Hayes Dodge Chrysler Jeep Ram Lawrenceville

I had such a great experience at Hayes Dodge Chrysler Jeep last night!! The sales team was phenomenal and helped me get my dream Jeep!! Jeep last night!! The sales team was phenomenal and helped me get my dream Jeep!! More

DeArci helped me find the perfect vehicle for my needs and a good price. The transaction was fast and easy. He was very helpful and explained how everything worked in the vehicle. and a good price. The transaction was fast and easy. He was very helpful and explained how everything worked in the vehicle. More

They made me wait for 3 hours just for an oil change. I bought my car in this dealer and I do all maintenance here because I had a maintenance service insurance after the insurance expired they have taken bought my car in this dealer and I do all maintenance here because I had a maintenance service insurance after the insurance expired they have taken 3 hours to do just the oil change in my last 2 services. I’m not going back to this dealer anymore. I wouldn’t recommend it More

Sold me a used vehicle and days later started having transmission problems. After they assured me it was a great car and in great shape transmission problems. After they assured me it was a great car and in great shape More

Paul Sanguedolce and the Hayes team provided us with a wonderful experience buying a new Jeep Rubicon, from the time we saw the ad on Facebook, to the time we drove off the dealership lot. We drove about wonderful experience buying a new Jeep Rubicon, from the time we saw the ad on Facebook, to the time we drove off the dealership lot. We drove about an hour to get to Hayes, and having shopped a few new cars in the past from other dealers whose prices varied from their advertised prices, we didn’t know what to expect (we are first time Hayes customers). What we found when we got there was attentive, professional service from Paul, in a dealership that takes social distancing serious. Paul was knowledgeable on every aspect of the Jeep and made sure to walk us through all of the equipment and options before and during the test drive. When we sat down to talk numbers there was no pressure and the price was right on. Ernest in finance was just as friendly and professional and helped us wrap up the deal, taking the time to make sure we understood all the forms while getting the best rate possible. I would definitely recommend visiting Paul and Hayes if you are looking for a new vehicle. More

Excellent Service-Friendly This is my second vehicle purchased at Hayes. I look here first and didn't need to go anywhere else. Paul and Ernest were absolutely great, friendly, This is my second vehicle purchased at Hayes. I look here first and didn't need to go anywhere else. Paul and Ernest were absolutely great, friendly, and helpful. More

Well starting out, Dee moody is an amazing individual, very personable, knows his vehicles. Made my experience at Hayes chrysler exceptional and would recommend him to my family and friends very personable, knows his vehicles. Made my experience at Hayes chrysler exceptional and would recommend him to my family and friends More

Thank you Dee for the best dealership experience ever! He pinpointed my needs no hassle no stress No run around. He made it happen fast and easy! I only had to step in the dealership to sign my documents and pinpointed my needs no hassle no stress No run around. He made it happen fast and easy! I only had to step in the dealership to sign my documents and pick up my car it doesn’t get any better than that!!!! More

Wow! What an awesome experience! Thanks for your help Dee. I am in love with my charger. I will never buy from another dealer again Dee. I am in love with my charger. I will never buy from another dealer again More

Mix-ups and poor service finally fixed. I have purchased 2 vehicles from this dealership that are great trucks but aspects of customer service and attention to detail leaves something to be I have purchased 2 vehicles from this dealership that are great trucks but aspects of customer service and attention to detail leaves something to be desired. The most recent was the purchase of a 2017 Ram 1500. After waiting a number of weeks for paperwork to be completed for registration & tag and some inquires to the State of Georgia I was informed that no emissions had been done on the truck so I would not be able to get the tag. To complicate matters for reasons of work my son has the truck in North Carolina. You can't do a Georgia emissions in NC. This was a complete failure on the part of the dealership as it was their responsibility to do the emissions test before selling them truck to us. I was even told if my son were to return to GA they could do the testing at the dealership. Why didn't they do it beforehand? All of this required us to obtain a waiver from Clean Air Force GA which took a trip to their offices and 2 days of tracking down correct paperwork from dealer and my son's employer. Just xxxx! That's not the only incident. On a oil change they put regular oil instead of synthetic oil, which I had paid for, so they had to drain the oil and replace with the correct oil. On a subsequent service visit a tire rotation was done but the mechanics failed to check the tire pressure. On the model Ram 2500 I drive front tire pressure is 60 psi and on the rear it is 80 psi so after rotation on the way home warnings go off on dash that tire pressure is incorrect. easy fix but aggravating. I would like to thank Randy Murphy in finance for helping me solve the paperwork problems and helping me get the emissions waiver from State agency. More