Thank you Hayes Dealership, no other can do it like you. More

Awesome Experience My wife and I were looking to purchase a car before the end of the year (2015). We are the type of people, that for a major purchase we do our total My wife and I were looking to purchase a car before the end of the year (2015). We are the type of people, that for a major purchase we do our total due diligence. So we researched online, called around, traveled to multiple dealerships, etc. We eventually called McDaniels Nsabinla, with Hayes Chrysler Dodge Jeep Ram, and he was awesome. Both he and the dealership understood our situation and was willing to work with us on purchasing a car (e.g. the right price and financing with our credit), which was not true for most places we contacted. McDaniels Nsabinla was very friendly, knowledgeable, and professional. Overall, our experience with Hayes Chrysler Dodge Jeep Ram was great. From the receptionist, the sales representative (McDaniels Nsabinla), to the finance department (Derek Langley), everyone was first class. My only complaint is after completing initial paper work, the wait time to see the finance department was extremely long (maybe this is the protocol for all dealerships). However, I would still highly recommend purchasing at Hayes Chrysler Dodge Jeep Ram... As a matter of fact, I would purchase from them again. More

"Cheers" for car buyers. Walked in the Lawerencville location not fully expecting to purchase a vehicle for the THIRD time for this awesome dealership. Although the personnel Walked in the Lawerencville location not fully expecting to purchase a vehicle for the THIRD time for this awesome dealership. Although the personnel may change, the QUALITY CUSTOMER SERVICE is a mainstay. From the time I walked into the lot, Paul Cortijo ensured my experience was similar to that of a family member. Without my asking, Paul bought me Chick-fil-a. Not as a bargaining chip, but as a courtesy. The entire staff was professional. Genuine conversation, great laughs and dialogue...this was the best car buying experience hands down. 100% More

Super Pleased The attention and knowledge before and after the sale was excellent! Fast, no hassle, courtesy from ALL employees, from the Sales Mar to the reception The attention and knowledge before and after the sale was excellent! Fast, no hassle, courtesy from ALL employees, from the Sales Mar to the receptionist. We felt VERY comfortable and right at home! More

Jim Sells is a sweetie pie Jim has a great spirit and actually does not try to sell you a dream which I respect. My second time buying a vehicle with him so I will always go to Jim has a great spirit and actually does not try to sell you a dream which I respect. My second time buying a vehicle with him so I will always go to him if I walk thru the door. If you go to Hayes ask for Jim Sells! More